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Chapter 2 Service
Returning the Instrument to Agilent Technologies for Service
Packing the Instrument in the Original
Packaging Materials
To prevent shipping damage, it is best to repack the instrument in its
original packaging. In any correspondence, refer to the instrument by the
model number and the complete serial number.
1
Disconnect the power cord, probes, cables, or other accessories attached to
the instrument.
2
Make sure the folded corrugated spacer (which normally contains the
manuals) is in the box to ensure proper fitting.
3
Make sure one of the polystyrene blocks is in its proper position in the box.
4
Place the instrument, front panel end first, on the polystyrene block.
5
Place the other polystyrene block on top of the rear end of the instrument
to secure it.
6
Do not return the manuals with the instrument. Return an accessory only
when it is a part of the failure symptoms.
7
Seal the shipping container securely.
2-4
Assembly Level Service Guide
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Troubleshooting
