Troubleshooting; Gen 2 Mobile Connector Status Lights - Tesla GEN 2 MOBILE CONNECTOR Owner's Manual

Gen 2 Mobile Connector Status Lights

Under normal conditions, when charging is in progress, the Tesla logo lights illuminate
sequentially, and the red light is off. Identify problems by paying attention to these lights.
In some cases, you may need to reset the device by unplugging the Mobile Connector from the
vehicle or from the power outlet.
Green Lights
All on for 1
second
All on
Streaming
Streaming
Streaming

Troubleshooting

Red Light
Off Start-up sequence.
Off Power on. Mobile Connector is
powered and standing by, but
not charging.
Off Charging is in progress.
1 flash Charging current is reduced
due to high temperature
detected in the vehicle
connector.
2 flashes Charging current is reduced
due to high temperature
detected in the input plug that
connects to the Mobile
Connector controller.
What it means
Troubleshooting
What to do
Nothing. The Mobile
Connector is starting up.
Make sure the Mobile
Connector is plugged into the
vehicle.
Nothing. The Mobile
Connector is successfully
charging.
Unplug the Mobile Connector
from the vehicle, and then
plug it back in. Consider
charging in a cooler area, such
as indoors or in the shade. If
the error persists, contact your
closest Service Center
(https://www.tesla.com/
findus).
Unplug the Mobile Connector
from both the vehicle and the
wall. Ensure that the adapter is
fully inserted, plug the Mobile
Connector into the wall, and
then plug it into the vehicle. If
the error persists, contact your
closest Service Center
(https://www.tesla.com/
findus).
11