Verizon GT704WGB User Manual
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Verizon GT704WGB User Manual

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  • Page 1 Wireless DSL Gateway GT704WGB User Manual...

  • Page 2: Table Of Contents

    Contents Wireless DSL Gateway User Manual Introduction Introduction System Requirements Features Important Safety Instructions Getting to Know the Gateway Performing a Quick Setup Introduction Accessing Quick Setup Screens Changing the Password Viewing the Gateway’s Status 3.0 Introduction 3.1 Broadband Connection Status 3.2 Network Status Configuring Wireless Settings 4.0 Introduction...

  • Page 3: Table Of Contents

    Contents Wireless DSL Gateway User Manual (con’t) Configuring Advanced Settings 5.0 Introduction 5.1 Accessing Advanced Settings 5.2 DSL Settings 5.3 DHCP Settings 5.4 LAN IP Address 5.5 WAN IP Address 5.6 QoS Settings 5.7 Remote Management 5.8 Dynamic Routing 5.9 Static Routing 5.10 UPnP (Universal Plug and Play) 5.11 USB Port Detection 5.12 Time Zone...

  • Page 4: Table Of Contents

    Contents Wireless DSL Gateway User Manual (con’t) Configuring Utilities 8.0 Introduction 8.1 Accessing Utilities 8.2 Restore Default Settings 8.3 Upgrade Firmware 8.4 Multiple PVC 8.5 Web Activity Log 8.6 System Log 8.7 OAM Ping Test 8.8 Ping Test 8.9 Reboot Troubleshooting 9.0 Introduction 9.1 Troubleshooting...

  • Page 5: Introduction

    Contents Wireless DSL Gateway User Manual (con’t) Computer Security C.0 Introduction C.1 Overview C.2 Comparing DSL Service with a Dial-Up Modem C.3 Gateway Security C.4 Computer Security C.5 Electronic Security Specifications D.0 Introduction D.1 General D.2 Wireless Operating Range D.3 LED Indicators D.4 Environmental Glossary Introduction...

  • Page 6: System Requirements

    Introduction Introduction System Requirements Features Important Safety Instructions Getting to Know the Gateway © 2008 Verizon. All Rights Reserved.
  • Page 7 If you want to take your computing to the next level, the Wireless DSL Gateway is sure to be one of the keys to your success. © 2008 Verizon. All Rights Reserved.

  • Page 8: System Requirements

    12 Mbps USB data rate (full speed) support Bridged Ethernet over ATM, PPP over ATM, PPP over Ethernet Precise ATM traffic shaping IP packet routing and transparent bridge Wireless DSL Gateway User Manual Mbps Ethernet connection, or 10/100 10/16/08 © 2008 Verizon. All Rights Reserved.

  • Page 9: Important Safety Instructions

    Do not use the telephone to report a gas leak in the vicinity of the leak; Use only the power cord and batteries indicated in this manual; Do not dispose of batteries in fire, as they may explode – check with local codes for possible special disposal instructions. © 2008 Verizon. All Rights Reserved.

  • Page 10: Getting To Know The Gateway

    Power cord is plugged in, the Gateway has suffered a critical error and technical support should be contacted. DSL Light The DSL light illuminates when the Gateway is connected to a DSL line. © 2008 Verizon. All Rights Reserved.
  • Page 11 The Wireless light illuminates when the Gateway is connected wirelessly (if the Gateway’s Wireless feature is turned on). WPS Button The WPS button activates WPS (WiFi Protected Setup) on the Gateway. See chapter 4, “Configuring Wireless Settings,” for more information about WPS. © 2008 Verizon. All Rights Reserved.
  • Page 12 To reset the Gateway, depress and hold the Reset switch for approximately ten seconds. The reset process will start after releasing the switch. USB Port The USB port is used to connect a computer to the Gateway via USB cable. © 2008 Verizon. All Rights Reserved.
  • Page 13 Warning: Do not unplug the Power cord from the Gateway during the reset process. Doing so may result in permanent damage to the Gateway. Power Switch The Power switch is used to power the Gateway on and off. © 2008 Verizon. All Rights Reserved.

  • Page 14: Accessing Quick Setup Screens

    Performing a Quick Setup Introduction Accessing Quick Setup Screens Changing the Password © 2008 Verizon. All Rights Reserved.
  • Page 15 This chapter is a guide through a quick set up of the Gateway, including how to connect the Gateway to the ISP and changing the Gateway’s password. © 2008 Verizon. All Rights Reserved.

