Tesla GEN 2 MOBILE CONNECTOR Owner's Manual page 14

Troubleshooting
Green Lights Red Light
Streaming 3 flashes
Streaming 4 flashes
Streaming 5 flashes
Off 1 flash
Off 2 flashes
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Off 5 flashes
12
What it means
Charging current is reduced
due to high temperature
detected in the Mobile
Connector controller.
Charging current is reduced
due to high temperature
detected in the wall plug.
Charging current is reduced
due to a detected fault in the
adapter.
Ground fault. Electrical current
is leaking through a potentially
unsafe path.
Ground loss. The Mobile
Connector detects a loss of
ground.
Relay/contactor fault.
Over- or under-voltage
protection.
Adapter fault.
What to do
Unplug the Mobile Connector
from the vehicle, and then
plug it back in. Consider
charging in a cooler area, such
as indoors or in the shade. If
the error persists, contact your
closest Service Center
(https://www.tesla.com/
findus).
Make sure the power outlet is
suitable for charging and that
the plug is seated correctly.
Consider connecting to a
different outlet. If uncertain,
ask your electrician.
Make sure the Mobile
Connector's adapter is
attached properly.
Unplug the Mobile Connector
from the vehicle and then plug
it back in. Try a different
outlet. If the error persists,
contact your closest Service
Center (https://
www.tesla.com/findus).
Make sure the power outlet is
properly grounded. Consider
connecting to a different
outlet. If uncertain, ask your
electrician.
Unplug the Mobile Connector
from the vehicle and then plug
it back in. Try a different
outlet. If the error persists,
contact your closest Service
Center (https://
www.tesla.com/findus).
Make sure the power outlet is
suitable for charging and that
the plug is seated correctly.
Consider connecting to a
different outlet. If uncertain,
ask your electrician.
Make sure the Mobile
Connector's adapter is
attached properly.