Salus HTRP-RF(50) Full User Manual page 71

ERROR DISPLAY
CODE DESCRIPTION
Err
TRV head has lost connection with
21.
CO10RF coordinator/UGE600 internet
XX-21
gateway.
Err
22.
Low battery level in the TRV head.
XX-22
23. Err
TRV head's pairing error or head is
incompatible with the system.
XX-23
Err
Thermostat was rejected by the
XX-24
24.
wiring centre.
Err
Thermostat has lost connection with
XX-25
25.
the nearest 230V powered device.
Err
Wiring centre has lost connection
with thermostat of the given zone:
XX-26
e.g. 26 = with zone 9; 27 = with
26-29.
XX-29 zone 10; 28 = with zone 11, 29 =
with zone 12. Error is displayed on all
thermostats.
Err
TRV head has a problem with the
30.
internal gear mechanism.
XX-30
Err
Adaptation error of the TRV head
XX-31
31.
assembled on the radiator valve
insert.
Err
32.
Thermostat's battery level is low.
XX-32
Err
The RX10RF receiver has lost
XX-33
33.
connection with thermostat.
ERROR DESCRIPTION
• Check TRV head batteries (replace if necessary).
• Check if the coordinator/ internet gateway is connected to the power
supply.
• Force identification process from the coordinator/gateway side and
check if devices are within the network.
• Send the heating signal from thermostat.
• Replace TRV head batteries.
• Remove TRV head from the system and repeat pairing procedure with
thermostat.
• Perform the thermostat's pairing procedure again.
• Check the power supply of the nearest 230V device. If there is problem
with RF signal range, install the ZigBee Network Repeater and pair
thermostat with the receiver again (wiring centre, TRV head etc.)
• Check the thermostat's power supply.
• Send the heating signal from thermostat.
• If necessary, reinstall the thermostat.
• Reinstall the TRV head or replace it. If necessary, contact with the
SALUS Technical Department.
• Check assembly of the TRV head on radiator valve insert and reinstall
the TRV head.
• Check the compatibility of the TRV head and radiator valve insert;
replace the valve insert if necessary.
• Replace thermostat batteries.
• Force identification process from the coordinator/gateway side and
check if devices are within the network.
• Send the heating signal from thermostat side and check if RX10RF
receiver is turning ON.
• If the top LED diode is flashing, perform the pairing procedure
according to the RX10RF manual instruction.
• Pair thermostat with the RX10RF receiver again according to the ther-
mostat's manual instruction.
TROUBLESHOOTING
71