  • Page 16: Accessing Quick Setup Screens

    To access the Quick Setup screens: Open a Web browser. In the “Address” text box, type: http://192.168.1.1 then press Enter on the keyboard. The “Home” screen appears. Click Wireless DSL Gateway User Manual Quick Setup. 10/16/08 © 2008 Verizon. All Rights Reserved.
  • Page 17 Note: The default user name is “admin.” The default password is “password.” Follow the instructions in the “Welcome to the Quick Setup” screen, then click Next. At the top of the next window, select © 2008 Verizon. All Rights Reserved. PPPoE or DHCP.
  • Page 18 DNS addresses in the appropriate text boxes. If unsure what to enter in this section, contact the ISP. Apply at the bottom of the screen. Click Wireless DSL Gateway User Manual 10/16/08 © 2008 Verizon. All Rights Reserved.

  • Page 19: Changing The Password

    2.2 Changing the Password To create or change the password allowing access to the Gateway’s Web Configuration screens, follow these instructions: From the “Home” screen, select The “Security” screen appears. Select © 2008 Verizon. All Rights Reserved. Security. Admin User Name and Password.
  • Page 20 Once the Gateway has rebooted, the new user name and password are active. To access the Gateway’s Web Configuration screens, the new user name and password must be entered. Wireless DSL Gateway User Manual 10/16/08 © 2008 Verizon. All Rights Reserved.

  • Page 21: Broadband Connection Status

    Viewing the Gateway’s Status © 2008 Verizon. All Rights Reserved. Introduction Broadband Connection Status Network Status...
  • Page 22 After configuring the Gateway, the Gateway’s connection and network status can be viewed. The Internet connection status is viewed in the “Broadband Connection Status” screen, while the network status is viewed in the “My Network” screen. © 2008 Verizon. All Rights Reserved.

  • Page 23: Broadband Connection Status

    Connect or Disconnect) can be changed from the Broadband Connection Status screen. 3.1a General Statistics The top section of the Broadband Connection Status screen displays general statistics regarding the Gateway, including model number, firmware version, IP address, and gateway IP address. © 2008 Verizon. All Rights Reserved.
  • Page 24 Wireless DSL Gateway User Manual 10/16/08 3.1b PPP Status The middle section of the Broadband Connection Status screen displays the status of the Gateway’s PPP connection, including user name, authentication failures, and packets sent and received. © 2008 Verizon. All Rights Reserved.
  • Page 25 In the menu on the left side of the Broadband Connection Status screen, there are two other options available to view: NAT Table and Routing Table. Click to generate the option of choice. © 2008 Verizon. All Rights Reserved.
  • Page 26 NAT (Network Address Translation) the Gateway supports between the networked computers and the Internet. Routing Table Selecting Routing Table generates the “Routing Table” screen. This screen displays the an overview of the Gateway’s network routes. © 2008 Verizon. All Rights Reserved.

  • Page 27: Network Status

    From this screen, various settings can be accessed, including Website blocking, Schedule Rules, and Enable Application. To view the network status of a particular device, click View Device Details for the device. An overview of the device’s network status appears. © 2008 Verizon. All Rights Reserved.

  • Page 28: Basic Wireless Setup

    Configuring Wireless Settings Introduction Accessing Wireless Setup Basic Wireless Setup Wireless Advanced Settings Wireless Status WPS (WiFi Protected Setup) © 2008 Verizon. All Rights Reserved.
  • Page 29 This chapter explains how to set up the Gateway’s wireless network capabilities, including creating a wireless network, enabling wireless security, and viewing the Gateway’s wireless connection status. © 2008 Verizon. All Rights Reserved.

  • Page 30: Accessing Wireless Setup

    To access the Gateway’s Wireless Settings: Open a Web browser. In the “Address” text box, type: http://192.168.1.1 then press Enter on the keyboard. The “Home” screen appears. Click Wireless DSL Gateway User Manual Wireless Setup. 10/16/08 © 2008 Verizon. All Rights Reserved.
  • Page 31 4.1 Accessing Wireless Setup A login window appears. Enter the user name and password in the appropriate text boxes, then click OK. Note: The default user name is “admin.” The default password is “password.” © 2008 Verizon. All Rights Reserved.
  • Page 32 Wireless DSL Gateway User Manual 10/16/08 The “Wireless Basic Settings” screen appears. To modify a specific configuration, click on its name in the menu bar on the left, or from the list in the middle of the screen. © 2008 Verizon. All Rights Reserved.
  • Page 33 Write down the Gateway’s wireless settings. To connect other devices to the wireless network, the devices’ wireless settings must match the Gateway’s wireless settings exactly. Check the “Current Wireless Status” box (available in any wireless setting screen) to view the Gateway’s wireless status and settings. © 2008 Verizon. All Rights Reserved.

