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User's Guide
User's Guide
CLP-36x Series
CLP-36xW Series
BASIC
BASIC
This guide provides information concerning installation, basic operation and
troubleshooting on windows.
ADVANCED
This guide provides information about installation, advanced configuration, operation and
troubleshooting on various OS environments.
Some features may not be available depending on models or countries.
Next page ->

Summary of Contents

  • Page 1

    User’s Guide User’s Guide CLP-36x Series CLP-36xW Series BASIC BASIC This guide provides information concerning installation, basic operation and troubleshooting on windows. ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries.

  • Page 2: Table Of Contents

    BASIC Available supplies 1. Introduction Available maintenance parts Storing the toner cartridge Key benefits Redistributing toner Features by models Replacing the toner cartridge Useful to know Replacing the waste toner container About this user’s guide Replacing the imaging unit Safety information Cleaning the machine Machine overview Tips for moving &...

  • Page 3: Table Of Contents

    1. Introduction This chapter provides information you need to know before using the machine. • Key benefits • Features by models • Useful to know • About this user’s guide • Safety information • Machine overview • Control panel overview •...

  • Page 4: Key Benefits

    Manager" on page 64). • We recommend using recycled paper for saving energy. • Samsung Easy Printer Manager and Samsung Printer Status are a program that monitors and informs you of the machine’s status and allows you to Print with excellent quality and speed customize the machine’s settings (see "Using Samsung Easy Printer...

  • Page 5

    Key benefits Wide range of functionality and application support • Using the USB cable or a network cable - You can connect and set various wireless network settings using a USB cable or a network cable. • Using the Wi-Fi Direct - You can conveniently print from your mobile device using the Wi-Fi or Wi-Fi Direct feature.

  • Page 6

    Features by models Some features and optional goods may not be available depending on model or country. Operating System Operating System CLP-36x Series CLP-36xW Series ● ● Windows ● ● ● ● Linux...

  • Page 7

    For XPS driver, You can install the XPS printer driver in the Custom Installation window (Refer to Software CD that was provided with your machine). b. Download the software from the Samsung website and install it: (http://www.samsung.com > find your product > Support or Downloads). Before installing, check whether your computer’s OS support the software.

  • Page 8

    Depending on your country, wireless LAN card may not be available. For some counties, only 802.11 b/g can be applied. Contact your local Samsung dealer or the retailer where you bought your machine. b. Setting the ECO settings is available from the windows driver.

  • Page 9

    • Replace the toner cartridge. Where can I purchase accessories or supplies? The machine does not print. • Inquire at a Samsung distributor or your retailer. • Visit www.samsung.com/supplies. Select your country/region to view product service information. • Open the print queue list and remove the document from the list (see "Canceling a print job"...

  • Page 10: About This User's Guide

    About this user’s guide This user's guide provides information for your basic understanding of the General icons machine as well as detailed steps to explain machine usage. • Read the safety information before using the machine. • If you have a problem using the machine, refer to the troubleshooting Icon Text Description...

  • Page 11

    Safety information These warnings and precautions are included to prevent injury to you and Operating environment others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference.

  • Page 12

    Safety information Caution Operating method During an electrical storm or for a period of non-operation, Caution remove the power plug from the electrical outlet. This could result in electric shock or fire. Be careful, the paper output area is hot. Do not forcefully pull the paper out during printing.

  • Page 13

    Safety information Do not allow too many papers to stack up in the paper output tray. Caution It can damage the machine. Do not block or push objects into the ventilation opening. Before moving the machine, turn the power off and disconnect all cords.

  • Page 14

    Safety information Do not place the machine on an unstable surface. a. AWG: American Wire Gauge The machine could fall, causing injury or machine damage. Use only No.26 AWG or larger, telephone line cord, if necessary. Maintenance / Checking Otherwise, it can cause damage to the machine. Use the power cord supplied with your machine for safe operation.

  • Page 15

    When storing supplies such as toner cartridges, keep them away fire or electric shock. from children. • The machine should only be repaired by a Samsung service Toner dust can be dangerous if inhaled or ingested. technician. To clean and operate the machine, strictly follow the user's guide Using recycled supplies, such as toner, can cause damage to the machine.

  • Page 16

    Safety information When toner gets on your clothing, do not use hot water to wash Hot water sets toner into fabric. Use cold water. 1. Introduction...

  • Page 17: Machine Overview

    Machine overview Accessories Power cord Quick installation guide Software CD Misc. accessories a. The software CD contains the printer drivers and software applications. b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model. 1. Introduction...

  • Page 18

    Machine overview Front view • This illustration may differ from your machine depending on its model. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 5). Output tray Output support Top cover Control Panel...

  • Page 19

    Machine overview Rear view • This illustration may differ from your machine depending on its model. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 5). Rear cover Power receptacle USB port Network port...

  • Page 20: Control Panel Overview

    Control panel overview • Prints the screen This control panel may differ from your machine depending on its model. - Press this button and the green LED will start There are various types of control panels. blinking. If you want to print only the active screen, release the button when the green LED stops blinking.

  • Page 21

    Control panel overview You can stop an operation at any time. You also can do the following functions. • Configuration sheet - Press and hold this button for about 2 seconds until the green LED blinks slowly, and release. • Prints event log report / usage counter (Cancel) - Press and hold this button for about 4 seconds until the green LED blinks quickly, and release.

  • Page 22

    Turning on the machine Connect the machine to the electricity supply first. press (Power/Wakeup) on the control panel. If you want to turn the power off, press (Power/Wakeup) on the control panel. 1. Introduction...

  • Page 23: Installing The Driver Locally

    Installing the driver locally A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see Advanced Guide).

  • Page 24

    Installing the driver locally Windows Insert the supplied software CD into your CD-ROM drive. If the installation window does not appear, click Start > All programs > Accessories > Run. X:\Setup.exe replacing “X” with the letter, which represents your CD- ROM drive and click OK.

  • Page 25

    If the printer driver does not work properly, follow the steps below to reinstall the driver. Windows From the Start menu, select Programs or All Programs > Samsung Printers > your printer driver name > Uninstall. Follow the instructions in the installation window.

  • Page 26: 2. Learning The Basic Usage

    2. Learning the Basic Usage After installation is complete, you may want to set the machine’s default settings. Refer to the next section if you would like to set or change values. This chapter provides information about the overall menu structure and the basic setup options.

  • Page 27

    Print a demo page to make sure that the machine is operating correctly (Windows only). To print a demo page: • Open the Printing Preferences (see "Opening printing preferences" on page 35) > Samsung tab > Demo page. 2. Learning the Basic Usage...

  • Page 28: Media And Tray

    This chapter provides information on how to load print media into your machine. • Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Samsung’s warranty or service agreements. Paper cover Guide lock •...

  • Page 29

    Media and tray Press and unlatch the guide lock in the tray, pull the tray out manually. Loading paper in the tray Then adjust the paper length guide and paper width guide. Pull out the paper tray (see "Tray overview" on page 27). Flex or fan the edge of the paper stack to separate the pages before loading papers.

