Table of Contents
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Important! Before using this telephone,
please read the Important safety
instructions on page 39 of this manual.
NEED HELP?
This manual has all the feature operations and troubleshooting necessary to install
and operate your new VTech telephone. Please take the time to review thoroughly
to ensure proper installation of this VTech innovative and feature rich product.
You can also visit our website at www.vtechphones.com for support,
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Table of Contents
Related Manuals for VTech i6789
Summary of Contents for VTech i6789
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Page 1: Need Help
NEED HELP? This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please take the time to review thoroughly to ensure proper installation of this VTech innovative and feature rich product. You can also visit our website at www.vtechphones.com for support, shopping, and everything new at VTech. -
Page 2: Table Of Contents
Table of contents Installation ......1 Parts checklist ..... 1 Telephone base installation . - Page 3 Table of contents Dial from redial ....25 Delete a redial entry ....25 Answering system operation .
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Page 4: Installation
Installation Parts checklist Remember to save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. Check to make sure the telephone package includes the following: 1. Quick start guide 2. Handsets (4) 3. -
Page 5: Telephone Base Installation
Installation Telephone base installation It is recommended to install the telephone base away from any electronic equipment and appliances such as personal computers, computer routers, television sets, microwave ovens, and refrigerators. Avoid excessive heat, cold, dust or moisture. When a location is selected, install the telephone base and the charger as shown below. -
Page 6: Install Handset Battery
16 hours. to www. vtechphones.com You can keep the battery charged by returning the or call VTech handset to the telephone base after each use. When Communications, the battery power is fully depleted, a full recharge takes Inc. -
Page 7: Belt Clip & Headset
• To purchase a headset, visit us on the web at www.vtechphones. com or call VTech customer service at 1 (800) 595- 9511. In Canada, go to www. vtechcanada.com. or call 1 (800) 267- 7377. -
Page 8: About Caller Id
Installation About caller ID The caller ID with call waiting features in this telephone lets you see the name and telephone number of the caller before answering the call, even when you’re already on a call. These features require services provided by your local telephone company. Contact your telephone company if: •... -
Page 9: If You Subscribe To Dsl Service
Installation If you subscribe to DSL service If you receive high speed internet through your telephone line (commonly referred to as DSL), and you are experiencing interference during telephone conversations and/or your caller ID features are not functioning properly, install a DSL filter to the telephone line between the telephone base and the telephone wall jack. -
Page 10: Wall Mounting Bracket Installation
Installation Wall mounting bracket installation (optional) Your telephone base comes with the wall mounting/desktop bracket installed, ready for desktop use. If you prefer to mount your telephone on the wall (optional), it is designed to mount on a standard telephone wall plate. For wall mounting, follow these instructions: •... -
Page 11: Telephone Settings
Telephone settings Handset layout 1. Earpiece 2. CID (caller ID) 3. Headset jack (2.5mm) /FLASH Press to make or answer a call. During a call, press to receive an incoming call if call waiting is activated. 5. Dial pad keys (0-9, * , #) a. -
Page 12: Telephone Base Layout
Telephone settings Telephone base layout /SKIP 2. Message window /REPEAT 4. DELETE /PLAY/STOP 6. CHARGE light 7. IN USE light 8. VOICEMAIL light 9. VOLUME 10. FIND HANDSET 11. RECORD 12. CLOCK 13. ANNC (announcement) 14. Microphone 15. SETUP 16. ANS ON/OFF 17. -
Page 13: Ringer Volume
Telephone settings Ringer volume Your telephone has seven volume levels to choose from. You can adjust ringer volume either by the volume control on the right side of the handset, or in the handset menu. To change the ringer volume: •... -
Page 14: Key Tone
Telephone settings Key tone The key tone is programmed to be on. When the key tone option is enabled, • When the a tone will sound when any key is pressed on the handset. telephone is in • Press the center NavKey pulse dial mode, •... -
Page 15: Dial Type
Telephone settings Dial type The dial type is preset to touch tone. If you would like to change this setting to dial pulse (rotary): • When in the SETTINGS menu, press the down NavKey TYPE. Press the center NavKey • Press the up or down NavKey press the center NavKey Clock setting... -
Page 16: Display Menu
Telephone settings Display menu In the display menu, you can change the wallpaper and contrast. To enter the display menu, press the center NavKey then press the center NavKey Wallpaper The handset is preset with background pictures (wallpaper) that will display when the handset is in idle mode. -
Page 17: Basic Operation
Basic operation Make, answer, and end calls with the handset /FLASH or • To make a call press number. -OR- • Dial the number, then press /FLASH or • To answer a call, press /FLASH, pad keys (0-9, #, *). •... -
Page 18: Volume
Basic operation Volume • During a call, use the volume button on the right side of the handset to adjust the listening volume. • Press the level. Ringer mute This feature allows you to mute the ringer temporarily when the telephone is ringing. -
Page 19: Conference Call
Basic operation • To answer the intercom call on the handset, press /SPEAKER, INT or any dialing keys (0-9,#,*) on the handset. • To end an intercom call, press INT, OFF/CLEAR, or place the handset back in the telephone base or charger. Conference call You can conference up to two registered handsets on an external line. -
Page 20: Answering Intercom And External Calls
Basic operation Answering intercom and external calls When on an external call and you wish to intercom another handset without dropping the external call: • Press INT. • Press the handset number you wish to reach. The screen will display CALLING HANDSET X. -