  • Page 34: Wireless Advanced Settings

    4.3a Wireless Security The first section of the Wireless Advanced Settings screen involves wireless security (securing wireless traffic as it transmits through the air). The Gateway offers three types of wireless security: WEP, WEP+802.1x, and WPA. © 2008 Verizon. All Rights Reserved.
  • Page 35 13 hexadecimal digit pairs in the Key text box. After activating 128-bit WEP, a computer with wireless capability can join the network only if this key is entered in the computer’s wireless encryption scheme. © 2008 Verizon. All Rights Reserved.
  • Page 36 RADIUS server and the Gateway) in the “Secret” text box. The “Port” and “Group Key Interval” values should remain the same. When finished with this screen, click Apply to save all changes. To return to the Wireless Advanced Settings screen, click Back. © 2008 Verizon. All Rights Reserved.
  • Page 37 See “WEP+802.1x” on the previous page for more information. When finished with this screen, click Apply to save all changes. To return to the Wireless Advanced Settings screen, click Back. © 2008 Verizon. All Rights Reserved.
  • Page 38 ESSID of “Any,” select Disable in the ESSID Broadcast screen. To broadcast the wireless network’s ESSID, select Enable. When finished with this screen, click Apply to save all changes. To return to the Wireless Advanced Settings screen, click Back. © 2008 Verizon. All Rights Reserved.
  • Page 39 To do this, follow the instruction on-screen. When finished with this screen, click Apply to save all changes. To return to the Wireless Advanced Settings screen, click Back. © 2008 Verizon. All Rights Reserved.
  • Page 40 We recommend using the “Mixed” mode (the default option), which enables both 802.11b and 802.11g wireless clients to join the network. When finished with this screen, click Apply to save all changes. © 2008 Verizon. All Rights Reserved.
  • Page 41 To view the Gateway’s wireless status and settings, select Wireless Status from the menu on the left side of the “Wireless Basic Settings” screen. The “Wireless Status” screen appears, which displays all of the settings of the Gateway’s wireless network settings. © 2008 Verizon. All Rights Reserved.
  • Page 42 To activate WPS on the Router: From the Router’s Home screen, click the menu on the left side. The “WiFi Protected Setup” screen appears. Wireless DSL Gateway User Manual Wireless Setup, then select WPS from 10/16/08 © 2008 Verizon. All Rights Reserved.
  • Page 43 Router’s WPS PIN number in the client’s wireless network setup GUI. The Router’s WPS AP PIN number is displayed in the WiFi Protected Setup screen. If no PIN appears, click Generate PIN to create one. © 2008 Verizon. All Rights Reserved.

  • Page 44: Accessing Advanced Settings

    DSL Settings DHCP Settings LAN IP Address WAN IP Address QoS Settings Remote Management Dynamic Routing Static Routing 5.10 UPnP (Universal Plug and Play 5.11 USB Port Detection 5.12 Time Zone 5.13 Remote Syslog Capture © 2008 Verizon. All Rights Reserved.
  • Page 45 This chapter explains how to configure the Gateway’s advanced settings, including remote management, DHCP settings, and Quality of Service (QoS). © 2008 Verizon. All Rights Reserved.

  • Page 46: Accessing Advanced Settings

    To access the Gateway’s Advanced Settings: Open a Web browser. In the “Address” text box, type: http://192.168.1.1 then press Enter on the keyboard. The “Home” screen appears. Click Wireless DSL Gateway User Manual Advanced Setup. 10/16/08 © 2008 Verizon. All Rights Reserved.
  • Page 47 5.1 Accessing Advanced Settings A login window appears. Enter the user name and password in the appropriate text boxes, then click OK. Note: The default user name is “admin.” The default password is “password.” © 2008 Verizon. All Rights Reserved.
  • Page 48 Wireless DSL Gateway User Manual 10/16/08 The “Advanced Setup” screen appears. To modify a specific configuration, click on its name in the menu bar on the left, or from the list in the middle of the screen. © 2008 Verizon. All Rights Reserved.

  • Page 49: Dsl Settings

    Protocol) server that automatically assigns a different IP address to each computer on the network, eliminating IP address conflicts. The factory default setting is On. To disable the DHCP Server, select Off, then click Apply. © 2008 Verizon. All Rights Reserved.
  • Page 50 10.33.222.2, and the ending IP address to 10.33.222.254. Subnet Mask Enter the IP address of the DHCP server’s subnet mask here. Lease Time This value represents the amount of time (in seconds) the DHCP server holds onto a specific IP address. © 2008 Verizon. All Rights Reserved.

  • Page 51: Lan Ip Address

    If not, leave the text box intact. DNS (Dynamic or Static) This is the type of DNS server provided by Verizon. If Verizon provided DNS server information, select the type here. If not, leave as is.