  • Page 30

    Media and tray Place the paper with the side you want to print facing up. For paper smaller than Letter-sized, press and unlatch the guide lock in the tray, push the tray in manually. Then adjust the paper length guide •...

  • Page 31

    Media and tray Squeeze the paper width guide and slide it to the edge of the paper stack Insert the paper tray. without causing it to bend. Close the paper cover. When you print a document, set the paper type and size for the tray (see "Setting the paper size and type"...

  • Page 32

    Media and tray Types Tray Printing on special media ● CardStock The table below shows the special media usable in each tray. ● Labels The media types are shown in the Printing Preferences. To get the higest ● Preprinted printing quality, select the proper media type from the Printing Preferences ●...

  • Page 33

    Media and tray Labels • Make sure that there is no exposed adhesive material between labels. Exposed areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can also cause damage to machine To avoid damaging the machine, use only labels designed for use in laser components.

  • Page 34

    Media and tray Preprinted paper Setting the paper size and type When loading preprinted paper, the printed side should be facing up with an uncurled edge at the front. If you experience problems with paper feeding, turn After loading paper in the paper tray, set the paper size and type. the paper around.

  • Page 35: Basic Printing

    Basic printing Select your machine from the Select Printer list. For special printing features, refer to the Advanced Guide (see "Using advanced print features" on page 52). Printing If you are a Mac or Linux user, refer to the "Mac printing" on page 59 or "Linux printing"...

  • Page 36

    Basic printing Open the document you want to print. Canceling a print job Select Print from the file menu. If the print job is waiting in the print queue or print spooler, cancel the job as Select your machine from the Select Printer. follows: Click Properties or Preferences.

  • Page 37

    "Using Samsung Printer Status" on page 74). Using a favorite setting The Favorites option, which is visible on each preferences tab except for the Samsung tab, allows you to save the current preferences for future use. To save a Favorites item, follow these steps: Click Save.

  • Page 38

    You can set the machine’s settings by using the Device Settings in • Password: If the administrator fixed to enable the Eco mode, you have to Samsung Easy Printer Manager program. enter the password to change the status. • For Windows and Mac users, you set from Samsung Easy Printer Manager >...

  • Page 39

    Basic printing Password button: You can set from SyncThru™ Web Service (Settings tab > Machine Settings > System > Eco > Settings) or Samsung Easy Printer Manager (Device Settings > Eco), the password button is activated. To change the print settings, click on this button, enter the password or need to contact the administrator.

  • Page 40: 3. Maintenance

    3. Maintenance This chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine. • Ordering supplies and accessories • Available supplies • Available maintenance parts • Storing the toner cartridge • Redistributing toner • Replacing the toner cartridge •...

  • Page 41

    Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts. To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine.

  • Page 42: Available Supplies

    Available supplies When supplies reach the end of their life spans, you can order the following types of supplies for your machine: Type Part name Average yield Toner cartridge • Average continuous black cartridge yield: Approx. 1,500 standard pages (Black) •...

  • Page 43

    Samsung does not recommend using non-genuine Samsung toner cartridge such as refilled or remanufactured toner. Samsung cannot guarantee non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine’s warranty. 3. Maintenance...

  • Page 44

    Available maintenance parts To purchase maintenance parts, contact the source where you bought the machine. Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. The warranty does not cover the replacement of any maintenance parts once it has reached its “Average yield”.

  • Page 45: Storing The Toner Cartridge

    Storing the toner cartridge Toner cartridges contain components that are sensitive to light, temperature and humidity. Samsung suggests users follow these recommendations to ensure optimal performance, highest quality, and longest life from your new Samsung toner cartridge. Store this cartridge in the same environment in which the printer will be used. This should be in controlled temperature and humidity conditions. The toner cartridge should remain in its original and unopened package until installation –...

  • Page 46

    Toner cartridge usage Samsung Electronics does not recommend or approve the use of non-Samsung brand toner cartridges in your printer including generic, store brand, refilled, or remanufactured toner cartridges.

  • Page 47

    Redistributing toner When the toner cartridge is near the end of its life: • White streaks or light printing occurs and/or density variation side to side. • The Toner LED blinks orange. If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still occur even after you have redistributed the toner.

  • Page 48

    Redistributing toner 3. Maintenance...

  • Page 49: Replacing The Toner Cartridge

    Replacing the toner cartridge Click this link to open an animation about replacing a toner cartridge. • Before opening the top cover, close the output support first. • Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge. •...

  • Page 50

    Replacing the toner cartridge When a toner cartridge has reached the end of life, the Printing Status window appears on the computer, indicating the toner cartridge needs to be placed. 3. Maintenance...

  • Page 51

    Replacing the waste toner container When the life span of the waste toner container has expired, the Smart Panel program window appears on the computer, indicating the waste toner container needs to be placed. Otherwise your printer stops printing. • Toner particles can be released inside the machine but it does not mean the machine is damaged. Contact a service representative when print quality problems occur.

  • Page 52

    Replacing the waste toner container The order information is provided for optional accessories (see "Available supplies" on page 41). 3. Maintenance...

  • Page 53: Replacing The Imaging Unit

    Replacing the imaging unit When the life span of the imaging unit has expired, the Smart Panel program window appears on the computer, indicating the imaging unit needs to be placed. Otherwise, your machine stops printing. • Don’t use sharp objects such as a knife or scissors to open the imaging unit package. You could damage the surface of the imaging unit. •...

  • Page 54

    Replacing the imaging unit 3. Maintenance...

  • Page 55: Cleaning The Machine

    Cleaning the machine If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing condition and use your machine longer. • Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the cabinet.

  • Page 56

    Cleaning the machine • Use a dry lint-free cloth to clean the machine. • If your machine has a power switch, turn the power switch off before cleaning the machine. • Before opening the top cover, close the output support first. 3.

  • Page 57

    Tips for moving & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality. •...

  • Page 58: 4. Troubleshooting

    4. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Tips for avoiding paper jams • Clearing paper jams • Understanding the status LED This chapter gives helpful information for what to do if you encounter an error. If your machine has a display screen, check the message on the display screen first to solve the error.

  • Page 59: Tips For Avoiding Paper Jams

    Tips for avoiding paper jams By selecting the correct media types, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 27). •...

  • Page 60: Clearing Paper Jams

    Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. 4. Troubleshooting...

  • Page 61

    Clearing paper jams In tray Click this link to open an animation about clearing a jam. 4. Troubleshooting...

  • Page 62

    Clearing paper jams 4. Troubleshooting...

  • Page 63

    Clearing paper jams Inside the machine Click this link to open an animation about clearing a jam. • The fuser area is hot. Take care when removing paper from the machine. In exit area Click this link to open an animation about clearing a jam. 4.

  • Page 64

    Clearing paper jams • The fuser area is hot. Take care when removing paper from the machine. 4. Troubleshooting...

