Troubleshooting Suggestions - Wells OC-2HG Operation Manual

CAUTION:
Removal of any cabinet panel will result in exposed electrical
circuits. Any procedure requiring the removal of any cabinet
panel must be performed by a qualified technician only.
CAUTION:
Fuse replacement may expose dangerous voltages.
Fuse replacement must be performed by a qualified technician.
SYMPTOM
No power to appliance
Oven will not heat
Door pops open during cook
cycle
Griddle will not heat
Griddle heats unevenly
One or both hotplates will not
heat
ERROR CODES
In all instances of controller error,
contact your Authorized Wells
Service Agency for repairs.
ELECTRICAL SHOCK HAZARD
ELECTRICAL SHOCK HAZARD
POSSIBLE CAUSE
Circuit breaker off or tripped
Power cord unplugged or
damaged
Fuse blown or loose
Power switch turned to OFF or
FAN
Temperature control not set
Fan switch OFF
Oven door not closed
Hi-limit control tripped on
excessive oven temperature
Damaged controller or internal
components
Hinge out of adjustment
Temperature control not set
Damaged controller or internal
components
Damaged controller or internal
components
Temperature control(s) not set
Damaged controller or internal
components
F1 Relay closed or relay ohms low when not cooking
F2 Actual temperature greater than T-SET MAX +60ºF (±35ºF)
F3 Open temperature sensor
F4 Shorted temperature sensor
F5 Relay open or relay ohms high when cooking
F6 No 60 Hz (Cycles per second other than 60 Hz detected)

TROUBLESHOOTING SUGGESTIONS

Reset circuit breaker
Check power cord
Plug in or repair as required
Check power fuses. If blown,
correct problem and replace
fuses
Turn power switch ON
Set to desired temperature
Turn fan switch to HIGH or LOW
Be sure door is closed and
latched
Allow oven to cool
Hi-limit will reset
Contact Authorized Wells
Service Agency for repairs
Adjust hinge
Set to desired temperature
Contact Authorized Wells
Service Agency for repairs
Contact Authorized Wells
Service Agency for repairs
Set to desired temperature
Contact Authorized Wells
Service Agency for repairs
17
NOTE: There are no user
serviceable components in
the appliance. In all cases
of damage or component
malfunction, contact your
Authorized Wells Service
Agency for repairs.
SUGGESTED REMEDY