Page 21: Advanced Operation
Advanced operation Directory The directory on the handset can store up to 50 entries, with each entry consisting up to 32 digits and 16 characters. • The directory can be accessed while in idle mode by pressing center NavKey twice. •... -
Page 22: Chart Of Characters
Advanced operation Directory Chart of characters • When you enter Use the dial pad and the chart below to enter a name (up to 16 characters). Each press of a particular a name, the key causes characters to be displayed in the following order: handset will automatically Number... -
Page 23: Search The Directory
• The screen displays EDIT NUMBER. Use the dial pad to enter the number. when in REVIEW STORE when in VTECH 18005959511 to scroll to the desired entry, or EDIT NUMBER 180059595\ to choose to scroll to the desired entry, or use www.vtechphones.com... -
Page 24: Delete A Directory Entry
Advanced operation Press MUTE/REMOVE to backspace, or press and hold • REDIAL/PAUSE for at least three seconds to insert a pause. Press the center NavKey • The screen displays EDIT NAME. Use the dial pad (see the Chart of characters on page 19) to enter the name. Press MUTE/REMOVE to backspace, or press # to insert a space. -
Page 25: Call Log
Advanced operation Call log If you subscribe to caller ID service, information about each caller will be displayed after the first or second ring. • The call log can store up to 50 entries. • You can review, redial, and copy the entry into the directory. •... -
Page 26: Make Cid Entries Ready To Dial
Advanced operation Call log • When saving or Make CID entries ready to dial deleting a number Although the call log entries you receive are 10 digits, (the area plus the 7-digit on one handset, it number,) in some areas, you may need to dial only the seven digits, or a 1 will automatically plus the seven digits, or a 1 plus the area code plus the seven digits. -
Page 27: Delete One Or All Entries
Advanced operation Call log Delete one or all entries • While in the call log, press the up or down NavKey the desired entry. • Press MUTE/REMOVE to delete an entry. Press and hold MUTE/ REMOVE to delete all entries, the screen display DELETE ALL CALLS? then press the center NavKey , there will be a confirmation tone. -
Page 28: Redial List
Advanced operation Redial list The telephone stores the five most recently dialed numbers in the redial list. You can review, redial, or save numbers into the directory. • When there are already five entries in the redial list, the oldest entry is deleted to make room for the newest entry. -
Page 29: Answering System Operation
Answering system operation Message capacity The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to four minutes in length, but the total maximum recording time is approximately 15 minutes. Messages will remain available for replay until they are deleted. Shows the status and number of messages (see page 34). -
Page 30: Answering System Setup
Answering system operation Answering system setup Activate the answering system • Press and hold /SKIP The answering system must be turned on to answer and record messages. /REPEAT If the answering system is turned off, the telephone base ANS ON/OFF light during setting the will be off. -
Page 31: Set Number Of Rings
Answering system operation Answering system setup The answering system uses voice prompts to guide you through the set up of the answering system. Press /PLAY/STOP at any time to save and exit the setup menu. Set number of rings This feature allows you to select the number of rings before the answering system answers. -
Page 32: Set Remote Access Code
Answering system operation Answering system setup Set remote access code A two-digit security code is required to access the answering system • The answering system must be from any touch tone telephone. The factory default code is 19. To set the turned on for remote access code: the message... -
Page 33: Outgoing Announcement
Answering system operation Outgoing announcement The outgoing announcement is the message callers hear when calls are answered by the answering system. The telephone is preset with a greeting that answers calls with “ Hello, please leave a message after the tone . ” You can use this factory announcement, or replace it with your own outgoing announcement. -
Page 34: Delete Your Announcement
Answering system operation Delete your announcement • While in idle mode, press ANNC and the system will announce “Announcement, press PLAY or press RECORD.” • If the system • Press DELETE to delete, and the system will announce “Announcement deleted.” has less than Message playback five minutes... -
Page 35: Record And Play Memos
Answering system operation Record and play memos Memos are your own recorded messages used as a reminder for yourself or other household members who use the same answering system. They are saved, played back and deleted the same way as incoming messages. Record a memo •... -
Page 36: Remote Access
Answering system operation Remote access You can access many features of your answering system remotely from any touch tone telephone. • If no key is A two-digit security code is required to access the system and the factory default code is 19; see pressed after page 29 to change it. -
Page 37: Message Window
Answering system operation Message window The message counter usually displays the total number of memos and incoming messages. See the list below for explanations of other displays in this counter. No messages. 1-98 Total number of old message(s) recorded. 0-98 (flashing) Total number of new message(s) recorded in idle mode. -
Page 38: Handset Display Screen Messages
Handset display screen messages ALREADY SAVED CALL LOG EMPTY There are no call log entries. CALLING HANDSET X CONNECTING... DIRECTORY EMPTY HANDSET X IS CALLING Other handset is calling. INTERCOM INCOMING CALL INTERCOM ENDED LIST FULL LOW BATTERY NO SIGNAL, CALL ENDED OUTSIDE **PAGING** PLACE IN CHARGER The telephone number you have entered is already stored in... - Page 39 The battery needs to be replaced. -OR - An incorrect battery has been installed by mistake. Use only the supplied VTech battery. There are un-reviewed calls in your call log. XX MISSED CALLS MUTE has been turned off and the person on the other end can MICROPHONE ON hear you.
