Shared Parking; Shared Parking Icons And Indication; Parking A Call To A Shared Room - Avaya J159 User Manual

Advanced features
• Line/Port
• Display name
• Auth username
• Auth password
• Call appearances
• Barge in.

Shared Parking

You can park an active call to a Shared Parking room from which other agents can retrieve it to
talk to the caller. The Phone screen displays the shared room as a BLF line. The line icons reflect
the current status of the shared room: idle or busy.
You can move a Shared Parking line occupied by the room and change its label from the Phone
keys customization menu.
To monitor the shared room, you must have the Shared Parking feature configured on the phone.
Contact your system administrator for more details.
Related links
Customizing phone keys

Shared Parking icons and indication

The following table shows the Shared Parking icons for Avaya J159 IP Phone:
Shared room state
Idle
Busy

Parking a call to a shared room

About this task
You might need to park an active call to the shared room so that other agents having access to
that room can resume it.
Before you begin
• Make a call.
April 2020
on page 114
Phone icons
Using Avaya J159 IP Phone in an Open SIP environment
Comments on this document? infodev@avaya.com
Red LED for the line
key
Off
Off
Green LED for the line
key
Off
Blink
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