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TEC CB-426-T3 Owner's Manual

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TEC Two-Color Printer
CB-426-T3-QQ
Owner's Manual
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Summary of Contents for TEC TEC CB-426-T3

  • Page 1 TEC Two-Color Printer CB-426-T3-QQ Owner’s Manual Table of Contents...
  • Page 2 “Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.” CAUTION: 1.This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC. 2.The contents of this manual may be changed without notification.

  • Page 3: Safety Precautions

    If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorized TOSHIBA TEC representative for assistance. Meanings of Symbols This symbol indicates warning items (including cautions).
  • Page 4 If the machines are dropped or their cabinets damaged, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorized TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock.
  • Page 5 In these cases, immediately turn off the power switches and disconnect the power cord plugs from the outlet. Then, contact your authorized TOSHIBA TEC representative for assistance. If foreign objects (metal fragments, water, liquids) enter the...
  • Page 6 THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers. USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons. DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high temperatures, high humidity, dust, or gas.

  • Page 7: Table Of Contents

    Contents Table of Contents 1. Product Overview ... 1 1.1 Introduction ... 1 1.2 Features ... 1 1.3 Unpacking ... 1 1.4 Accessories and Options ... 2 1.4.1 Accessories ... 2 1.4.2 Cool Release Enhancement Kit ... 3 1.4.3 Options ... 3 1.5 Appearance ...
  • Page 8 3.6.2 Sensor ... 55 3.6.3 Label Gap ... 55 3.6.4 Issue Settings ... 56 3.6.5 Fine Adjustment ... 57 3.7 Options ... 58 3.7.1 Transfer Mode ... 58 3.7.2 Print Density Adjustment ... 58 3.8 Testing ... 59 3.8.1 Testing ... 59 3.8.2 Maintenance ...

  • Page 9: Product Overview

    Introduction Features Unpacking Chapter 1 Thank you for choosing the TOSHIBA TEC CB-426-T3 two-color printer. This Owner’s Manual describes printer setup and installation procedures, printer properties, settings and adjustments, and maintenance information. Thus it should be read carefully to help gain maximum performance and life from the printer.

  • Page 10: Accessories And Options

    Accessories and Options 1.4.1 Accessories Chapter 1 When unpacking the printer, please make sure all accessories are packed with the printer. Owner’s Manual (1 pc.) Thermal Head Cleaner (1 pc.) (24089500013) Fan Filter (2 sets.) (FMBB0046401) Supply Shaft Holder (1 pc.) (FMBD 0038901) Supply Roll Holder (2 pcs.) (FMHD0007502)

  • Page 11: Cool Release Enhancement Kit

    1.4.2 Cool Release Enhancement Kit 1.4.3 Options Chapter 1 Ribbon Plate (2 pcs.) (FMCB 0095301) D-3x5 Screw (6 pcs.) (X0140305130) SP Ribbon Guide (B) (1 pc.) (FMCB0095501) Sheet Fixing Plate (2 pcs.) (FMEB0116901) The following two options are available for the CB-426-T3 two-color printer: The CB-1204-QM Cutter Module, which is used to cut media repeatedly.

  • Page 12: Appearance

    Appearance 1.5.1 Dimensions Note: Depth is 34.4 inches (875mm) when the Cutter Module is installed on the printer. 1.5.2 Front View 1.5.3 Rear View Chapter 1 The names of the parts or units introduced in this section are used in the following chapters.

  • Page 13: Operation Panel

    1.5.4 Operation Panel 1.5.5 Interior Chapter 1 Message Display (LCD) ON LINE LED (Green) POWER LED (Red) POWER ON LINE FEED Key FEED RESTART RESTART Key Please see Appendix 3 for further information about the Operation Panel. Top Cover Head Lever Ribbon Module Product Overview ERROR LED...

  • Page 14: Printer Installation

    In this Owner's Manual, labels and tags are generically called "media". TOSHIBA TEC recommends that labels are rolled outside, and the tags are rolled inside. The media loading procedure depends on which type of media is going to be loaded. See Section 2.5 for more detail.

  • Page 15: Connecting The Printer To Your Computer

    Connecting the Printer to Your Computer Note: The interface cable is not included in the accessories. Note: Please refer to the user's manual of the computer. Chapter 2 The printer can be connected to any computer, since it supports both serial and parallel interface cables.

  • Page 16: Connecting The Power Cord

    Connecting the Power Cord Chapter 2 CAUTION! Please turn off the printer before connecting the power cord, as this may cause an electric shock or damage to the printer. Please use the supplied power cord only. Use of other cords may cause an electric shock or a fire.

  • Page 17: Turning On/Off The Printer

    Turning on/off the Printer 2.4.1 Turning on the Printer Note: Just in case the printer is not turned on, or any error message appears, please see Chapter 6. Chapter 2 When turned on, the printer checks the print head and memory. When turned off, the printer will lose data in non-volatile memory.