  • Page 52: Wan Ip Address

    When finished in this screen, click Apply to activate any changes made. 5.5 WAN IP Address Selecting WAN IP Address in the “Advanced Setup” screen causes a warning screen to appear. Read the on-screen warning, then click Yes to continue. © 2008 Verizon. All Rights Reserved.
  • Page 53 Other types of broadband Internet connections (such as fixed point wireless) may use either DHCP or static IP address. If unsure which connection is present, check with Verizon before continuing. Select “DHCP” or “PPPoE,” depending on the type of connection the ISP uses.
  • Page 54 It is recommended to leave this value set at the default (1492). When finished in this screen, click Apply to activate any changes made. Wireless DSL Gateway User Manual 10/16/08 © 2008 Verizon. All Rights Reserved.

  • Page 55: Qos Settings

    (such as VoIP traffic) over other types of traffic (such as standard data). Both upstream (data coming into the network) and downstream (data going out of the network) traffic can be prioritzed using QoS. © 2008 Verizon. All Rights Reserved.
  • Page 56 Identify the destination device here, using the device’s IP address, then enter appropriate value in text box. Enter the netmask address, if applicable. A priority port range can also be defined, using the “Port Range” text boxes. © 2008 Verizon. All Rights Reserved.
  • Page 57 The “QoS Downstream Settings” screen is identical to the “QoS Upstream Settings” screen, with the exception of the “High Priority Bandwidth” option. Use this screen to configure QoS for data going out of the network. © 2008 Verizon. All Rights Reserved.
  • Page 58 Selecting QoS Status from the “Advanced Setup” screen causes the “IP QoS Status” screen to appear. This screen displays the status of QoS upstream and downstream traffic, and differentiates both streams into high priority and normal priority traffic. © 2008 Verizon. All Rights Reserved.
  • Page 59 Web browser and enter the Gateway’s WAN IP address in the address text box. The Gateway’s Home screen (or a password prompt, if a password has been set) appears in the browser window. © 2008 Verizon. All Rights Reserved.
  • Page 60 Telnet session will automatically terminate at that time. If no automatic termination is needed, select “No idle disconnect timeout.” When finished in this screen, click Apply to activate any changes made. © 2008 Verizon. All Rights Reserved.

  • Page 61: Dynamic Routing

    Add. The address will appear in the “Static Routing Table.” To remove an address, highlight it by clicking on it in the Static Routing Table, then click Remove. When finished in this screen, click Apply to activate any changes made. © 2008 Verizon. All Rights Reserved.

  • Page 62: Usb Port Detection

    Gateway first. If this option is turned on when both an Ethernet and a USB cable are plugged into the Gateway, the USB port will be disabled. When finished in this screen, click Apply to activate any changes made. © 2008 Verizon. All Rights Reserved.

  • Page 63: Time Zone

    “Remote Syslog Capture” screen. In this screen, the user can configure the Gateway to allow a remote computer to access the Gateway’s system activity logs. When finished in this screen, click Apply to activate any changes made. © 2008 Verizon. All Rights Reserved.

  • Page 64: Accessing Wired Security Settings

    Configuring Security Settings Introduction Accessing Wired Security Settings Firewall Applications Rule Management DMZ Hosting NAT (Network Address Translation) Port Mapping © 2008 Verizon. All Rights Reserved.
  • Page 65 This chapter explains how to configure the Gateway’s wired security capabilities, including firewall settings, DMZ hosting, and network address translation. © 2008 Verizon. All Rights Reserved.

  • Page 66: Accessing Wired Security Settings

    To access the Gateway’s Wired Security Settings: Open a Web browser. In the “Address” text box, type: http://192.168.1.1 then press Enter on the keyboard. The “Home” screen appears. Click Wireless DSL Gateway User Manual Security. 10/16/08 © 2008 Verizon. All Rights Reserved.
  • Page 67 The “Security” screen appears. To modify a specific configuration, click on its name in the menu bar on the left, or from the list in the middle of the screen. For information about “Admin User Name and Password,” see “Changing the Password” in chapter 2. © 2008 Verizon. All Rights Reserved.
  • Page 68 (HTTP, DNS, FTP, IMAPv3, SMTP, POP3, NNTP, IPSEC IKE, IPSEC ESP, HTTPS, and IMAP) are the only ones allowed to pass through the firewall. All other services will be blocked. None of these settings can be changed from here. © 2008 Verizon. All Rights Reserved.
  • Page 69 IKE, IPSEC ESP, HTTPS, and IMAP) are the only ones allowed to pass through the firewall. All other services will be blocked. These settings can be modified to customize the firewall settings. When finished with this screen, click Apply to save the changes. © 2008 Verizon. All Rights Reserved.
  • Page 70 If Off is selected in the “Firewall Security Level” screen, firewall filtering is based solely on the basic NAT firewall. Note: See Appendix F, “Service Acronyms,” for a description of the services listed in the Firewall Security Level screens. © 2008 Verizon. All Rights Reserved.
  • Page 71 To remove an item from the Applied Rules list, highlight it, then click Remove. To view an item’s rules (forwarded ports, etc.), highlight it, then click View Rule. When finished with this screen, click Apply to save the changes. © 2008 Verizon. All Rights Reserved.

