Something Not Working; Service And Spare Parts; Customer Care - Tricity Bendix TBC 650 BL Operating And Assembly Instructions Manual

Something not working

If your hob is not functioning correctly please carry out
the following checks before calling out an engineer.
Important: If you call out an engineer to a fault
listed below, or to repair a fault caused by incorrect
use or installation, a charge will be made even if
the appliance is under guarantee.
Symptom
.
The cooking zones do not function
.
After switching off a cooking zone the hob
hot indicator is not illuminated
.
A buzzing is heard when a cooking zone is
switched on
.
Discolorations appear in the cooking zone
If after carrying out the abovce checks there is still a fault, contact your local Service Force Centre.

Service and Spare Parts

If you require an engineer or you wish to purchase
spare parts contact your local Tricity Bendix Service
Force Centre by telephoning:
08705 929929
Your call will be routed to the Service Centre covering
your post code area. The addresses are listed on the
pages headed Tricity Bendix Service Forces Centres.
When you contact the Service Centre you will need to
give the following details:
1 Your name, address and post code.
2 Your telephone number.
3 Clear and concise details of the fault.
4 The model and serial number of the appliance
(Found on the rating plate).
5 The purchase date.
In guarantee customer should ensure that the checks
listed in " Something not working"have been made as
the engineer will make a charge if the fault is not a
mechanical or electrical breakdown.
Possible Solution
.
Check the mains fuse has not failed
.
Check a power level has been selected
.
The cooking zone may have only been
switched on for a short while, and is therefore
o
below 60 C
.
This is not a fault, the buzzing will disappear
as the zone heats up
.
This is probably a result of burned on
remnants that have not been removed
regularly. They will not affect the function of
the hob.

Customer Care

For general enquiries or for further information on Tri-
city Bendix products, please contact our Customer
Care Department.
Tricity Bendix
55 -- 77 High Street
Slough
Berkshire
SL1 1DZ
Tel: 08705 950950