  • Page 18: Turning Off The Printer

    2.4.2 Turning off the Printer CAUTION! Do not turn off the printer while a label is being issued, as this may cause a paper jam or damage to the printer. Do not turn off the printer when the ON LINE LED is blinking, as this may cause damage to the computer connected to the printer.

  • Page 19: Loading The Media

    Loading the Media Note: The Supply Shaft cannot be kept level because of its weight, as the printer becomes older. So before loading the media, adjust the Supply Shaft so that it can be kept level. Chapter 2 Labels or tags can be loaded in the printer. The media loading procedure depends on which media is going to be used.

  • Page 20: Chapter 2 Printer Installation

    Loading the Media (Cont.) CAUTION! Do not push into the Supply Roll Holder (inside) with the claw locked in the notches, as this may cause damage to the claw or notches. See Section 2.5.1 for more detail. Note: The media is rolled either outside or inside, depending on the type of media that is loaded.
  • Page 21 Loading the Media (Cont.) Note: When inserting a roll of labels or tags, push on the media core only. Otherwise, core material drags against the Supply Shaft causing telescoping of the media supply roll. CAUTION! To remove the Supply Roll Holder (outside), turn it to disengage the claw from the notches.
  • Page 22 Loading the Media (Cont.) Note: Make sure that the leading edge of media is cut straight before inserting the media into the printer, as this may cause a media jam. Right Wrong CAUTION! Do not over tighten the two screws, as this may cause damage to the Media Guides.
  • Page 23 Loading the Media (Cont.) Notes: Pass the media straight from the Supply Holder Unit to the Media Outlet to avoid skewing. Use the marks at the Media Slide and the Media Outlet so that the media can be centered. Be sure to take up any slack in the media.

  • Page 24: Additional Information

    Loading the Media (Cont.) Note: When loading labels, make a straight cut in the gap area between labels. 2.5.1 Additional Information Chapter 2 21 Close the Top Cover gently. Make sure that the POWER LED and ON LINE LED are illuminated, and that the “ON LINE” message is shown.

  • Page 25: Sensor Adjustments

    Sensor Adjustments 2.6.1 Black Mark Sensor Note: “1” marked on the sensor indicates the Black Mark Sensor position. Note: See A1.3.3 for black mark specifications. Chapter 2 This section describes in detail how to adjust the media sensor positions and their sensitivity. Whenever the type of media is changed, a positional adjustment of the media sensor is needed.

  • Page 26: Feed Gap Sensor

    2.6.2 Feed Gap Sensor Note: “2” marked on the sensor indicates the Feed Gap Sensor position. Note: See A1.3.2 for gap or hole specifications. Chapter 2 When the media with gaps or rectangular holes is loaded, adjust the Feed Gap Sensor (transmissive sensor) position as follows: 1 Open the Top Cover.

  • Page 27: Media Sensor Sensitivity Adjustment

    2.6.3 Media Sensor Sensitivity Adjustment Note: As soon as the upper two lamps illuminate green, stop turning the knob. Chapter 2 Whenever the type of media is changed, adjust the media sensor sensitivity. Please note that the adjustment procedures are slightly different, depending on which type of media loaded.
  • Page 28 2.6.3 Media Sensor Sensitivity Adjustment (Cont.) Note: As soon as the upper two lamps illuminate green, stop turning the knob. Note: As soon as the upper two lamps illuminate green, stop turning the knob. Chapter 2 Feed Gap Sensor Sensitivity Adjustment (for Label with Gaps) 1 Open the Top Cover.

  • Page 29: Loading The Ribbons (For Hot Release Ribbons)

    Loading the Ribbons (for Hot Release Ribbons) Note: Media Width does not include width of the backing paper. 2.7.1 Ribbon Positions Important!: When loading the ribbons, please do not forget to specify the ribbon colors in the printer properties. See Section 3.4.3 for more detail. 2.7.2 Loading Procedure...
  • Page 30 2.7.2 Loading Procedure (Cont.) CAUTION! Push in the Ribbon Stoppers gently. Otherwise, damage may occur. Note: Please make sure that the Ribbon Stoppers are completely inserted into the Ribbon Winding Core and Ribbon Feed Core respectively. CAUTION! Loading the ribbon upside down may cause damage to the print head, as well as print failure.
  • Page 31 2.7.2 Loading Procedure (Cont.) Chapter 2 8 Take up any slack in the ribbon. Replace the Ribbon Module into the print head block by sliding it into the end. Print Head Block 9 Turn the Head Lever to the LOCK position to secure the Ribbon Module.

  • Page 32: Loading The Ribbons (For Cold Release Ribbons)

    Loading the Ribbons (for Cold Release Ribbons) Notes: Please see Section 1.4.2 for the part illustrations. Installing the Cool Release Enhancement Kit allows a variety of ribbons to be loaded. 2.8.1 Precautions Chapter 2 This section describes how to load the popular Cold Release Ribbons. To identify a ribbon type to be loaded, refer to the table in Section 3.8.2 or contact an authorized sales representative.

