If you need service or assistance, we suggest
you follow these four steps:
1. Before calling for assistance...
3. If you need service*...
Performance
problems
often result from little
things you can find and fix yourself without tools
of any kind.
If your dishwasher
will not run, or stops during
a cycle:
l
Is the
door
tightly
closed
and
securely
latched?
l
Has the cycle
been
correctly
set 3
FRANCHISED
SERVICE
l
Is the water turned
on?
i--
~~~
l
Have you checked
your home's main fuses or
,
II-
I I- I- 2
Whirlpool
has a
nationwide
net-
work of franchised
TECH-CARE@ Serv-
ice
Companies.
TECH-CARE service
technicians
are
trained
to fulfill the
product
warranty
and provide
after-
warranty
service,
circuit
breaker
box?
l
Is the dishwasher
wired
Into a live circuit with
the proper
voltage
(undercounter
models]?
l
It the motor has stopped
because
of an over-
load, it will automatically
reset itself within a
few minutes. If the motor does not start, call for
service.
anywnere
In tne unrreu States To locate
TECH-
CARE service
in your area, call our COOL-LINE
service
assistance
telephone
number
(see Step
2) or look in your telephone
directory
Yellow
Pages under:
If your dishwasher
seems to run too long:
l
Are you using POTS & PANS Cycle
or HI-TEMP
WASHING Option?
The dishwasher
may
be
waiting
for the water to heat
l
Is your household
water temperature
set too
low?
Low water
temperature
settings
will
cause
longer
dishwasher
operating
times
If water
remains
in the dishwasher:
l
Has the cycle
completed?
l
A small amount
of remaining
water IS normal
l
Is dram arr gap
clogged?
If detergent
remains
in the covered
detergent
cup:
l
Is the bottom
rack in backwards?
(The rack
bumpers
should
be at the front )
l
Is the dishwasher
detergent
fresh?
l
Is the cycle
completed?
If you hear grinding,
grating,
crunching,
buzz-
ing sounds:
l
A hard
object
has probably
entered
the
POWER CLEAN
Module
The sound should
stop when the object
is ground
up
2.
If you need assistance*...
Call
Whirlpool
COOL-LINE"
service
as-
sistance
telephone
number.
Dial free from:
Continental
U.S. . . . . . . . . . . (800) 253-1301
Michigan
. . . . . . . . . . . . . . . . . (800) 632-2243
Alaska
& Hawaii
. . . . . . . . . (800) 253-1421
and talk with one of our trained
Consultants.
The
Consultant
can instruct you in how to obtain
sat-
isfactory
operation
from your appliance
or, if
service
is necessary,
recommend
a qualified
service
company
in your area.
APPLIANCES-HOUSEHOLD-
ELECTRICAL
APPLIANCES-
MAJOR-SERVICE
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APPLlA?CFS
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4. If you have a problem*...
Call our COOL-LINE sewice
assistance
tele-
phone number
(see Step 2) and talk with one of
our Consultants,
or If you prefer, write to:
Mr. Robert Stanley
Division Vice President
Whirlpool
Corporation
2000 US-33, North
Benton Harbor, Ml 49022
*If you must call or write, please
provide:
model
number, serial number, date of purchase,
and a
complete
description
of the problem.
This infor-
mation
is needed
in order to better respond
to
your request
for assistance.
FSP IS a registered
trademark
0
of WhIrlpool
Corporation
for
quality
parts
Look for thus
FSP
symbol
of quality
whenever
you need
a replacement
part
@ for your Whrrlpool
appliance
FSP replacement
parts
will fit right and work right, because
they are
made
to the same
exacting
specifications
used to build
every
new WhIrlpool
applrance
14