  • Page 65: Understanding The Status Led

    • To resolve the error, look at the error message and its instructions from the troubleshooting part (see "Troubleshooting" on page 79). • You also can resolve the error with the guideline from the computers’s Samsung Printing Status program window (see "Using Samsung Printer Status" on page 74).

  • Page 66

    Understanding the status LED Status LED Status Description The machine is off-line or save mode. • The machine is receiving data from the computer. Blinking • The machine is printing data. Green The machine is on-line and can be used. Blinking The machine is on manual printing or manual duplex printing.

  • Page 67

    Understanding the status LED Toner / WPS / Power / Eco LED Status Description Small amount of toner is left in the cartridge. The estimated cartridge life of toner is close. Prepare a new Blinking cartridge for replacement. You may temporarily increase the printing quality by redistributing the toner (see "Redistributing toner"...

  • Page 68: 5. Appendix

    5. Appendix This chapter provides product specifications and information concerning applicable regulations. • Specifications • Regulatory information • Copyright...

  • Page 69: Specifications

    Specifications General specifications The specification values listed below are subject to change without notice. See www.samsung.com for possible changes in information. Items Description Dimension Width x Length x Height 382 x 309 x 211 mm (15.0 x 12.2 x 8.3 inches)

  • Page 70

    Specifications Items Description Average operating mode Less than 290W Power consumption Ready mode Less than 60 W Less than 1.0 W (CLP-36x Series), Less than 1.4 W (CLP-36xW Series) Power save mode 0.45 W Power off mode SPW-B4319S Module Wireless a.

  • Page 71

    Specifications Print media specifications Print media weight/Capacity Type Size Dimensions Tray Letter 216 x 279 mm (8.5 x 11 inches) 60 to 85 g/m (16 to 23 lbs bond) Legal 216 x 356 mm (8.5 x 14 inches) • 150 sheets of 75 g/m (20 lbs bond) US Folio 216 x 330 mm (8.5 x 13 inches)

  • Page 72

    Specifications Print media weight/Capacity Type Size Dimensions Tray Refer to the Plain paper section 75 to 90 g/m (20 to 24 lbs bond) Refer to the Plain Cotton paper section • 150 sheets of 75 g/m (20 lbs bond) Colored, Refer to the Plain paper section 60 to 85 g/m (16 to 24 lbs bond)

  • Page 73

    Specifications Print media weight/Capacity Type Size Dimensions Tray Minimum size (custom) 76 x 152 mm (3 x 6 inches) 60 to 120 g/m (16 to 32 lbs bond) Maximum size (custom) 216 x 356 mm (8.5 x 14 inches) a. Maximum capacity may differ depending on media weight, thickness, and environmental conditions. b.

  • Page 74

    Specifications System requirements Microsoft® Windows® Requirement (recommended) Operating system free HDD space Windows® XP Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (256 MB) 1.5 GB Windows Server® 2003 Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (512 MB) 1.25 GB to 2 GB Windows Server®...

  • Page 75

    Specifications • Internet Explorer 6.0 or higher is the minimum requirement for all Windows operating systems. • Users who have administrator rights can install the software. • Windows Terminal Services is compatible with your machine. Requirements (Recommended) Operating system Free HDD space •...

  • Page 76

    Specifications Linux Items Requirements Fedora 5~13 (32/ 64 bit) OpenSuSE® 10.2, 10.3, 11.0, 11.1, 11.2 (32/64 bit) SuSE 10.1 (32 bit) Ubuntu 6.06, 6.10, 7.04, 7.10, 8.04, 8.10, 9.04, 9.10, 10.04 (32/64 bit) Operating system Mandriva 2007, 2008, 2009, 2009.1, 2010 (32/64 bit) Debian 4.0, 5.0 (32/64 bit) Redhat®...

  • Page 77

    Specifications Network environment Network and wireless models only (see "Features by models" on page 5). You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine.

  • Page 78: Regulatory Information

    Regulatory information This machine is designed for a normal work environment and certified with When using this product, these basic safety precautions should always be several regulatory statements. followed to reduce risk of fire, electric shock, and injury to persons: Laser safety statement The printer is certified in the U.S.

  • Page 79

    Regulatory information Power saver China only This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use. When the printer does not receive data for an extended period of time, power consumption is automatically lowered. ENERGY STAR and the ENERGY STAR mark are registered U.S.

  • Page 80

    Correct disposal of this product (Waste electrical & electronic equipment) Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website:www.samsung.com/recyclingdirect Or call, (877) 278 - 0799 (Applicable in countries with separate collection systems)

  • Page 81

    Regulatory information This equipment has been tested and found to comply with the limits for a Class Canadian radio interference regulations B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential This digital apparatus does not exceed the Class B limits for radio noise installation.

  • Page 82

    Regulatory information The FCC has set a general guideline of 20 cm (8 inches) separation between the FCC statement for wireless LAN use: device and the body, for use of a wireless device near the body (this does not include extremities). This device should be used more than 20 cm (8 inches) from the body when wireless devices are on.

  • Page 83

    Regulatory information The 13 amp plug is the most widely used type in the UK and should be suitable. Turkey only However, some buildings (mainly old ones) do not have normal 13 amp plug sockets. You need to buy a suitable plug adaptor. Do not remove the moulded plug.

  • Page 84

    • Hereby, Samsung Electronics, declares that this [CLP-36xW Series] is in compliance with the essential requirements and other In the event of problems, you should contact the Euro QA Lab of Samsung relevant provisions of R&TTE Directive 1999/5/EC. Electronics Co., Ltd. in the first instance.

  • Page 85

    Regulatory information European radio approval information (for products No limitations at this time fitted with EU-approved radio devices) Low power, Radio LAN type devices (radio frequency (RF) wireless Regulatory compliance statements communication devices), operating in the 2.4 GHz/5 GHz band, may be present (embedded) in your printer system which is intended for home or office use.

  • Page 86

    Regulatory information As a general guideline, a separation of 20 cm (8 inches) between the wireless If your system came equipped with an internal embedded wireless device and the body, for use of a wireless device near the body (this does not device, do not operate the wireless device unless all covers and shields are in place and the system is fully assembled.

  • Page 87

    Regulatory information China only 5. Appendix...

  • Page 88: Copyright

    This user’s guide is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide.

  • Page 89

    User’s Guide User’s Guide CLP-36x Series CLP-36xW Series ADVANCED ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries. BASIC This guide provides information concerning installation, basic operation and troubleshooting on windows.

  • Page 90

    Samsung AnyWeb Print Easy Eco Driver Useful network programs Using SyncThru™ Web Service Wired network setup Using Samsung Easy Printer Manager Installing driver over the network Using Samsung Printer Status IPv6 configuration Using the Linux Unified Driver Configurator Wireless network setup Samsung MobilePrint 5.

  • Page 91

    1. Software installation This chapter provides instructions for installing essential and helpful software for use in an environment where the machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see Installing driver over the network12).