  • Page 33: Installing The Ribbon Plate

    2.8.2 Installing the Ribbon Plate Notes: Be sure to return the print head to the original position. Tighten the screws so as not to damage the screw threads. Chapter 2 WARNING! During normal printer operations, the print head will become hot. Care should be used when handling the print head to avoid personal injury.

  • Page 34: Installing The Sp Ribbon Guides

    2.8.3 Installing the SP Ribbon Guides Important! The SP Ribbon Guide (A) with the small plastic film is exclusively for Head 2. The SP Ribbon Guide (B) with the large plastic film is for Head 1. Chapter 2 1 Remove the Guide Plates from the printer by lifting and pulling them in the direction of the arrow.

  • Page 35: Installing The Ribbon Tension Sheet

    2.8.4 Installing the Ribbon Tension Sheet Note: Do not reinstall the Ribbon guide Lever, Ribbon Guide Lever Shaft and the D-3x6 screw because they are not used after the ribbon tension sheet has been installed. Chapter 2 1 Remove the Ribbon Guide Lever from the Ribbon Cassette by removing the screw.

  • Page 36: Loading The Cold Release Ribbons

    2.8.5 Loading the Cold Release Ribbons Note: Selecting a wrong ribbon type may cause blurred or blotted printing. Be sure to select the proper ribbon type. Note: Selecting a wrong ribbon motor voltage may cause ribbon wrinkles or blurred printing. Be sure to enter the proper value.

  • Page 37: Printing

    3. Printing Note: In this chapter, unless otherwise specified, “click” means click the left mouse button once. Installing the Printer Driver 3.1.1 System Requirements 3.1.2 Installation Procedure ® (For Windows Notes: For further information about the installation procedure ® Windows NT, please contact your authorized service representative.
  • Page 38 3.1.2 Installation Procedure (Cont.) 4 TOSHIBA TEC PRINTER DRIVER Setup Wizard is initiated. Click Next. 5 To accept License Agreement, click Yes. If it is not acceptable, click No. However, the printer driver cannot be installed. 6 Choose a destination folder to install COLOR. To install it in C: \TEC_DRV\COLOR, click Next.
  • Page 39 3.1.2 Installation Procedure (Cont.) 7 Remove Disk 1. Then insert the other disks in the floppy disk drive, as instructed by the dialog box that appears on the screen. Click OK to continue the set up. 8 Setup Complete appears, when the setup successfully completes. Click Finish.
  • Page 40 3.1.2 Installation Procedure (Cont.) Adding the Printer (For Windows Install the printer driver as follows: 1 Click the Start button. Choose Settings, and click Printers. The Add Printer icon appears. 2 Double-click the Add Printer icon, and Add Printer Wizard is initiated.
  • Page 41 3.1.2 Installation Procedure (Cont.) 4 Click Have Disk. 5 Type in “C:\TEC_DRV\COLOR”, and click OK. 6 Choose CB-426-T3 from the printer list, and click Next. Chapter 3 Printing...

  • Page 42: Chapter 3 Printing

    3.1.2 Installation Procedure (Cont.) Notes: The ECP Printer port is recommended. Please refer to the user's manual of your computer for further information regarding the setting of the ECP Printer port. Note: If no printer driver has been installed before, this printer will be used as a default printer automatically.

  • Page 43: Uninstalling The Printer Driver

    3.1.3 Uninstalling the Printer Driver Note: Start uninstalling the printer driver after closing all application programs. Note: Remove the icon by right-clicking the icon, and choosing and clicking Delete. Perform the following steps to uninstall the printer driver. 1 Click the Start button. Choose Settings, and click Printers. Choose the CB-426-T3 icon.
  • Page 44 1 Click the Start button. Choose Settings, and click Control Panel. 2 Double-click the Add/Remove Programs icon. 3 Add/Remove Programs Properties appears. Choose TOSHIBA TEC PRINTER COLOR, and click Add/Remove. 4 The Confirm File Deletion dialog box appears. Click Yes, and the removal of the printer driver begins.

  • Page 45: Properties

    Please refer to the later sections describing the property settings in detail. 1 Click the Start button. Choose Settings, and click Printers. 2 On the File menu, click Properties. TEC CB-426-T3 Properties appears. Chapter 3 Printing...

  • Page 46: Summary Of Properties

    3.2.2 Summary of Properties Note: Some of the properties may have to be set again in the application programs. This is a summary of the main properties for CB-426-T3. On the Page Setup property page, specify the default label size and orientation settings.

  • Page 47: Page Setup

    Page Setup 3.3.1 Selecting a label size Note: The setting made in this section can be saved in the file as a preferred setting for a particular print job. See Section 3.3.4 for more detail. This section describes in detail how to specify the default label size, orientation and how to create other label sizes that then can be accessed through an application’s page setup dialog.

