Advanced features
Picking up an incoming call
About this task
Use this procedure to pick up an incoming call for the monitored user.
Before you begin
Ensure that the administrator has activated the direct call pick up operation on your phone.
Procedure
Press Pickup or the corresponding Presence line key.
Barging in on an active call
About this task
Use this procedure to barge in on an active call if the monitored user is busy
Before you begin
Ensure that the administrator has activated the direct call pick up with barge in operation on your
phone.
Procedure
Press Barge in or the corresponding Presence line key.
Unparking a call
About this task
Use this procedure to unpark a parked call for the monitored user.
A call parked by the monitored user is indicated with the parked call icon
the green LED of the corresponding line key.
Before you begin
Ensure that the administrator has activated the Call Retrieve feature.
Procedure
Press Unpark or the corresponding Presence line key.
Call Forwarding
With the Call Forwarding feature, you can divert incoming calls to another number.
The phone supports the following Call Forward types:
• Call Forward: Diverts all incoming calls to another number.
July 2020
Using Avaya J169/J179 IP Phone in an Avaya Cloud Office
Comments on this document? infodev@avaya.com
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