  • Page 92

    For Mac OS X 10.5-10.8, click Default and find the USB connection. Read the license agreement and click Continue. For Mac OS X 10.4, if Auto Select does not work properly, select Samsung Click Agree to agree to the license agreement.

  • Page 93

    Reinstallation for Mac If the printer driver does not work properly, uninstall the driver and reinstall it. Make sure that the machine is connected to your computer and powered on. Insert the supplied software CD into your CD-ROM drive. Double-click the CD-ROM icon that appears on your Mac desktop. Double-click the MAC_Installer folder >...

  • Page 94

    Installation for Linux You need to download Linux software packages from the Samsung website to The installation program added the Unified Driver Configurator desktop icon install the printer software (http://www.samsung.com > find your product > and the Unified Driver group to the system menu for your convenience. If you Support or Downloads).

  • Page 95

    You must log in as a super user (root) to uninstall the printer driver. If you are not a super user, ask your system administrator. Open the Terminal program. When the Terminal screen appears, type in the following. [root@localhost root]#cd /opt/Samsung/mfp/uninstall/ [root@localhost uninstall]#./uninstall.sh Click Next. Click Finish.

  • Page 96

    • Wired network setup • Installing driver over the network • IPv6 configuration • Wireless network setup • Samsung MobilePrint • Google Cloud Print Supported optional devices and features may differ according to your model (see "Features by models" on page 5).

  • Page 97

    Useful network programs There are several programs available to setup the network settings easily in a SyncThru™ Web Admin Service network environment. For the network administrator especially, managing several machines on the network is possible. Web-based machine management solution for network administrators. SyncThru™...

  • Page 98

    Wired network setup You must set up the network protocols on your machine to use it on your Setting IP address network. You can use network after connecting network cable to a corresponding port on your machine. • The machine that does not support the network interface, it will not •...

  • Page 99

    Wired network setup From the Windows Start menu, select All Programs > Samsung Click Apply, and then click OK. The machine will automatically print the Printers > SetIP > SetIP. Network Configuration Report. Confirm that all the settings are correct.

  • Page 100

    Before using the SetIP program, disable the computer firewall from System Preferences or Administrator. The following instructions may vary from your model or operating systems. Open /opt/Samsung/mfp/share/utils/. Double-click the SetIPApplet.html file. Click to open the TCP/IP configuration window. Enter the machine’s new information into the configuration window. In a corporate intranet, you may need to have this information assigned by a network manager before proceeding.

  • Page 101

    Installing driver over the network Read and check The software End User License Agreement and I have • Some features and optional goods may not be available depending reviewed and accept the term of the License Agreement. Then, click on model or country (see "Features by models"...

  • Page 102

    Installing driver over the network The searched machines will be shown on the screen. Select the one you Command- line Definition Description wish to use and click OK. /p”<port name>” or Specifies printer port. Printer port name can be Follow the instructions in the installation window. specified as IP address, /P”<port name>”...

  • Page 103

    Installing driver over the network Command- line Definition Description Command- line Definition Description /nd or Commands not to set the It indicates installed machine /d or Uninstalls all device This command will remove installed driver as a driver will not be the default drivers and applications all installed device drivers default machine driver.

  • Page 104

    Installing driver over the network Double-click the MAC_Installer folder > Installer OS X icon. Open the Applications folder > Utilities > Print Setup Utility. • For Mac OS X 10.5-10.8, open the Applications folder > System Click Continue. Preferences and click Print & Fax. Read the license agreement and click Continue.

  • Page 105

    Installing driver over the network For Mac OS X 10.4, if Auto Select does not work properly, select Samsung The Samsung installer window opens. Click Next. in Print Using and your machine name in Model. The add printer wizard window opens. Click Next.

  • Page 106

    Installing driver over the network Enter the printer description and click Next. After the machine is added, click Finish. 2. Using a network-connected machine...

  • Page 107

    IPv6 configuration The Add Printer Wizard window appears. Follow the instructions in the IPv6 is supported properly only in Windows Vista or higher. window. If the machine does not work in the network environment, activate IPv6. If the IPv6 network seems to not be working, set all the network setting to Refer to the next section followed by.

  • Page 108

    IPv6 configuration Setting IPv6 addresses From the SyncThru™ Web Service The machine supports the following IPv6 addresses for network printing and managements. For models that do not have the display screen on the control panel, you • Link-local Address: Self-configured local IPv6 address (Address starts with need to access SyncThru™...

  • Page 109

    IPv6 configuration Check the Manual Address check box. Then, the Address/Prefix text box is activated. Enter the rest of the address (e.g.,:3FFE:10:88:194::AAAA. “A” is the hexadecimal 0 through 9, A through F). Choose the DHCPv6 configuration. Click the Apply button. Using SyncThru™...

  • Page 110

    Wireless network setup Wireless network name and network password • Make sure your machine supports wireless networking. Wireless networking may not be available depending on the model (see "Features Wireless networks require higher security, so when an access point is first set up, by models"...

  • Page 111

    Wireless network setup Introducing wireless set up methods You can set wireless settings either from the machine or the computer. Choose the setting method from the below table. Some wireless network installation types may not be available depending on the model or country. Set up method Connecting method Description &...

  • Page 112

    Wireless network setup • If problems occur during wireless set up or driver installation, refer to the troubleshooting chapter (see "Troubleshooting" on page 41). • It is strongly recommneded that you set the passwrod on Access Points. If you do not set the password on Access Points, they might be exposed to illegal access from unknown machines including PCs, smart phones and printers.

  • Page 113

    Wireless network setup Choosing your type Using the WPS button There are two methods available to connect your machine to a wireless network If your machine and an access point (or wireless router) support Wi-Fi Protected using the (WPS) button on the control panel. Setup™...

  • Page 114

    Wireless network setup Connecting in PIN mode You can change the WPS mode in control panel ( (Menu) > Network > Press and hold the (WPS) button on the control panel for more than Wireless > OK > WPS Setting). 2 seconds.

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    Wireless network setup Machines without a display screen Connecting in PIN mode The network configuration report, including PIN, must be printed (see Connecting in PBC mode "Printing a network configuration report" on page 9). In ready mode, Press the (Cancel or Stop/Clear) button for more than Press and hold the (WPS) button on the control panel for about 2 - 4 five seconds on the control panel.

  • Page 116

    Wireless network setup Re-connecting to a network Disconnecting from a network When the wireless function is off, the machine automatically tries to re-connect To disconnect the wireless network connection, press the (WPS) button on to the access point (or wireless router) with the previously used wireless the control panel for more than two seconds.

  • Page 117

    Wireless Setting program without the CD. From the Start menu, select Programs or All Programs > Samsung Printers > your printer driver name > Wireless Setting Program. 2. Using a network-connected machine...

  • Page 118

    Wireless network setup Read and check The software End User License Agreement and I have reviewed and accept the term of the License Agreement. Then, click If you cannot find the network name you want to choose, or if you want to Next.