  • Page 48: Creating A New Label Size

    3.3.2 Creating a new label size Note: User Defined cannot be renamed. Note: Delete is grayed out when the predefined label sizes are selected. In other words, you cannot delete them. To create your own label size : 1 Click New, and Edit Label Stock appears. 2 Enter a new label stock name in Name.

  • Page 49: Orientation

    3.3.3 Orientation Notes: A preview will be shown, as each option is selected. The setting made in this section can be saved in the file as a preferred setting for a particular print job. See Section 3.3.4 for more detail. Note: Effects is not available for this version.

  • Page 50: Miscellaneous

    3.3.4 Miscellaneous Notes: When the page setup or print property changing using the application ® software under Windows 95, just in case any application occurs, please do not mark the Enable User Commands checkbox. The User Commands specified here can be saved in the file as the preferred User Commands for a particular print job.
  • Page 51 3.3.4 Miscellaneous (Cont.) Note: Regardless of whether the Set Check box is marked or not, the shaded area will be enabled when saved as the preferred settings. See Sections 3.6.5 and 3.7.2 for more detail. Printing Preferences In Printing Preferences, the preferred settings can be saved in the file for a particular print job.
  • Page 52 3.3.4 Miscellaneous (Cont.) To save the settings indicated in the table, use the following procedures: 1 Click Advanced Options on the Page Setup property page. The Advanced Options screen appears. 2 Click Export. The Save Devices Settings File screen appears. 3 Type the file name in File Name.
  • Page 53 3.3.4 Miscellaneous (Cont.) To enable the saved settings, use the following procedures: 1 Click Advanced Options on the Page Setup property page. The Advanced options screen appears. 2 Click Import. The Open Device Settings File screen appears. 3 Select the saved file and click Open. The screen returns to Advanced Options.

  • Page 54: Graphics

    Graphics 3.4.1 Dithering Note: The setting made in this section can be saved in the file as a preferred setting for a particular print job. See Section 3.3.4 for more detail. 3.4.2 Color Note: The setting made in this section can be saved in the file as a preferred setting for a particular print job.

  • Page 55: Color Setup

    3.4.3 Color Setup Important!: Enter the ribbon color for Head 2 (Front) in Color 1, and the one for Head 1 (Back) in Color 2. This section describes how to specify the colors of the ribbons that are loaded in the printer. To obtain a desired print output, the ribbon colors need to be specified appropriately in Color Setup on the Graphics property page.
  • Page 56 3.4.3 Color Setup (Cont.) 3 Enter the ribbon color loaded in Head 1 (Back) in the same manner. Since the black ribbon is loaded, select Black from the color list. Do not mark the Color 2 checkbox when Head 1 is not used. 4 Click OK to complete the color setup.
  • Page 57 Chapter 3 Printing 3.4.3 Color Setup (Cont.) Click the color swatch to change the Hue and saturation (Sat), and then move the slider in the color gradient to change the luminescence (Lum). Finally, click Add to Custom Colors, and then click OK. The defined color will be entered in Custom colors.

  • Page 58: Color Registration

    3.4.4 Color Registration Note: Alignment of colors may vary due to differences in thickness or type of media. This section describes how to precisely align all colors. Color Registration is factory-adjusted. However if any color is misaligned, please perform the color registration procedures. 1 Click Color Registration on the Graphics property page.
  • Page 59 3.4.4 Color Registration (Cont.) Note: The “Error Writing to LPT1” message appears when performing Align All Colors without connecting the printer to the computer. Note: If precise adjustment cannot be made any more, this option will be grayed out. 4 Print testing runs automatically. The printed output shows how precisely the yellow bars are aligned to black.

  • Page 60: Bar Fonts

    Bar Fonts This section describes how to add, delete, modify, import, export, and view available internal bar code fonts. The Bar Fonts properly format and add necessary characters to the bar codes printed when using the internal bar fonts. Font Name lists the currently entered bar fonts and their resolution. If the Show Supported Bar Fonts Only checkbox is marked, only the bar fonts matching current head density are shown.

  • Page 61: Specifying A New Font Style

    3.5.1 Specifying a New Font Style Note: To specify the height of a bar code, the font size should be changed in the application programs. Notes: Depending on which symbology is selected, the different Symbology Specific Options will be available. Click Help for more detail.
  • Page 62 3.5.1 Specifying a New Font Style (Cont.) The bar fonts entered in the printer are shown in the application programs, as below. Chapter 3 Printing...

  • Page 63: Stock

    Stock 3.6.1 Print Method Note: The setting made in this section can be saved in the file as a preferred setting for a particular print job. See Section 3.3.4 for more detail. 3.6.2 Sensor Notes: See Sections 2.5 and 2.6 for more detail.

  • Page 64: Issue Settings

    3.6.4 Issue Settings Note: The settings made in this section can be saved in the file as the printing preferences for a particular print job. See Section 3.3.4 for more detail. Note: Please select Batch Mode (with Back Feed), if the Cutter Module (option) is installed on the printer.

