Panasonic KV-S1057C Service Manual page 247

Symptom
Double feeding occurs
frequently.
The documents are not fed
one at a time, but in bunches.
A double feed is detected
when scanning cards.
Paper jams occur frequently.
Scanned documents have
been rolled up in the exit tray
area when using the exit
guides.
Scanned image is skewed.
Possible Cause
The paper feed roller or double feed
prevention roller have become worn
down.
The double feed detectors are dirty.
Right and left sides of the document
to be scanned are not the same in
height, because of curling or folding.
The document is printed on an
unsupported type of paper or thick
paper.
The length of the paper is too short.
The document is not aligned correctly.
Too many sheets are set on the feed
tray.
The scanning method is set to
manual.
The cards are set in portrait
orientation.
The document is wrinkled.
The rollers are dirty.
The document is not aligned correctly.
Too many sheets are set on the feed
tray.
The documents are curved or curled.
The document guides are not
adjusted to the size of the document
to be scanned, or the document to be
scanned is set slanted on the feed
tray.
Right and left sides of the document
to be scanned are not the same in
height, because of curling or folding.
Remedy
Replace the paper feed roller or
double feed prevention roller.
(page 60)
Clean the double feed detectors.
(page 54)
Flatten the document (page 24) and
load it again after reducing the number
of sheets.
Make a copy of the document on
paper of a compatible type and
thickness (page 23), and then scan
the copy.
Make a copy of the document on
paper of a compatible size (page 23),
and then scan the copy.
Realign the document. (page 38)
Remove sheets until the sheets on the
feed tray are under the limit mark on
the document guide.
Select automatic scanning using the
manual feed selector. (page 12)
Either disable the double feed
detection function or set the cards in
landscape orientation.
Smooth out the document.
Clean the rollers. (page 55)
Realign the document. (page 38)
Remove sheets until the sheets on the
feed tray are under the limit mark on
the document guide.
Scan the documents with the exit
guides folded. (page 41)
Adjust the document guides properly
to the size of the document to be
scanned. (page 40)
Flatten the document (page 24) and
load it again after reducing the number
of sheets.
Operating Manual
Appendix
67