  • Page 119

    • Wi-Fi Direct option appears on the screen only if your printer supports following the simple steps below. this feature. • Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager (see "Setting up Wi-Fi Direct" on page 40). Items to prepare •...

  • Page 120

    Wireless network setup Read and check The software End User License Agreement and I have • Channel: Select the channel. (Auto Setting or 2412 MHz to 2467 MHz). reviewed and accept the term of the License Agreement. Then, click • Authentication: Select an authentication type.

  • Page 121

    Wireless network setup The Wireless Network Setting Complete window appears. Click Next. Before entering the IP address for the machine, you must know the When the wireless network settings are completed, disconnect the USB computer’s network configuration information. If the computer’s network cable between the computer and machine.

  • Page 122

    Wireless network setup Access point via USB cable (recommended) When you set the wireless configuration manually, click Advanced Setting. • Enter the wireless Network Name: Enter the SSID of the access point Check whether the USB cable is connected to the machine. (SSID is case-sensitive).

  • Page 123

    Items to prepare • Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager (see "Setting up Wi-Fi Direct" on page 40). •...

  • Page 124

    Wireless network setup Insert the supplied software CD into your CD-ROM drive. • Encryption: Select the encryption (None, WEP64, WEP128). • Network Password: Enter the encryption network password value. Double-click the CD-ROM icon that appears on your Mac desktop. • Confirm Network Password: Confirm the encryption network password value.

  • Page 125

    Wireless network setup When the window that tells you that the network cable connection is confirmed appears, disconnect the network cable and click Next. Before entering the IP address for the machine, you must know the computer’s network configuration information. If the computer’s network If the network cable is connected, it may have trouble finding the configuration is set to DHCP, the wireless network setting should also be machine when configuring the wireless network.

  • Page 126

    Wireless network setup IP setting using SetIP Program (Windows) • After completing the wireless network connection, you need to install a machine driver to print from an application (see "Installing driver over This program is used to manually set the network IP address of your machine the network"...

  • Page 127

    Wireless network setup Check whether or not the network cable is connected to the machine. If Select the one Network Name(SSID) in the list. not, connect the machine with a standard network cable. • SSID: SSID (Service Set Identifier) is a name that identifies a wireless network, access points, and wireless devices attempting to connect Start a web browser such as Internet Explorer, Safari, or Firefox and enter to a specific wireless network must use the same SSID.

  • Page 128

    Wireless network setup If it’s your first time logging into SyncThru™ Web Service you need to Disconnect the network cable (standard or network). Your machine should log-in as an administrator. Type in the below default ID and password. then start communicating wirelessly with the network. In case of Ad-hoc We recommend you to change the default password for security mode, you can use a wireless LAN and wired LAN simultaneously.

  • Page 129

    From the USB cable-connected computer(recommended) From the machine (Machines with a display screen) After the driver installation is complete, Samsung Easy Printer Manager can be set and changes in the Wi-Fi Direct can be made. • Select Network > Wireless > Wi-Fi Direct from the control panel.

  • Page 130

    After setting up Wi-Fi Direct, you need to download the mobile printing user's guide included on the software CD supplied with your machine and application (For example: Samsung Mobile printer) to print from your prepare a wireless network machine. smartphone.

  • Page 131

    Wireless network setup Connecting Failure - SSID Not Found PC Connection Error • The machine is unable to find the network name (SSID) you have selected or • The configured network address is unable to connect between your entered. Check the network name (SSID) on your access point and try computer and machine.

  • Page 132

    Wireless network setup e Click Port tab. f Click Configure Port.. button. For information on the access point (or wireless router), refer to its own g Check if Printer Name or IP Address: is the IP address on the network user's guide.

  • Page 133

    • You cannot use infrastructure mode and ad hoc mode at the same time for Samsung wireless network machines. • The machine is within the range of the wireless network. •...

  • Page 134

    Touch and tablet PC. It connects your mobile device to a network connected Samsung printer or to a wireless printer through a Wi-Fi access point. Installing a new driver or configuring network settings isn’t necessary –...

  • Page 135

    Google Cloud Print Google Cloud Print™ is a service that allows you to print to a printer using your If it’s your first time logging into SyncThru™ Web Service you need to log-in as an administrator. Type in the below default ID and Password. mobile phone, tablet, or any other web-connected devices.

  • Page 136

    Google Cloud Print Click Manage your printers. Access the GOOGLE DOCS application from your mobile device. Now your printer is registered with Google Cloud Print service. Tap the option button of the document that you want to print. Google Cloud Print-ready devices will appear in the list. Tap the send button.

  • Page 137

    3. Special features This chapter explains special printing features. • Altitude adjustment • Changing the default print settings • Setting your machine as a default machine • Using advanced print features • Mac printing • Linux printing The procedures in this chapter are mainly based on Windows 7.

  • Page 138

    (3,280 ft) High 1 Normal • For Windows and Mac users, you set from Samsung Easy Printer Manager > (Switch to advanced mode) > Device Settings. See "Device Settings" on page 72. • If your machine is connected to the network, you can set the altitude via SyncThru™...

  • Page 139

    Changing the default print settings Click the Windows Start menu. For Windows XP/Server 2003, select Printer and Faxes. • For Windows Server 2008/Vista, select Control Panel > Hardware and Sound > Printers. • For Windows 7, select Control Panel > Devices and Printers. •...

  • Page 140

    Setting your machine as a default machine Click the Windows Start menu. For Windows XP/Server 2003, select Printer and Faxes. • For Windows Server 2008/Vista, select Control Panel > Hardware and Sound > Printers. • For Windows 7, select Control Panel > Devices and Printers. •...

  • Page 141

    CD-ROM drive. When the installation window appears, select Custom Installation. You can select the XPS printer driver in the Select Software window. • For models that provide XPS driver from the Samsung website, www.samsung.com > find your product> Support or downloads. Click Print.

  • Page 142

    Using advanced print features Understanding special printer features You can use advanced printing features when using your machine. To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print settings.

  • Page 143

    Using advanced print features Item Description Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the purpose of pasting the sheets Poster Printing together to form one poster-size document. Select the Poster Overlap value. Specify Poster Overlap in millimeters or inches by selecting the radio button on the upper right of Basic tab to make it easier to paste the sheets together.

  • Page 144

    Using advanced print features Item Description Print on both sides of a sheet of paper (duplex). Before printing, decide how you want your document oriented. • Double-sided Printing • Double-sided Printing (Manual) • You can use this feature with Letter, Legal, A4, US Folio or Oficio sized paper •...

  • Page 145

    Using advanced print features Item Description Paper Options Changes the size of a document to appear larger or smaller on the printed page by entering in a percentage by which to enlarge or decrease the document. Watermark The watermark option allows you to print text over an existing document. For example, you use it when you want to have large gray letters reading “DRAFT”...

  • Page 146

    Using advanced print features Item Description This option is available when you use the PCL/SPL printer driver (see "Software" on page 6). An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format that can be printed on any document. Overlays are often used to take the place of letterhead paper.