  • Page 65: Fine Adjustment

    3.6.5 Fine Adjustment Note: The settings made in this section can be saved in the file as the printing preferences for a particular print job. See Section 3.3.4 for more detail. Notes: See Appendix 5 for further information. For back feed and cut/strip fine adjustments, the Cutter Module must be installed and enabled.

  • Page 66: Options

    Options 3.7.1 Transfer Mode Notes: This setting may need to be changed depending on the computer configuration. The setting made in this section can be saved in the file as a preferred setting for a particular print job. See Section 3.3.4 for more detail. 3.7.2 Print Density Adjustment...

  • Page 67: Testing

    Testing Note: The “Error Writing to LPT1” message appears when trying to use the functions in the Testing property page without connecting the printer to your computer. 3.8.1 Testing This section describes how to perform maintenance and printer testing. The Testing property page can help determine how well the computer is communicating with the printer and verify that certain settings are correct.

  • Page 68: Maintenance

    3.8.2 Maintenance CAUTION! Do not load a normal ribbon when specifying Premium for the type of ribbon, as this may cause the ribbon to be melted. Ribbon Parts No Ribbon Normal Ribbon BRCB109300-AB 0:Black BRCB109300-AM 1:Magenta BRCB109300-AC 2:Cyan BRCB109300-AY 3:Yellow BRCB088300-AB 0:Black BRCB088300-AM...

  • Page 69: Print Test

    Print Test 3.9.1 Procedures When the installation of the printer driver and settings of the printer properties are complete, perform a print test to verify that the printer is communicating with the computer, and that the properties are set correctly. Before starting the print test, please make sure of the following: Printer is turned on.

  • Page 70: Printing A Label

    CB-426-T3 printer. To print a 4 x 4-label created using Microsoft follow the instruction in this example. 1 On the File menu, click Print. 2 Make sure that “TEC CB-426-T3” is selected in Name. Click Properties. Chapter 3 Printing ®...
  • Page 71 3.10 Printing a Label (Cont.) Note: Only five property pages are available in the application programs: Page Setup, Graphics, Stock, Options, and About. Note: If the ERROR LED flashes or illuminates, and an error message appears on the printer’s Message Display, an error has occurred.

  • Page 72: Online Mode

    4. Online Mode Operation Panel Note: A near end condition is selected by the DIP Switch. See Appendix 2 for more detail. Note: Use the RESTART key to resume printing after a pause condition, or after clearing an error. This chapter describes usage and purpose of the keys on the Operation Panel in Online Mode.

  • Page 73: Operation

    Operation Reset Note: If the RESTART key is held for less than 3 seconds when the printer is in an error or pause state, the printer restarts printing. However, when a communication error or command error occurs, the printer returns to an idle condition.

  • Page 74: Maintenance

    5. Maintenance Cleaning 5.1.1 Print Head/Platen CAUTION! Do not allow any hard objects to contact the print head or platen, as this may cause damage to them. Do not use any volatile solvent including thinner and benzene, as this may cause discoloration of the cover, print failure, or breakdown of the printer.

  • Page 75: Pinch Roller/Feed Roller/Media Guide

    5.1.2 Pinch Roller/Feed Roller/Media Guide Caution! Do not use the supplied Feed Roller Brush except for cleaning the Feed Roller, as it is a metal brush. Note: As a guide, please clean the Feed Roller every 100km of the printing distance.

  • Page 76: Covers And Panels

    5.1.4 Covers and Panels CAUTION! Do not use any volatile solvent including thinner and benzene, as this may cause discoloration or distortion of the cover. 5.1.5 Ribbon Modules Wipe the cover or front panel with a dry and soft cloth. Wipe dirt with a soft cloth moistened with a little water.

  • Page 77: Troubleshooting

    6. Troubleshooting This chapter lists the error messages or possible problems and their solutions. If a problem cannot be solved by taking actions described in this chapter, do not attempt to repair the printer. Turn off and unplug the printer. Then contact an authorized service representative for assistance.
  • Page 78 Error Messages CUTTER ERROR#### (Only when the Cutter Module is installed on the printer) NO PAPER #### RIBBON ERR.####* EXCESS HEAD TEMP COVER OPEN COVER OPEN #### PAPER SET ERROR PAPER ERROR #### EXCESS P/S TEMP NO RIBBON ####* HEAD ERROR Other Error Messages Problems/Causes The media is jammed at the...

  • Page 79: Possible Problems

    Possible Problems This section describes problems that may occur when using the printer, and their causes and solutions. Possible Problems The printer will not turn on. The media is not feeding. Nothing is printed on the media. The printed image is blurred. A streak appears on the printed image.