  • Page 72: Rule Management

    Selecting DMZ Hosting in the “Security” screen generates the “DMZ Hosting” screen. To use DMZ hosting, select the computer on the network to be used as a DMZ host in the “DMZ Host PC Name” drop-down menu, then click On. © 2008 Verizon. All Rights Reserved.
  • Page 73 Gateway to be accessed by outside parties, and can cause the loss of Internet connectivity. Do not turn NAT off unless instructed to do so by Verizon. When finished with this screen, click Apply to save the changes. © 2008 Verizon. All Rights Reserved.

  • Page 74: Port Mapping

    TR-069 protocol. This log is for information only, and should be consulted only if requested by the service provider or support technicians. No changes to the Gateway can be made from this screen. © 2008 Verizon. All Rights Reserved.

  • Page 75: Services Blocking

    Configuring Parental Controls © 2008 Verizon. All Rights Reserved. Introduction Accessing Parental Controls Services Blocking Website Blocking Schedule Rules...
  • Page 76 This chapter explains how to configure the parental control capabilities of the Gateway, including services blocking, Web site blocking, and schedule rules. © 2008 Verizon. All Rights Reserved.
  • Page 77 4.1 Accessing Parental Controls To access the Gateway’s Parental Controls: Open a Web browser. In the “Address” text box, type: http://192.168.1.1 then press Enter on the keyboard. The “Home” screen appears. Click © 2008 Verizon. All Rights Reserved. Parental Control.
  • Page 78 The “Parental Control” screen appears. To modify a specific setting, click on its name in the menu bar on the left, or from the list in the middle of the screen. Wireless DSL Gateway User Manual 10/16/08 © 2008 Verizon. All Rights Reserved.

  • Page 79: Services Blocking

    Select the computer’s network name from the “PC Name” drop-down menu. Select the Internet service(s) to be blocked by clicking in the appropriate check box. Apply to block the selected service from the selected computer. Click © 2008 Verizon. All Rights Reserved.

  • Page 80: Website Blocking

    To block the Web site from another computer on the network, repeat the process. To remove a blocked Web site, click on it in the “Blocked Website List,” then click Remove. When finished, click Apply. © 2008 Verizon. All Rights Reserved.
  • Page 81 To set up schedule rules for a computer on the network: Select the computer’s network name from the “PC Name” drop-down menu. Click View/Edit Access Details. The computer’s “Allowed Application and Times” screen appears. © 2008 Verizon. All Rights Reserved.
  • Page 82 Note: When using “Daily” scheduling, an access period cannot include 12 a.m (midnight). To create an access period that includes midnight, create two access periods, one that ends at 12 a.m., and one that begins at 12 a.m. Wireless DSL Gateway User Manual 10/16/08 © 2008 Verizon. All Rights Reserved.
  • Page 83 7.4a Removing a Schedule Rule To remove a scheduled rule, select it from the Rules list box, then click Remove. The schedule rule will disappear from the Rules list box. © 2008 Verizon. All Rights Reserved. Apply to save the changes to the...

  • Page 84: Accessing Utilities

    Configuring Utilities Introduction Accessing Utilities Restore Default Settings Upgrade Firmware Multiple PVC Web Activity Log System Log OAM Ping Test Ping Test Reboot © 2008 Verizon. All Rights Reserved.
  • Page 85 This chapter explains how to use the Gateway’s utilities, including how to restore default settings, upgrade the Gateway’s firmware, and perform a ping test. © 2008 Verizon. All Rights Reserved.

  • Page 86: Accessing Utilities

    To access the Gateway’s Utilities: Open a Web browser. In the “Address” text box, type: http://192.168.1.1 then press Enter on the keyboard. The “Home” screen appears. Click Wireless DSL Gateway User Manual Utilities. 10/16/08 © 2008 Verizon. All Rights Reserved.
  • Page 87 Note: The default user name is “admin.” The default password is “password.” The “Utilities” screen appears. To modify a specific configuration, click on its name in the menu bar on the left, or from the list in the middle of the screen. © 2008 Verizon. All Rights Reserved.