  • Page 147

    Using advanced print features Item Description Overlay a Click the Advanced tab. b Select the desired overlay from the Text drop-down list. (Using a page overlay) c If the overlay file you want does not appear in the Text drop-down list, select Edit... from the list and click Load. Select the overlay file you want to use.

  • Page 148

    Mac printing Changing printer settings Some features may not be available depending on models or options. It means that the features are not supported. You can use advanced printing features when using your machine. Open an application and select Print from the File menu. The machine name, which appears in the printer properties window, may differ depending on the Printing a document machine in use.

  • Page 149

    Mac printing Printing on both sides of the paper If you print more than 2 copies, the first copy and the second copy might print on the same sheet of paper. Avoid printing on both sides of paper when you are printing more than 1 copy. Some features may not be available depending on models or options.

  • Page 150

    Linux printing Change the print job properties using the following four tabs displayed at the top of the window. Some features may not be available depending on models or options. It means that the features are not supported. • General: Changes the paper size, the paper type, and the orientation of the documents.

  • Page 151

    Linux printing Open the Unified Driver Configurator. Printing files If necessary, switch to Printers configuration. Select your machine on the available printers list and click Properties. You can print many different types of files on your machine using the standard CUPS, directly from the command line interface.

  • Page 152

    • Easy Capture Manager • Samsung Easy Color Manager • Samsung AnyWeb Print • Easy Eco Driver • Using SyncThru™ Web Service • Using Samsung Easy Printer Manager • Using Samsung Printer Status • Using the Linux Unified Driver Configurator...

  • Page 153

    Easy Capture Manager • This feature may not be available depending on model or optional goods (see "Software" on page 6). • Available for Windows OS users only (see "Software" on page 6). Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key. Now you can easily print your captured screen as captured or edited. 4.

  • Page 154

    Samsung Easy Color Manager Samsung Easy Color Manager helps users do fine adjustments with 6 color tones and other properties, such as brightness, contrast, and saturation. Color tone changes can be saved as a profile and can be used from the driver or from inside of the machine.

  • Page 155

    This tool helps you screen-capture, preview, scrap, and print pages more easily, than when you use an ordinary program. Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads).

  • Page 156

    Easy Eco Driver With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing. To use this application, Start Easy Eco Driver before printing job checkbox in the printer properties should be checked. Easy Eco Driver also allows you simple editing such as removing images and texts, changing fonts, and more. You can save frequently used settings as a preset. Available for Windows OS users only.

  • Page 157

    Using SyncThru™ Web Service Click Login on the upper right of the SyncThru™ Web Service website. • Internet Explorer 6.0 or higher is the minimum requirement for SyncThru™ Web Service. If it’s your first time logging into SyncThru™ Web Service you need to log-in as an administrator.

  • Page 158

    Current Settings: Shows the machine’s and network’s information. setting contact information for sending emails. You can also connect to Samsung website or download drivers by selecting the Link menu. • Print information: Prints reports such as system related reports and font reports.

  • Page 159

    Using SyncThru™ Web Service Start a web browser, such as Internet Explorer, from Windows. Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field and press the Enter key or click Go. Your machine’s embedded website opens. From the Security tab, select System Security > System Administrator Enter the name of the administrator, phone number, location, and email address.

  • Page 160

    To open the program: For Windows, Printer List The printer list displays the installed printer icons on your Select Start > Programs or All Programs > Samsung Printers > Samsung computer. Easy Printer Manager > Samsung Easy Printer Manager. For Mac, Open the Applications folder >...

  • Page 161

    Using Samsung Easy Printer Manager Printer This area gives you general information about your Contents Area Displays information about the selected machine, Information machine. You can check information, such as the machine’s remaining toner level, and paper. The information will vary model name, IP address (or Port name), and machine based on the machine selected.

  • Page 162

    Using Samsung Easy Printer Manager Alert Settings (Windows only) This is menu includes settings related to error alerting. • Printer Alert: Provides settings related to when alerts will be received. • Email Alert: Povides options relating to receiving alerts via email.

  • Page 163

    Using Samsung Printer Status The Samsung Printer Status is a program that monitors and informs you of the Icon Mean Description machine status. Normal The machine is in ready mode and experiencing no errors or warnings. • Available for Windows users.

  • Page 164

    Using Samsung Printer Status Order Supplies You can order replacement toner cartridge(s) from online. Troubleshooting You can directly open the troubleshooting section in the user’s guide. Close Close the window. 4. Useful management tools...

  • Page 165

    Opening Unified Driver Configurator Double-click the Unified Driver Configurator on the desktop. Printer Configuration You can also click the Startup Menu icon and select Samsung Unified Port Configuration Driver > Unified Driver Configurator. Click each button on the left to switch to the corresponding To use the on screen help, click Help.

  • Page 166

    Using the Linux Unified Driver Configurator Printers tab • Set as Default: Sets the current selected machine as a default machine. • Stop/Start: Stops/starts the machine. View the current system’s printer configuration by clicking on the machine icon • Test: Allows you to print a test page to ensure the machine is working button on the left side of the Unified Driver Configurator window.

  • Page 167

    Using the Linux Unified Driver Configurator Shows all of the machine classes. Switches to Ports configuration. Shows the status of the class and the number of machines in the class. Shows all of the available ports. Shows the port type, device connected to the port, and status. •...

  • Page 168

    5. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Paper feeding problems • Power and cable connecting problems • Printing problems • Printing quality problems • Operating system problems...

  • Page 169

    Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the maximum paper capacity of the tray . • Make sure that you are using the correct type of paper. • Remove paper from the tray and flex or fan the paper. •...

  • Page 170

    Power and cable connecting problems Click this link to open an animation about solving power problems. Condition Suggested solutions The machine is not receiving power, • Connect the machine to the electricity supply first and press the (Power/Wakeup) button on the control panel. or the connection cable between the computer and the machine is not •...

  • Page 171

    Printing problems Condition Possible cause Suggested solutions The machine does not The machine is not receiving power. Check the power cord connections. Check the power switch and the power source. print. The machine is not selected as the default Select your machine as your default machine in Windows. machine.

  • Page 172

    Printing problems Condition Possible cause Suggested solutions The machine does not The printer driver may be incorrectly installed. Uninstall and reinstall the machine’s driver. print. The machine is malfunctioning. Check the display message on the control panel to see if the machine is indicating a system error.

  • Page 173

    Printing problems Condition Possible cause Suggested solutions The machine prints, but The machine cable is loose or defective. Disconnect the machine cable and reconnect. Try a print job that you have already the text is wrong, printed successfully. If possible, attach the cable and the machine to another computer garbled, or incomplete.

  • Page 174

    Printing problems Condition Possible cause Suggested solutions Before printing, the Using damp paper can cause vapor during This is not a problem. Just keep printing. machine emits vapor near printing. the output tray. The machine does not Paper size and paper size setting do not match. Set the correct paper size in the Custom in Paper tab in Printing Preferences (see print special-sized paper, "Opening printing preferences"...