  • Page 80: Removing Jammed Media

    Removing Jammed Media 6.3.1 From the Pinch Roller Unit 6.3.2 From the Print Head Block CAUTION! Do not scratch the print head or platen using any sharp tool, as this may cause media feed failure or breakdown of the printer. Note: See Section 5.1.1 for more detail for removing the Guide Plates.

  • Page 81: When The Ribbon Is Torn Apart

    When the Ribbon is Torn Apart Chapter 6 This is a quick-fix procedure just in case the ribbon is torn apart in the middle of printing. 1 Turn the printer off. Unplug the power cord. Open the Top Cover. 2 Turn the Head Lever to the OPEN position. Remove the Ribbon Module containing the torn ribbon.

  • Page 82: Appendix 1 Specifications

    Appendix 1 Specifications Appendix 1 describes the printer specifications and supplies for use on the CB-426-T3 two-color printer. A1.1 Printer This is the printer specification. Item Supply voltage Power consumption Operating temperature range Relative humidity Print head density Printing method Print speed Available media width (including backing paper) Effective print width (max.)

  • Page 83: A1.2 Options

    CB-1004-QM Please make sure that the media that will be used is approved by TOSHIBA TEC. The warranty does not apply when a problem is caused by using media that is not approved by TOSHIBA TEC. For information regarding TOSHIBA TEC-approved media, please contact an authorized service representative.

  • Page 84: A1.3.2 Detection Area Of The Transmissive Sensor

    A1.3.1 Media Type (Cont.) A1.3.2 Detection Area of the Transmissive Sensor Note: This printer does not support a roll of tags with round holes. Appendix 1 The formula below shows the relation between paper roll length and paper core diameter. L : Paper length D : Paper roll diameter d : Paper core outside diameter...

  • Page 85: A1.3.3 Detection Area Of The Reflective Sensor

    A1.3.3 Detection Area of the Reflective Sensor A1.3.4 Effective Print Area Notes: Printing quality in the shaded area is not guaranteed. Printing quality in the 1-mm width area around the media is not guaranteed in addition to the shaded area. The center of media is positioned at the center of the print heads.

  • Page 86: A1.4 Ribbon

    A1.4 Ribbon Appendix 1 Please make sure that the ribbon will be used is approved by TOSHIBA TEC. The warranty does not apply to any problem caused by using non-approved ribbons. For information regarding TOSHIBA TEC-approved ribbon, please contact a sales representative.

  • Page 87: Appendix 2 Dip Switches

    Appendix 2 DIP Switches CAUTION! Please turn off the printer when changing the DIP switch settings, as this may cause an electric shock. Appendix 2 Appendix 2 describes functions of the DIP switches. The DIP switches are used to change a printer specification. To enable a new specification, please turn the printer off and then on.

  • Page 88: A2.1 Dip Switch A

    A2.1 DIP Switch A Notes: The shaded areas are the factory default settings. “OFF” means “OPEN”. See A2.3 for further information about the ribbon near end detection. Appendix 2 ON/OFF Without With Online Mode Program loading mode No detection of ribbon near end.

  • Page 89: A2.2 Dip Switch B

    A2.2 DIP Switch B Note: The shaded areas are the factory default settings. “OFF” means “OPEN”. Appendix 2 ON/OFF 2400 BPS 4800 BPS 9600 BPS 19200 BPS 1 bit 2 bits 7 bits 8 bits Without With EVEN XON/XOFF (No XON is output at the power on time) (No XOFF is output at the power off time.)

  • Page 90: A2.3 Ribbon Near End Detection

    A2.3 Ribbon Near End Detection Appendix 2 This section gives you additional information regarding ribbon near end detection. The printer detects that the ribbon is about to run out, when 10 + _ 7m of ribbon is remaining. When the ribbon is about to run out, the ERROR LED flashes. When replacing the ribbon, the printer resumes printing.

  • Page 91: Appendix 3 Quick Reference For Printing

    Appendix 3 Quick Reference for Printing The tables below outline the actions necessary to modify the printer settings. 1 Label Settings Actions Enter a name of label stock. Specify label size (including width and length). Specify an amount of space between labels.
  • Page 92 3 Other Settings Actions Select the graphics transfer mode. Feed labels/tags. Cut labels/tags. Check if there is any problem with the print head. View the license information. View the printer driver information. Select the language to display. Select the measuring unit. Specify the User Commands.
  • Page 93 The table below summarizes the tabs and functions available for the printer. Display the printer name. Type and display the comment. General Specify the separator page. Perform the test print. Display the printer name. Specify the output port. Select the printer driver to be used. Details Make the timeout settings.

  • Page 94: Appendix 4 Message And Led

    Appendix 4 Message and LED Appendix 4 describes the messages displayed on the Operation Panel. Symbols in the Message : The LED illuminates. 2 ####: Remaining label count 3 %%%: Remaining memory capacity for storing writable characters and logos 4 *: Print head block that has a problem. 1: Head 1 (Back) 2: Head 2 (Front) LED Indication LCD Messages...
  • Page 95 LED Indication LCD Messages POWER ONLINE ERROR FLASH WRITE ERR. FORMAT ERROR FLASH CARD FULL NO RIBBON ####* HEAD ERROR STACK OVERFLOW STACKER ERROR Display of error message (See Notes.) Notes: If a command error is found in the command received, 16 bytes of the command error, starting from the command code, will be displayed.

