Warranty Terms - QERIDOO Speedkid1 2020 User Manual

Appendix

Warranty terms

Exclusive manufacturer warranty
Qeridoo guarantees to the end customer that the product is free of defects for a period of 2 years. In
addition, Qeridoo offers the extended warranty on the frame for 5 years. The warranty is independent
of the statutory warranty and is not affected by this. The warranty begins on the date of purchase
by the end customer. The warranty claim is only intended for first-time buyers and is only valid in
the Federal Republic of Germany. The rights from the guarantee contract are not transferable and
apply exclusively to the first purchaser. Please keep the original invoice and the guarantee document
(guarantee card), which are required as proof of ownership. It is recommended to keep the original
packaging in case of a return. The warranty does not cover bearings, wheels, tyres and other wearing
parts. The warranty does not cover damage caused by deliberate or unintentional improper handling
or use, improper storage or consequential damage. Furthermore, normal wear and tear and defects
due to improper use or lack of care, as well as discoloration of covers, are excluded from the warranty.
Claims under this warranty shall only exist if the following warranty conditions are adhered to. The
buyer registers the product within 3 months after purchase at herstellergarantie.qeridoo.de. For
registration, the invoice with the date of purchase from an authorized Qeridoo dealer is required.
Also required are the name, address, email address and serial number of the product registered for
warranty. Your data will be securely stored by us in accordance with the new BDSG § 1 paragraph 1
(Federal Data Protection Act). The data will only be used for the purpose of checking and processing
a warranty claim. Qeridoo reserves the right to verify the cause of the defect within the framework of
the legal regulations.
In addition, the registration serves as proof of ownership in the event of theft. The warranty service
is provided by Qeridoo or an authorized dealer after release by Qeridoo. After assessing the damage,
Qeridoo decides at its own discretion whether a warranty case exists and how it will be handled.
The warranty expires in the event of independent repair attempts by the customer or a third party
commissioned by the customer, as well as in the event of improper modification of the product. There
will be no reimbursement of costs or compensation for lost use of the product in case of warranty
claims. In the event of replacement, the replaced product will become the property of Qeridoo. If
the product is no longer held by Qeridoo, a product of a similar type and quality will be replaced at
Qeridoo's option. In case of an exchange, the warranty period does not start again and will not be
extended. The rights of the end customer under the sales contract or the law are not affected by this
manufacturer's warranty.
Caution!
We do not guarantee for the following defects:
Formation of mould and mildew stains.
»
Formation of rust marks by inadequate maintenance.
»
Usual signs of wear and tear, scratches, as well as signs of use and abrasion
»
due to improper use.
Speedkid 2020
Subject to change without notice. – 07|2020 – 33