  • Page 175

    Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem. Condition Suggested Solutions Light or faded print •...

  • Page 176

    Printing quality problems Condition Suggested Solutions Toner specks • The paper may not meet specifications; for example, the paper may be too moist or rough. • The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 54). •...

  • Page 177

    Printing quality problems Condition Suggested Solutions Vertical lines If black vertical streaks appear on the page: • The surface (drum part) of the imaging unit inside the machine has probably been scratched. Remove the toner cartridge and install a new one (see "Replacing the imaging unit" on page 52). If white vertical streaks appear on the page: •...

  • Page 178

    Printing quality problems Condition Suggested Solutions Vertical repetitive defects If marks repeatedly appear on the printed side of the page at even intervals: • The imaging unit may be damaged. If you still have the same problem, remove the imaging unit and, install a new one (see "Replacing the imaging unit"...

  • Page 179

    Printing quality problems Condition Suggested Solutions Misformed characters • If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper. Page skew • Ensure that the paper is loaded properly. • Check the paper type and quality. •...

  • Page 180

    Printing quality problems Condition Suggested Solutions Wrinkles or creases • Ensure that the paper is loaded properly. • Check the paper type and quality. • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. Back of printouts are dirty •...

  • Page 181

    Printing quality problems Condition Suggested Solutions Loose toner • Clean the inside of the machine (see "Cleaning the machine" on page 54). • Check the paper type and quality. • Remove the imaging unit and then, install a new one (see "Replacing the imaging unit" on page 52). If the problem persists, the machine may require repair.

  • Page 182

    Printing quality problems Condition Suggested Solutions Curl If the printed paper is curled or paper does not feed into the machine: • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. •...

  • Page 183

    Operating system problems Common Windows problems Condition Suggested solutions “File in Use” message appears Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver. during installation. “General Protection Fault”, Close all other applications, reboot Windows and try printing again. “Exception OE”, “Spool 32”, or “Illegal Operation”...

  • Page 184

    Operating system problems Common Mac problems Condition Suggested solutions The machine does not print PDF files Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. correctly. Some parts of graphics, text, or illustrations are missing.

  • Page 185

    Operating system problems Common Linux problems Condition Suggested solutions The machine does not print. • Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab in Printers configuration window to look at the list of available machines. Make sure that your machine is displayed on the list. If not, open Add new printer wizard to set up your device.

  • Page 186

    Operating system problems Condition Suggested solutions Some color images come out in This is a known bug in Ghostscript (until GNU Ghostscript version 7.xx) when the base color space of the document is indexed RGB unexpected color. color space and it is converted through CIE color space. Because Postscript uses CIE color space for Color Matching System, you should upgrade Ghostscript on your system to at least GNU Ghostscript version 8.xx or later.

  • Page 187

    • Installing the driver locally • Installing the driver over the network • Installing the driver over the wireless network • Uninstalling the driver • Using Samsung Printer Experience • Accessing management tools • Installing accessories • Troubleshooting • The screen may appear somewhat different depending on the model or interface in use.

  • Page 188

    Understanding the screen Windows 8 provides both the new Start screen mode and the Desktop screen mode of the existing OS. Start Screen Desktop Screen Quick Guide for Windows 8 User...

  • Page 189

    System requirements Requirement (recommended) Operating Free HDD system Space ® ® ® 1 GB (2 GB) 16 GB Windows 8 Intel Pentium IV 1 GHz 32-bit or 64-bit processor or higher ® • Support for DirectX 9 graphics with 128 MB memory (to enable the Aero theme).

  • Page 190

    Installing the driver locally A locally connected machine is a machine directly attached to your computer • If you want to install Samsung’s printer management tools, you need to using the cable. install them using the supplied software CD (see "From the Desktop Screen"...

  • Page 191

    Installing the driver locally Insert the supplied software CD into your CD-ROM drive. If the installation window does not appear, from Charms, select Search > Apps and search for Run. Type in X:\Setup.exe, replacing “X” with the letter that represents your CD-ROM drive and click OK. If “Tap to choose what happens with this disc.”...

  • Page 192

    • Machine that do not support networking will not be able to use this feature (see "Rear view" on page 18). • If you want to install Samsung’s printer management tools, you need to install them using the supplied software CD (see "From the Desktop •...

  • Page 193

    Installing the driver over the network Make sure that the machine is connected to the network and powered Select Network connection on the Printer Connection Type screen. on. Also, your machine’s IP address should have been set (see "Setting IP If the Connect Device window appears, check that the machine is address"...

  • Page 194

    >find your product > Support or downloads. • If you want to install Samsung’s printer management tools, you need to install them using the supplied software CD (see "From the Desktop • You must set up for wireless network using the supplied software CD in Screen"...

  • Page 195

    Installing the driver over the wireless network Turn on your computer, access point, and machine. Select Configure the wireless network connection using USB cable on the Printer Connection Type screen. Then, click Next. Insert the supplied software CD into your CD-ROM drive. Follow the instructions in the installation window.

  • Page 196

    Follow the instructions in the window. • If you cannot find a Samsung Printer Software tile, unintstall from the desktop screen mode (see "From the Desktop Screen" on page 107). • If you want to uninstall Samsung’s printer management tools, from the Start screen, right-click the app >...

  • Page 197

    Using Samsung Printer Experience Samsung Printer Experience is a Samsung application that combines Samsung machine settings and machine management into one location. You The screenshot may differ depending on the model you are using. can set device settings, order supplies, open troubleshooting guides, visit Samsung’s web site, and check connected machine information.

  • Page 198

    Internet to use this feature. From the Charms, select Devices. Visit Samsung Links to Samsung printer website. You need to be Select your printer from the list connected to the Internet to use this feature. Select the printer settings, such as the number of copies and orientation.

  • Page 199

    Using Samsung Printer Experience Click the Print button to start the print job. Opening more settings The screen may appear somewhat different depending on the model or options. You can set up more printing parameters. Open the document you want to print.

  • Page 200

    Using Samsung Printer Experience Basic Security tab This option allows you to choose the basic printing settings such as copies, orientation, and document type. Some features may not be available depending on the model or options. If this tab is not shown or disabled, it means that this features are not Eco settings supported.

  • Page 201

    Place a single document face down on the document glass, or load the documents face up into the document feeder. Click the Samsung Printer Experience tile on the Start screen. Click Scan ( Set up the scanning parameters such as image type, document size, and resolution.

  • Page 202

    Accessing management tools Samsung provides a variety of management tools for Samsung printers. For more information on each tool, refer to "Useful management tools" on page 63. From the Charms, select Search > Apps. Find Samsung Printers. Under Samsung Printers, you can see installed management tools.

  • Page 203

    Installing accessories When you install optional devices, such as optional tray, memory, etc, this machine automatically detects and sets the optional devices. If you cannot use the optional devices you installed in this driver, you can set the optional devices in Device Settings to use.

