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Shutdown and restart the computer. After the computer restarts, unplug the
power cord from the Gateway and plug it back in. When the lights glow solid
green, try accessing the Internet.
Time out error occurs when entering a URL or IP Address
Verify all the computers are working properly.
Ensure the IP settings are correct.
Ensure the Gateway is on and connected properly.
Verify the Gateway's settings are the same as the computer by clicking Status
in the "Main Menu" screen.
Check the cable/DSL modem by attempting to connect to the Internet.
9.2 Frequently Asked Questions
This section includes a list of questions and answers concerning the Gateway.
9.2a General
I have run out of Ethernet ports on my Gateway. How do I add more computers?
Plugging in an Ethernet hub or switch expands the number of ports on the
Gateway. Run a standard Ethernet cable from the "Uplink" port of the new hub
or switch to an Ethernet port on the Gateway.
Which protocols does the Gateway support?
The internal LAN connections support multiple protocols (e.g. TCP/IP, NetBEUI,
IPX/SPX, and AppleTalk). The External WAN connection supports only TCP/IP.
Wireless DSL Gateway User Manual
97
10/16/08
© 2008 Verizon. All Rights Reserved.
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