  • Page 88: Restore Default Settings

    8.3 Upgrade Firmware Selecting Upgrade Firmware in the Utilities screen generates the “Upgrade Firmware” screen. Firmware upgrades are periodically released to enhance the Gateway’s capabilities. Follow the instructions on-screen to upgrade the Gateway’s firmware. © 2008 Verizon. All Rights Reserved.
  • Page 89 8.5 Web Activity Log The Web Activity Log provides information about the Web sites each computer on the Gateway’s network has visited. To access the Web Activity Log, select Web Activity Log from the Utilities screen. © 2008 Verizon. All Rights Reserved.

  • Page 90: System Log

    Select the size of the system log displayed here. The smaller the size, the shorter the length of the system log saved. 8.6b Display View other saved logs by selecting a log from this drop-down list. © 2008 Verizon. All Rights Reserved.

  • Page 91: Oam Ping Test

    Selecting OAM Ping Test from the Utilities screen generates the “OAM Ping Test” screen, which is used to check whether the Gateway is properly connected to the network. Follow the on-screen instructions to perform the test. © 2008 Verizon. All Rights Reserved.

  • Page 92: Ping Test

    Internet. Follow the on-screen instructions to perform the test. 8.9 Reboot Selecting Reboot from the Utilities screen generates the “Reboot” screen. From this screen, the Gateway can be rebooted. To do this: From the first Reboot screen, click Reboot. © 2008 Verizon. All Rights Reserved.
  • Page 93 Utilities 8.9 Reboot A confirmation window appears. Click The Gateway reboots. Read the onscreen information in the screen that appears. When the Gateway’s Power light stops flashing, the Gateway has rebooted. © 2008 Verizon. All Rights Reserved.

  • Page 94: Troubleshooting

    Trouble- shooting Introduction Troubleshooting Frequently Asked Questions © 2008 Verizon. All Rights Reserved.
  • Page 95 Gateway, and techniques to try and overcome the problem. Note that these techniques may not solve the problem. This chapter also include a list of frequently asked questions. © 2008 Verizon. All Rights Reserved.

  • Page 96: Troubleshooting

    There should be an entry for “IP address,” “Subnet Mask,” and “Default Gateway.” Additionally, the IP Address entry should be on the 192.168.1.x network (with “x” defining a range from 2 though 255). Wireless DSL Gateway User Manual 10/16/08 © 2008 Verizon. All Rights Reserved.
  • Page 97 LAN Settings. When the “Local Area Network (LAN) Settings” window appears, ensure that no settings are activated. If there are settings activated, deactivate them. © 2008 Verizon. All Rights Reserved. Enter on the keyboard Internet Options. Release,...