  • Page 204

    Troubleshooting Problem Suggested Solutions Samsung Printer Samsung Printer Experience is not installed. Experience is not shown Download the app. from the Windows Store and when you click more install it. settings. Machine information is Check the Printer properties. Click the Ports tab.

  • Page 205

    Contact SAMSUNG worldwide If you have any comments or questions regarding Samsung products, contact Country/Region Customer Care Center Web Site the Samsung customer care center. BOSNIA 05 133 1999 www.samsung.com Country/Region Customer Care Center Web Site BOTSWANA 0800-726-000 www.samsung.com ALBANIA 42 27 5755 www.samsung.com...

  • Page 206

    800-SAMSUNG (800-726786) www.samsung.com 0180 5 SAMSUNG bzw. www.samsung.com CZECH REPUBLIC 0180 5 7267864* (*0,14 €/Min. Samsung Electronics Czech and Slovak, s.r.o., Oasis Florenc, GERMANY aus dem dt. Festnetz, aus dem Sokolovská 394/17, 180 00, Praha 8 Mobilfunk max. 0,42 €/Min.) DENMARK 70 70 19 70 www.samsung.com...

  • Page 207

    080 100 2255 www.samsung.com 800-22273 www.samsung.com JORDAN NAMIBIA 8197267864 www.samsung.com 065777444 0900-SAMSUNG (0900-7267864) www.samsung.com KAZAKHSTAN 8-10-800-500-55-500 (GSM:7799) www.samsung.com NETHERLANDS (€ 0,10/min) KENYA 0800 724 000 www.samsung.com NEW ZEALAND 0800 SAMSUNG (0800 726 786) www.samsung.com KOSOVO +381 0113216899 www.samsung.com Contact SAMSUNG worldwide...

  • Page 208

    Customer Care Center Web Site 00-1800-5077267 www.samsung.com/ 0 801-1 SAMSUNG (172-678) www.samsung.com POLAND latin_en (English) +48 22 607-93-33 NICARAGUA www.samsung.com/ PORTUGAL 808 20-SAMSUNG (808 20 7267) www.samsung.com latin (Spanish) PUERTO RICO 1-800-682-3180 www.samsung.com NIGERIA 0800-726-7864 www.samsung.com 08008 SAMSUNG (08008 726 www.samsung.com NORWAY 815 56480 www.samsung.com...

  • Page 209

    Contact SAMSUNG worldwide Country/Region Customer Care Center Web Site Country/Region Customer Care Center Web Site 0848-SAMSUNG (7267864, CHF www.samsung.com/ch UZBEKISTAN 8-10-800-500-55-500 www.samsung.com 0.08/min) (German) VENEZUELA 0-800-100-5303 www.samsung.com SWITZERLAND www.samsung.com/ VIETNAM 1 800 588 889 www.samsung.com ch_fr(French) ZAMBIA 211350370 www.samsung.com TADJIKISTAN 8-10-800-500-55-500 www.samsung.com...

  • Page 210

    Glossary The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as An Automatic Document Feeder (ADF) is a scanning unit that will automatically mentioned in this user’s guide. feed an original sheet of paper so that the machine can scan some amount of the paper at once.

  • Page 211

    Glossary BOOTP Coverage Bootstrap Protocol. A network protocol used by a network client to obtain its IP It is the printing term used for a toner usage measurement on printing. For address automatically. This is usually done in the bootstrap process of example, 5% coverage means that an A4 sided paper has about 5% image or text computers or operating systems running on them.

  • Page 212

    Glossary DHCP A Dynamic Host Configuration Protocol (DHCP) is a client-server networking Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and protocol. A DHCP server provides configuration parameters specific to the DHCP printing. Generally, higher DPI results in a higher resolution, more visible detail client host requesting, generally, information required by the client host to in the image, and a larger file size.

  • Page 213

    Glossary EtherTalk Error Correction Mode (ECM) is an optional transmission mode built into Class 1 A suite of protocols developed by Apple Computer for computer networking. It fax machines or fax modems. It automatically detects and corrects errors in the was included in the original Mac (1984) and is now deprecated by Apple in favor fax transmission process that are sometimes caused by telephone line noise.

  • Page 214

    Glossary Gateway IEEE A connection between computer networks, or between a computer network The Institute of Electrical and Electronics Engineers (IEEE) is an international and a telephone line. It is very popular, as it is a computer or a network that non-profit, professional organization for the advancement of technology allows access to another computer or network.

  • Page 215

    Glossary ITU-T The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM The International Telecommunication Union is an international organization rate indicates the number of single-sided sheets a printer can complete within established to standardize and regulate international radio and one minute.

  • Page 216

    Glossary LDAP The Lightweight Directory Access Protocol (LDAP) is a networking protocol for Modified Huffman (MH) is a compression method for decreasing the amount of querying and modifying directory services running over TCP/IP. data that needs to be transmitted between the fax machines to transfer the image recommended by ITU-T T.4.

  • Page 217

    Glossary NetWare A network operating system developed by Novell, Inc. It initially used Open Systems Interconnection (OSI) is a model developed by the International cooperative multitasking to run various services on a PC, and the network Organization for Standardization (ISO) for communications. OSI offers a protocols were based on the archetypal Xerox XNS stack.

  • Page 218

    Glossary PostScript Protocol PostScript (PS) is a page description language and programming language used A convention or standard that controls or enables the connection, primarily in the electronic and desktop publishing areas. - that is run in an communication, and data transfer between two computing endpoints. interpreter to generate an image.

  • Page 219

    Glossary TCP/IP Server Message Block (SMB) is a network protocol mainly applied to share files, The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of printers, serial ports, and miscellaneous communications between nodes on a communications protocols that implement the protocol stack on which the network.

  • Page 220

    Glossary TWAIN Watermark An industry standard for scanners and software. By using a TWAIN-compliant A watermark is a recognizable image or pattern in paper that appears lighter scanner with a TWAIN-compliant program, a scan can be initiated from within when viewed by transmitted light. Watermarks were first introduced in Bologna, the program.

  • Page 221

    Glossary WPA-PSK WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or home users. A shared key, or password, is configured in the wireless access point (WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more advanced security.

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    Index google cloud printing special media local accessing driver installation management tools installation driver reinstalling accessories cleaning inside common Mac problems outside clearing paper driver installation for network connected 14 cleaning a machine tips for avoiding paper jams driver installation for USB cable connected control panel convention driver reinstallation for USB cable connected...

  • Page 223

    Linux print symbols samsung printer experience multiple pages on one sheet of paper service contact numbers placing a machine SetIP program printing a document adjusting the altitude Windows special print features...

  • Page 224

    USB cable estimated life edit handling instructions Windows disconnectiong non-Samsung and refilled common Windows problems PBC mode redistributing toner driver installation for network connected 12 WPS (the machine does not have a display replacing the cartridge driver installation for USB cable connected...

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