  • Page 96: Appendix 5 System Mode

    Appendix 5 System Mode Important! If System Mode is needed for any other purposes, please contact your authorized service representative before performing any operation in System Mode. A5.1 Operation Panel Note: Use the RESTART key to resume printing after a pause condition, or after clearing an error.

  • Page 97: A5.2 Overview

    A5.2 Overview <1>DIAG. V1.0 SENSOR <2>PARAMETER SET POSITION PRINT DENSITY HEAD ADJUST PRINTER PARA PM ADJUST HEAD SELECT RIBBON Appendix 5 System Mode consists of four main menus: Self-Diagnostic Test, Parameter Setting, Test Print, and RAM clear. NONE AUTO DIAGNOSTIC MAINTENANCE CONT HEAD CHECK FEED ADJ.+10.0mm...
  • Page 98 A5.2 Overview (Cont.) <3>TEST PRINT <4>RAM CLEAR Note: Press the RESTART key. This moves back to the previous menu. PRINT CONDITION ISSUE COUNT PRINT SPEED 6"/S SENSOR TRANS TYPE[S] NO CUT BACK FEED QUALITY HIGH LABEL LEN 102mm PAPER FEED SLANT LINE(1) SLANT LINE(2) COLOR...

  • Page 99: A5.3 Self-Diagnostic Test

    A5.3 Self-Diagnostic Test Note: Use the FEED or RESTART key to select a desired option. Notes: If any error occurs, an error message appears, and the printer stops printing. After clearing the error, press the PAUSE key to return to “<1>...

  • Page 100: A5.4 Parameter Setting

    A5.3 Self-Diagnostic Test (Cont.) Note: Make sure that the Top Cover is closed before starting the print head check. A5.4 Parameter Setting Notes: When pressing the FEED and RESTART keys at the same time in the parameter setting, the message returns to “<2> PARAMETER SET”.
  • Page 101 A5.4 Parameter Setting (Cont.) Print Start Position (-30.0mm to +10.0mm) +0.0mm One Label Print Start Position +3.0mm One Label Print Start Position -3.0mm One Label Print Start Position Media Feed Direction Cut Position (-20.0mm to +20.0m) +0.0mm Cut Position +3.0mm Cut Position -3.0mm Cut Position...
  • Page 102 A5.4 Parameter Setting (Cont.) X-Coordinate (-99.5mm to +99.5mm) X Y Z Note: See A5.7.5 for more detail. Notes: Use the FEED key for lighter density, or the RESTART key for darker density. The acceptable print density values are -50 to +50. The print density value is +0 at shipment from the factory.
  • Page 103 A5.4 Parameter Setting (Cont.) Note: Use the FEED or RESTART key to select a desired value or option. Appendix 5 Specifying the Print Condition for the Print Head Adjustment The print condition for the X/Y Direction Alignment Test should be specified before printing.
  • Page 104 A5.4 Parameter Setting (Cont.) X/Y Direction Alignment Tests X Direction Y Direction Appendix 5 Printing the X/Y Direction Alignment (Caliper-shaped Pattern) HEAD ADJUST Press the PAUSE key. “HEAD ADJUST” appears. Then press the PAUSE key again. ADJUST Press the PAUSE key. The printer starts printing the X/Y Direction Alignment Tests using the print conditions specified above.
  • Page 105 A5.4 Parameter Setting (Cont.) Notes: Use the FEED or RESTART key to select a desired value or option. Use the color for Head 1 as the reference color. Note: When G or H is selected, the acceptable values are 01 to 29. Notes: Use the FEED or RESTART key to select a desired value or option.
  • Page 106 A5.4 Parameter Setting (Cont.) Note: When C or D is selected, the acceptable values are 01 to 29. Note: Use the FEED or RESTART key to select a desired value or option. Appendix 5 HEAD2 B0_ 0 Next enter the value within a range of 00 to 31 for the best alignment.
  • Page 107 A5.4 Parameter Setting (Cont.) Note: See A5.7.4 for further information about the pulse motor speed. Note: Use the FEED or RESTART key to select a desired value. Appendix 5 Specifying the Control Code Selection Method CODE AUTO Select the Control Code methods: “AUTO” (automatic selection), or “ESC, LF, NUL”...
  • Page 108 A5.4 Parameter Setting (Cont.) Note: Use the FEED or RESTART key to enter a desired option. Note: The ribbon type can also be changed in the printer properties on the computer. See Section 3.8.2. Appendix 5 Specifying the Print Head to be Used PM ADJUST Press the PAUSE key.

