VTech MI6889 User Manual page 47

Troubleshooting
Problem Suggestion
I get noise, static, • Other cordless phones and 80.11 wireless routers that are used for home computer networks
both use internal radios to communicate. The radios may interfere with one another. You can
or weak signal even
improve the performance of your cordless phones and your router by:
when I'm near the
telephone base. a. positioning your new phone as far away as possible from any other existing cordless
b. positioning your telephone base as far as possible from your router, computer or any other
c. selecting channels four through 10 for your router (refer to your router's user manual for
• Other electronic products can cause interference with your cordless phone. Try installing
your phone as far away from these types of electronic devices as possible: wireless routers,
radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal
computers, kitchen appliances and other cordless phones.
• Microwave oven operates on the same frequency as your phone. It is normal to experience
static on your phone while the microwave oven is running. Do not install this phone in the same
outlet or near the microwave oven.
• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge
protector) into a different location. If this solves the problem, re-locate your phone or modem
farther apart from one another, or use a different surge protector.
• Relocate your phone to a higher location. The phone will likely get better reception not installed
in a low area.
• If the other phones in your home are having the issue, the problem is in your wiring or local
service. Contact your local telephone company (charges may apply.)
telephone system that is already installed in your home to avoid the two systems interfering
with each other.
computer devices.
more information).
www.vtechphones.com
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