Questions - Tesla GEN 2 MOBILE CONNECTOR Owner's Manual

Green Lights
Off
Off
Off
All on
All on
Off

Questions?

JP_chargeteam@tesla.com
0120-975-214
Troubleshooting
Red Light
6 flashes Pilot fault. The pilot level is
incorrect.
7 flashes Software error or mismatch.
On Self check failed.
1 flash Thermal fault.
5 flashes Adapter fault. Charging
current is limited to 8A.
Off Power lost.
What it means
Troubleshooting
What to do
Unplug the Mobile Connector
from the vehicle and then plug
it back in. Try a different
outlet. If the error persists,
contact your closest Service
Center (https://
www.tesla.com/findus).
Update the vehicle's software,
if available. If an update is not
available, contact your closest
Service Center (https://
www.tesla.com/findus).
Unplug the Mobile Connector
from the vehicle then plug it
back in. If the error persists,
unplug the Mobile Connector
from both the vehicle and the
power outlet, then plug it back
in.
Consider charging in a cooler
area, such as indoors or in the
shade. If the error persists,
contact your closest Service
Center (https://
www.tesla.com/findus).
Unplug the Mobile Connector
from the vehicle. Plug the
Mobile Connector back into
the vehicle. If the error
persists, unplug the Mobile
Connector from both the
vehicle and the power outlet,
then plug it back in.
Unplug the Mobile Connector
and check that the power
outlet has power.
13