  • Page 109: A5.5 Test Print

    A5.5 Test Print Notes: When pressing the FEED and RESTART keys at the same time in the Test Print menu, the message returns to “<3> TEST PRINT”. If holding the FEED RESTART key for 0.5 seconds or longer in the Test Print menu, the key is entered continuously.
  • Page 110 A5.5 Test Print (Cont.) Note: The label length (pitch) will be 1300mm if a SIMM is added to the printer Test Print: Slant Line Pattern Note: See A5.7.6 for further information. Appendix 5 TYPE[S] NO CUT Select the issue mode for the print test: “[S] NO CUT” (Batch mode without cutting) or “[C] WITH CUT”...
  • Page 111 A5.5 Test Print (Cont.) Note: Press the FEED key to skip the slant line pattern print for any color not required. Test Print: Color Band Pattern Test Print: Character Pattern Test Print: Bar Code Pattern Note: Press the FEED key to display “AUTO PRINT (REF.)”...

  • Page 112: A5.6 Ram Clear

    A5.6 RAM Clear Notes: When pressing the FEED and RESTART keys at the same time in RAM Clear or “NO RAM CLEAR”, the message returns to “<4> RAM CLEAR”. After RAM clear, the following items are still stored: X/Y direction fine adjustment value, total label distance covered, sensor adjustment value and data in the flash memory.
  • Page 113 A5.6 RAM Clear (Cont.) Notes: See A5.7.9 for further information about the initial values after clearing the print distance. To clear the print distance for either Head 1 or 2, press the FEED key to select the Head. Select “NONE” not to clear the print distance for both colors.

  • Page 114: A5.7 Additional Information

    A5.7 Additional Information A5.7.1 Self-Diagnostic Test Result Sample and Descriptions 1 Memory Check Boot area (version, part number, checksum) Program area (version, part number, checksum) Alphanumeric font ROM checksum Kanji ROM checksum EEPROM check SIMM check Memory (SIMM) capacity 2 Sensor Check Open-air temperature sensor Power supply unit temperature sensor Thermal head temperature sensor (HEAD 1 and HEAD 2)

  • Page 115: A5.7.2 Maintenance Counter/Parameter Check Print Sample And Descriptions

    A5.7.2 Maintenance Counter/Parameter Check Print Sample and Descriptions 1 Maintenance Counter Total label distance covered (cannot be cleared) Label distance covered Print distance (HEAD 1 and HEAD 2) Cut count Head-up/down count (HEAD 1 and HEAD 2) Ribbon motor drive time (HEAD 1 and HEAD 2) RS-232C hardware error count Momentary power interruption count 2 Parameters...

  • Page 116: A5.7.3 Cut Operation Example

    A5.7.3 Cut Operation Example A5.7.4 Pulse Motor Speed Usually “AUTO” should be selected. Depending on print patterns, the colors may not be aligned, and the pulse motor speed fine adjustment should be made. The pulse motor speed adjustment allows more precise color registration. However, if the pulse motor speed needs changing, please contact an authorized service representative.

  • Page 117: A5.7.7 Initial Values After Clearing The Maintenance Counter (Mainte.cnt.clear)

    A5.7.7 Initial Values after Clearing the Maintenance Counter (MAINTE.CNT.CLEAR) Label distance covered Print distance (HEAD 1) Print distance (HEAD 2) Cut count Head up/down count (HEAD 1) Head up/down count (HEAD 2) Ribbon motor drive time (HEAD 1) Ribbon motor drive time (HEAD 2) RS-232C hardware error count Momentary power interruption count Item...

  • Page 118: A5.7.8 Initial Values After Clearing The Parameter (Parameter Clear)

    A5.7.8 Initial Values after Clearing the Parameter (PARAMETER CLEAR) Print start position fine adjustment Cut position fine adjustment Back feed fine adjustment Stop position fine adjustment X direction fine adjustment (HEAD 1) X direction fine adjustment (HEAD 2) Y direction fine adjustment (HEAD 1) Y direction fine adjustment (HEAD 2) Print density fine adjustment (HEAD 1) Print density fine adjustment (HEAD 2)

  • Page 119: A5.7.9 Initial Values After Clearing The Print Distance (Print Step Clear)

    A5.7.9 Initial Values after Clearing the Print Distance (PRINT STEP CLEAR) Print distance (HEAD 1) Print distance (HEAD 2) Appendix 5 Item System Mode Initial Value 0.0 km 0.0 km...

  • Page 120: Appendix 6 Interface

    Appendix 6 Interface This printer has the following requirements: The computer must have a serial port or centronics parallel port. To communicate with the computer, either an RS-232C cable, Centronics cable or Expansion I/O Cable is required. (For pin description of the RS-232C, refer to the table below.) (1) RS-232C cable (2) Centronics cable (3) Expansion I/O cable 24 pins...
  • Page 122 PRINTED IN JAPAN EO1-33027...

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