  • Page 98: Frequently Asked Questions

    Ethernet port on the Gateway. Which protocols does the Gateway support? The internal LAN connections support multiple protocols (e.g. TCP/IP, NetBEUI, IPX/SPX, and AppleTalk). The External WAN connection supports only TCP/IP. Wireless DSL Gateway User Manual 10/16/08 © 2008 Verizon. All Rights Reserved.
  • Page 99 The Gateway does not communicate with other access points, since it functions as a single access point system. If you installed several Gateway devices and were to move between coverage areas, your wireless device would have to reconnect to a separate network. © 2008 Verizon. All Rights Reserved.
  • Page 100 NetSwitcher to automatically switch between different configurations. What is the valid IP range I can use for my home network? The valid IP range for the Gateway is 192.168.1.64 to 192.168.1.254 by default. © 2008 Verizon. All Rights Reserved.
  • Page 101 IP address is recommended.) For an FTP server, enable port forwarding for port 21 to the IP address of the server. (Configuring the server to use a static IP address is recommended.) © 2008 Verizon. All Rights Reserved.
  • Page 102 With NAT, the private IP address of the computers on your network is never transmitted over the Internet. Which Virtual Private Networking (VPN) protocols are supported? The Gateway supports pass-through for PPTP, L2TP, and IPSec. © 2008 Verizon. All Rights Reserved.
  • Page 103 Reference © 2008 Verizon. All Rights Reserved. Introduction Locating Computer Information Locating Windows Operating System Files...
  • Page 104 This appendix contains information about various topics, including accessing information about your Windows computer. © 2008 Verizon. All Rights Reserved.
  • Page 105 A.2a Windows 98 SE From the desktop, click When the menu appears, select When the “Find: All Files” window appears, select In the “Named” text box, enter: *.cab © 2008 Verizon. All Rights Reserved. My Computer. My Computer. Properties. General.
  • Page 106 “In Folder” column. For example: C:\WINNT \Driver Cache. The Windows operating system files are located in this directory. Write down the directory path for future reference. Close the Search Results window. Wireless DSL Gateway User Manual Start. 10/16/08 © 2008 Verizon. All Rights Reserved.
  • Page 107 Click Search. When the search is complete, note the directory path that appears most often in the “In Folder” column. For example: C:\WINDOWS \Driver Cache\. © 2008 Verizon. All Rights Reserved. Start. Find, then Files or Folders. Start. Name & Location.
  • Page 108 The Windows operating system files are located in this directory. Write down the directory path (followed by “\i386”) for future reference. Close the Search Results window. Wireless DSL Gateway User Manual 10/16/08 © 2008 Verizon. All Rights Reserved.
  • Page 109 Setting Up Static IP © 2008 Verizon. All Rights Reserved. Introduction Windows 98 SE Windows Me Windows 2000 Windows XP...
  • Page 110 (to access the Web Configuration screens, for example), the user may have to switch the IP address settings from DHCP-enabled to static IP, so that the computer and the Gateway are on the same subnet. © 2008 Verizon. All Rights Reserved.
  • Page 111 IP address. B.1 Windows 98 SE From the desktop, click From the menu that appears, select Another menu appears. Select © 2008 Verizon. All Rights Reserved. Start in the lower left corner. Settings. Control Panel.
  • Page 112 When the “Control Panel” window appears, double-click The “Network” window appears. In the “The following network components are installed” list box, locate and double-click TCP/IP. Wireless DSL Gateway User Manual Network. 10/16/08 © 2008 Verizon. All Rights Reserved.
  • Page 113 Enter the following numbers in the “Subnet mask” text box: Do not include the periods; they are automatically entered. Click OK. The TCP/IP Properties window disappears. In the Network window, click © 2008 Verizon. All Rights Reserved. IP Address. OK. The Network window disappears. 192.168.1.2 255.255.255.0...
  • Page 114 Gateway’s Web Configuration Utilities (Advanced Setup, Utilities, etc.). B.2 Windows Me From the desktop, click From the menu that appears, select Wireless DSL Gateway User Manual Start in the lower left corner. Settings. 10/16/08 © 2008 Verizon. All Rights Reserved.
  • Page 115 Static IP B.2 Windows Me Another menu appears. Select When the “Control Panel” window appears, double-click © 2008 Verizon. All Rights Reserved. Control Panel. Network.
  • Page 116 The “Network” window appears. In the “The following network components are installed” list box, locate and double-click TCP/IP. The “TCP/IP Properties” window appears. Click Wireless DSL Gateway User Manual IP Address. 10/16/08 © 2008 Verizon. All Rights Reserved.
  • Page 117 The computer restarts. It is now set up with a static IP address, allowing the user to access the Gateway’s Web Configuration Utilities (Advanced Setup, Utilities, etc.). © 2008 Verizon. All Rights Reserved. OK. The Network window disappears. 192.168.1.2 255.255.255.0...
  • Page 118 B.3 Windows 2000 From the desktop, click From the menu that appears, select Another menu appears. Select Wireless DSL Gateway User Manual Start in the lower left corner. Settings. Control Panel. 10/16/08 © 2008 Verizon. All Rights Reserved.
  • Page 119 If there is more than one Local Area Connection listed, locate the one that corresponds to the network card installed in the computer by finding the name of the network card in the “Device Name” column. © 2008 Verizon. All Rights Reserved. Network and Dial- Local Area...
  • Page 120 Properties. The “Local Area Connection Properties” window appears. Click In the “Components checked are used by this connection” list box, double- click Internet Protocol (TCP/IP). Wireless DSL Gateway User Manual 10/16/08 General, then General. © 2008 Verizon. All Rights Reserved.
  • Page 121 The computer restarts. It is now set up with a static IP address, allowing the user to access the Gateway’s Web Configuration Utilities (Advanced Setup, Utilities, etc.). © 2008 Verizon. All Rights Reserved. 192.168.1.2 OK. The Local Area 255.255.255.0...
  • Page 122 B.4 Windows XP From the desktop, click From the menu that appears, select When the “Control Panel” window appears, double-click Connections. Wireless DSL Gateway User Manual Start in the lower left corner. Control Panel. 10/16/08 Network © 2008 Verizon. All Rights Reserved.
  • Page 123 “Device Name” column. The “Local Area Connection Properties” window appears. Select In the “This connection uses the following items” list box, double-click Internet Protocol (TCP/IP). © 2008 Verizon. All Rights Reserved. Local Area Connection. General.
  • Page 124 The computer restarts. It is now set up with a static IP address, allowing the user to access the Gateway’s Web Configuration Utilities (Advanced Setup, Utilities, etc.). Wireless DSL Gateway User Manual 192.168.1.2 255.255.255.0 Close. The Local Area 10/16/08 © 2008 Verizon. All Rights Reserved.

