Forwarding Call When Busy; Forwarding Unanswered Calls - Avaya J169 Using Manual

Advanced features

Forwarding call when busy

About this task
Forward incoming calls to a specified number if you are busy on another call.
Before you begin
Ensure that the administrator enabled the call forwarding feature.
Procedure
1. Press
2. Scroll to
• Select
• OK
• The corresponding line key
3. Scroll to Call forward busy feature, and press one of the following:
• Enable
• OK
4. In the Destination field, enter the call forwarding number.
5. Press Enter.

Forwarding unanswered calls

About this task
Forward incoming calls that are not answered at the primary number to a specific call forwarding
number.
Before you begin
Ensure that the administrator enabled the call forwarding feature.
Procedure
1. Press
2. Scroll to Features, and press one of the following:
• Select
• OK
• The corresponding line key
3. Scroll to the Call forward-NA feature, and press one of the following:
• Config
July 2020
Main menu.
Features, and press one of the following:
Main menu.
Using Avaya J169/J179 IP Phone in an Avaya Cloud Office
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