Viking 15" W Use & Installation Instructions Manual page 17

15” w. undercounter/freestanding ice machine
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PROBLEM
Ice cubes are too small
(less than 1/2" thick)
Ice cubes are too big
(greater than 3/4" thick)
Hollow ice slab
Unit continues to run
and produce ice.
Ice cubes are sticking
together.
TROUBLESHOOTING GUIDE
POSSIBLE CAUSE
Low ice consumption
Not enough water in reservoir.
Distributor tube is restricted.
Build-up of deposits on evaporator
plate.
Leaking drain valve
Inadequate drain system.
Room temperature is too warm.
Ice slab not releasing.
Condenser fan air flow is restricted.
Room temperature is too warm.
Distributor tube is restricted.
Build-up of deposits on evaporator
plate.
Low water level in reservoir.
Ice bin is not full.
Ice bin is full.
Room temperature is too warm.
Ice machine is not level.
Ice consumption is low.
Room temperature is too warm
CORRECTION
Ice is slowly melting in the ice bin and will
affect the size of the ice cube. This is normal
operation. When the ice bin needs to be
replenished, cubes will return to regular size.
Make sure that the reservoir drain plug is installed
properly. Check the water line to the unit to make
sure there are no restrictions or kinks in the line.
Check all filters to make sure they are not restricted
or plugged.
See "Cleaning the Ice Machine System" section for
cleaning the unit for proper operation.
See "Cleaning the Ice Machine System"
section for cleaning the unit for proper operation.
See "Cleaning the Ice Machine System" section for
cleaning the unit. Cleaning the unit will also
dissolve and flush out foreign material in the drain
valve.
Restriction in drain lines will cause ice in the bin to
melt to a thinner cube. If using a gravity drain,
make certain there are no kinks or restrictions in the
drain lines. If using a drain pump, check the inlet
screen, discharge line, and vent line for any build-up
or restrictions
Move to an area where temperature is below 90
See "Cleaning the Ice Machine System"
section for cleaning the unit for proper operation.
Make certain the grill in the front of the unit is free
and open for proper air circulation. Check and
clean the condenser coil by removing the grill in the
front of the unit. Clean the condenser with a
vacuum and brush attachment.
Move to area where temperature is below 90
See "Cleaning the Ice Machine System" section for
cleaning the unit for proper operation.
See "Cleaning the Ice Machine System"
section for cleaning the unit for proper operation
and cube size.
Make sure that the reservoir drain plug is installed
properly. Check the water line to the unit to make
sure there are no restrictions or kinks in the line.
Check all filters to make sure they are not restricted
or plugged.
The unit will automatically shut down when
ice reaches the sensing tube.
The unit will automatically shut down when ice
reaches the sensing tube and has completed the
harvest of the ice slab.
Move to an area where room temperature is below
90
o
F.
Use a level to check the unit from side to side and
front to rear.
Use the ice in the bin frequently. Ice will stick
together if left in insulated bin over long periods of
time.
Move the unit to an area where temperature is
below 90
o
F.
17
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o
F.
.
o
F

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