  • Page 125: Computer Security

    Computer Security © 2008 Verizon. All Rights Reserved. Introduction Overview Comparing DSL Service with a Dial-Up Modem Gateway Security Computer Security Electronic Security...
  • Page 126 This appendix covers the basics of computer, gateway, and electronic security. © 2008 Verizon. All Rights Reserved.
  • Page 127 Internet to find the computer and attempt to access it without permission. DSL service also provides fast Internet connections. This not only improves Internet performance, it also improves Internet performance for anyone attempting to access the computer. © 2008 Verizon. All Rights Reserved.
  • Page 128 Always exit the Internet browser (Internet Explorer or Netscape Navigator, for example). Never “minimize” the browser or leave it open in the background. Breaking into a computer is easier when an Internet browser is running. © 2008 Verizon. All Rights Reserved.
  • Page 129 If Windows 98 SE, Me, NT 4.0, or 2000 is running on the computer, consider installing a firewall. Hardware and software firewall products are changing rapidly as more homes and businesses establish high-speed digital connections between their © 2008 Verizon. All Rights Reserved.
  • Page 130 Specifications Introduction General Wireless Operating Range LED Indicators Environmental © 2008 Verizon. All Rights Reserved.
  • Page 131 This appendix covers the Gateway’s specifications. © 2008 Verizon. All Rights Reserved.
  • Page 132 10/100 RJ-45 switched port USB port Speed LAN Ethernet: 10/100 Mbps auto-sensing Wireless: 802.11g 54 Mbps optimal (see “Wireless Operating Range” for details) Certifications FCC Class B, FCC Class C (part 15, 68), CE Mark Commercial, UL © 2008 Verizon. All Rights Reserved.
  • Page 133 D.3 LED Indicators Power, DSL, Internet, Ethernet (4), USB, Wireless D.4 Environmental Power External, 12V DC, 600mA Operating Temperature 0º C to 40º C (32ºF to 104ºF) Storage Temperature -20ºC to 70ºC (-4ºF to 158ºF) © 2008 Verizon. All Rights Reserved.
  • Page 134 Wireless DSL Gateway User Manual 10/16/08 Operating Humidity 10% to 85% non-condensing Storage Humidity 5% to 90% non-condensing © 2008 Verizon. All Rights Reserved.
  • Page 135 Glossary © 2008 Verizon. All Rights Reserved. Introduction Glossary...
  • Page 136 This appendix contains a list of terms and definitions concerning the gateway and its technologies. © 2008 Verizon. All Rights Reserved.
  • Page 137 DNS server the ISP has assigned. DSL (Digital Subscriber Line) Modem A modem that uses existing phone lines to transmit data at high speeds. © 2008 Verizon. All Rights Reserved.
  • Page 138 A business that allows individuals or businesses to connect to the Internet. LAN (Local Area Network) A group of computers and devices connected together in a relatively small area (such as a house or an office). A home network is considered a LAN. © 2008 Verizon. All Rights Reserved.
  • Page 139 A set of four numbers configured like an IP address used to create IP address numbers used only within a particular network. SSID See “ESSID.” TCP/IP (Transmission Control Protocol/Internet Protocol) The standard protocol for data transmission over the Internet. © 2008 Verizon. All Rights Reserved.
  • Page 140 IEEE 802.11b wireless networking products and promotes the standard for enterprise, small business, and home environments. WLAN (Wireless Local Area Network) A group of computers and other devices connected wirelessly in a small area. © 2008 Verizon. All Rights Reserved.
  • Page 141 Service Acronyms © 2008 Verizon. All Rights Reserved. Introduction Service Acronym Definitions...
  • Page 142 Low) section in the “Advanced Settings” chapter of this manual. This appendix explains the meaning of the service acronyms included with the various levels of firewall security, and the UDP and TCP ports used by each service. © 2008 Verizon. All Rights Reserved.
  • Page 143 Internet Message Access Protocol. Protocols for retrieving E-mail messages. IMAP uses TCP 143; IMAPv3 uses TCP 220. IPSEC IKE, IPSEC ESP IP Security. Protocols which support the secure exchange of packets at the IP layer. Uses UDP 500. © 2008 Verizon. All Rights Reserved.
  • Page 144 Simple Mail Transfer Protocol. A protocol used to transfer E-mail between computers over the Internet. Can be used to send and receive mail. Uses TCP 25. SNMP Simple Network Management Protocol. A set of protocols for managing networks. Uses UDP 161. © 2008 Verizon. All Rights Reserved.

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