Troubleshooting - Uniden DCT 5285 Owner's Manual

Troubleshooting

If your phone is not performing to your expectations, please try these simple steps first.
Symptom
The charge LED won't illuminate
when the handset is placed in
the cradle.
The audio sounds weak
and/or scratchy.
Can't make or receive calls.
Can't make an internal call.
The handset or the base doesn't ring
or can't receive an intercom call.
" " appears in
the display.
Severe noise interference.
[ 72 ] T R O U B L E S H O O T I N G
• Make sure the AC adapter is plugged into the base (or the charger
(for DCT5285-2 only)) and wall outlet.
• Make sure the handset is properly seated in the cradle.
• Make sure the charging contacts on the handset and the base (or the charger
(for DCT5285-2 only)) are clean.
• Move the handset and/or base to a different location away from
metal objects or appliances and try again.
• Make sure that you are not too far from the base.
• Check both ends of the base telephone line cord.
• Make sure the AC adapter is plugged into the base and wall outlet.
• Disconnect the AC adapter for a few minutes, then reconnect it.
• Remove the base ID (see "Replacing the Base Setting" on page 30) and
register the handset to the base (see "Register the Handset" on page 65).
• Make sure that you are not too far from the base.
• If an outside call is already established, you may not be able to make
another outside call.
• Make sure that the receiving handset is not already in use.
• Make sure that the handset or the base is in the standby mode.
• When a handset is recording a conversation, an intercom call from the base is not
available. Make sure a handset is not recording a conversation.
• Charge the batteries in the handset for 17-20 hours by placing the handset on
the base or charging cradle.
• The handset may be too far away from the base unit.
• Place the base unit away from appliances or metal objects.
• Remove the base ID (see "Replacing the Base Setting" on page 30) and
register the handset to the base (see "Register the Handset" on page 65).
• If more than 4 handsets are in use, you may not be able to page.
• Make sure that another handsets or the base is not in use, and try the phone again.
• Make sure that you are not too far from the base.
• Keep the handset away from microwave ovens, computers, remote control toys,
wireless microphones, alarm systems, intercoms, room monitors, fluorescent lights,
and electrical appliances.
• Move to another location or turn off the source of interference.
Suggestion