Samsung ProXpress C3010 Series Service Manual page 4

Contents
4.3.1. Update the firmware by using the USB port ...................................................................... 4 − 4
4.3.2. Updating from the Network .......................................................................................... 4 − 5
4.4. Clearing paper jams.................................................................................................................. 4 − 9
4.5. Useful management tools .......................................................................................................... 4 − 14
4.5.1. SyncThru™ Web Service .............................................................................................. 4 − 14
4.5.2. Samsung Easy Printer Manager ...................................................................................... 4 − 16
4.6. Service Mode (Tech Mode)........................................................................................................ 4 − 18
4.7. Troubleshooting ...................................................................................................................... 4 − 24
4.7.1. Procedure of checking the symptoms............................................................................... 4 − 24
4.7.2. Error Code and Troubleshooting..................................................................................... 4 − 25
4.7.2.1.
4.7.2.2.
4.7.2.3.
4.7.2.4.
4.7.2.5.
4.7.2.6.
4.7.2.7.
4.7.2.8.
4.7.3. Image quality problems ................................................................................................ 4 − 60
5. System Diagram................................................................................................................................ 5 − 1
5.1. Block Diagram ........................................................................................................................ 5 − 1
5.2. Connection Diagram_1 ............................................................................................................. 5 − 2
5.3. Connection Diagram_2 ............................................................................................................. 5 − 3
6. Reference Information........................................................................................................................ 6 − 1
6.1. Tool for Troubleshooting ........................................................................................................... 6 − 1
6.2. Glossary................................................................................................................................. 6 − 2
6.3. Document Revision List............................................................................................................ 6 − 8
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11-2Txx (Paper Mismatch error)...................................................................... 4 − 29
Ax-xxxx (Motor_Fan_Sensor error) .................................................................. 4 − 30
Cx-xxxx (Supplies and Maintenance Parts error) ................................................. 4 − 34
H1-xxxx (Optional Cassette error) .................................................................... 4 − 45
Mx-xxxx (Jam_Paper handling error) ................................................................ 4 − 47
Sx-xxxx (System error) .................................................................................. 4 − 53
U1-xxxx (Fuser error) .................................................................................... 4 − 58
U2-xxxx (LSU error) ..................................................................................... 4 − 59
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