Call Forward Icons; Forwarding A Call To Another Extension - Avaya J169 Using Manual

• Call Forward Busy: Diverts incoming calls to another number if you are on a call.
• Call Forward No Answer: Diverts incoming calls to another number when you do not answer
the call within the set time.
Example
For example, you enabled the Call Forwarding feature on your phone and the caller dials your
extension number. In this case, your phone will redirect that incoming call to the assigned call
forwarding number.

Call Forward icons

The following table displays the Call forward icons for the Avaya J100 Series IP Phones.
The icons of Avaya J169 IP Phone and Avaya J179 IP Phone look similar, but Avaya J169 IP
Phone has grayscaled icons and Avaya J179 IP Phone has colored icons.
State
Call forward

Forwarding a call to another extension

Before you begin
Ensure that the administrator has enabled the call forwarding feature.
Procedure
1. Press Main menu.
2. Scroll to
• Select
• OK
• The corresponding line key
3. Scroll to the Call forward feature, and press Config.
4. Configure the field:
• Destination: Enter the call forwarding number.
5. Press Save.
6. Press Enable.
July 2020
Features, and press one of the following:
Using Avaya J169/J179 IP Phone in an Avaya Cloud Office
Comments on this document? infodev@avaya.com
Phone and button module icons
Call Forwarding
™
45