Samsung ProXpress C3010 Series Service Manual page 116

4. Alignment and Troubleshooting
► Error Code
S6–3113
► Error message
Error: #S6-3113 Call for service
► Symptom
Network PHY chip is defective.
► Troubleshooting method
1) Turn the machine off then on.
2) If the problem persists, replace the main board.
► Error Code
S6–3123
► Error message
Network Problem: IP Conflict
► Symptom
IP address conflicts with that of other system. / There is no response when checking the ping test.
► Troubleshooting method
Change the machine's IP address.
• Set-up the IP address in this order, Network -> TCP/IP (IPv4) -> STATIC.
• In case of DHCP or Bootp, reboot the machine to receive a new IP address.
► Error Code
S6–3128
► Error message
802.1x Network Error
► Symptom
The confirmation was requested for wired port, the server has rejected. / The confirmation protocol is not the same or
user information (ID/Password) is wrong.
► Troubleshooting method
Check the setting-up for 802.1x confirmation server.
• Re-enter the server information and confirmation protocol.
• Re-enter the user information.
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