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Page 40: Handset And Base Indicators
Handset and base indicators Handset indicator lights Base lights IN USE VOICEMAIL CHARGE ANS ON/OFF Handset icons MUTED NEW VOICE MAIL SPEAKER Battery indicator • On when the handset speakerphone is in use. • Flashes when there is an incoming call. •... -
Page 41: Battery
Battery After the battery is fully charged, you can expect the following performance: Operation While in use (talking) While not in use (standby*) *Handset is off the telephone base but not in use. The battery needs charging when: • A new battery is installed in the handset. •... -
Page 42: Important Safety Instructions
Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. -
Page 43: Troubleshooting
If you have difficulty operating your telephone, please try the suggestions below. For Customer Service, visit our website at www.vtechphones.com, or call VTech Communications at 1 (800) 595-9511; in Canada, visit our website at www.vtechcanada. com, or call VTech Telecommunications Canada Ltd. at 1 (800) 267-7377. - Page 44 Troubleshooting Problem Suggestion The battery does not • Make sure the handset is placed in the charger correctly. The CHARGE light on the telephone charge in the handset base or charger should be on. or the handset battery • Remove the battery from the handset. Then re-install the battery and let it charge for 16 does not accept hours.
- Page 45 Troubleshooting Problem Suggestion There is no dial tone. • First, try all the above suggestions. • Move the cordless handset closer to the telephone base. It might be out of range. • The telephone line cord might be malfunctioning. Try installing a new telephone line cord. •...
- Page 46 Troubleshooting Problem Suggestion I cannot dial out. • First, try all the above suggestions. • Make sure there is a dial tone before dialing. It is normal if the cordless handset takes a second or two to synchronize with the telephone before producing a dial tone. Wait an extra second before dialing.
- Page 47 Troubleshooting Problem Suggestion There is noise • The handset may be out of range. Move it closer to the telephone base. or interference • Appliances or other cordless telephones plugged into the same circuit as the telephone base during a telephone can cause interference.
- Page 48 Troubleshooting Problem Suggestion I hear other calls when • Disconnect the telephone base from the telephone jack. Plug in a different telephone. If you using the telephone. still hear other calls, the problem is probably in the wiring or local service. Call your local telephone company.
- Page 49 Troubleshooting Problem Suggestion Caller ID entries • Although the call log entries you receive are 10 digits, (the area plus the 7-digit number,) in do not match the some areas, you may need to dial only the seven digits, or a 1 plus the seven digits, or a 1 numbers I need to plus the area code plus the seven digits.
- Page 50 Troubleshooting Problem Suggestion The answering system • Make sure the answering system is on. When the answering system is on, the red light on the does not answer after ANSWER ON/OFF key should be lit. the correct number of • If Toll Saver is activated, the number of rings changes to two when there are new messages rings.
- Page 51 Troubleshooting Problem Suggestion The answering system • Make sure your remote access code is correct (see page 29). does not respond to • Make sure you are calling from a touch-tone telephone. When dialing a number, you should remote commands. hear tones.
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Page 52: Operating Range
Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance ----which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office. When the handset is out of range, the handset will display Searching. -
Page 53: About Cordless Telephones
How long is the limited warranty period? The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty;... - Page 54 Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty to you, transportation, delivery or handling charges prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity.
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Page 55: Fcc, Acta And Ic Regulations
The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip. -
Page 56: The Rbrc ® Seal
VTech product service centers. Please call 1-800-8-BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources. -
Page 57: Technical Specifications
Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency Telephone base: 5725-5850 MHz Handset: 2400-2483.5 MHz Receive frequency Telephone base: 2400-2483.5 MHz Handset: 5725-5850 MHz Channels Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. - Page 58 Index About caller ID 5 About cordless telephones 50 Activate the answering system 27 Advanced operation 18 Answer an incoming call during an intercom call 17 Answering intercom and external calls 17 Answering system operation 26 Answering system setup 27 Base lights 37 Basic operation 14 Battery 38...
- Page 59 Index Maintenance 49 Make, answer, and end calls with the handset 14 Make CID entries ready to dial Memo playback 32 Message capacity 26 Message playback 31 Message window 34 Mute 14 New message indication 31 Operating range 49 Options during playback 31 Outgoing announcement 30 Parts checklist 1 Play your announcement...
- Page 60 VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon Distributed in Canada by VTech Technologies Canada, Ltd., Richmond, B.C. Copyright ©2007 for VTECH TELECOMMUNICATIONS LTD. Printed in China.
- Page 61 User’s manual w w w . v t e c h p h o n e s . c o m Model: i6789/i6790...