Troubleshooting - Saeco 10002778 Operation And Maintenance Manual

TROUBLESHOOTING - SAFETY RULES
30
P
ROBLEMS
The machine does not turn on.
Hot water or steam is not dispensed.
Coffee has little crema.
The brew group does not come out.
The machine grinds the coffee beans
but no coffee comes out.
(see note)
The coffee is too weak.
(see note)
Coffee is brewed slowly.
(see note)
Coffee leaks out of the dispensing
head.
The machine grinds the coffee, but
coffee does not brew.
Note: If dealing with an initial start-up or if the coffee blend has been changed, a certain number of coffees must be brewed
in order to allow the machine to optimize the parameters.
Please contact Saeco or an authorized service center for any problems not covered in the above table or when the
suggested solutions do not solve the problem.
ADDITIONAL INFORMATION FOR THE CORRECT USE OF THE INTENZA WATER FILTER
To correctly use the Intenza water fi lter, please consider the following instructions:
1. Store the Intenza water fi lter in a cool area in which the room temperature ranges from +1°C to +50°C (34°F to
122°F). Do not store it in direct sunlight.
2. Carefully read the operating instructions and the safety warnings provided with each fi lter.
3. Keep the fi lter instructions together with the manual.
4. These instructions integrate those contained in the manual, as they focus on the specifi c application of the fi lter in
the machine.
C
AUSES
The machine is not connected to the
power source.
The plug has not been plugged into the
back of the machine.
The hole of the hot water/steam wand is
clogged.
The coffee blend is unsuitable or coffee
is not freshly roasted.
The SBS dial is turned towards the left.
The brew group is out of place.
The dregdrawer is inserted.
The water tank is empty.
The brew group is dirty.
Rare event that occurs when the
machine is automatically adjusting the
dose.
Rare event that occurs when the
machine is automatically adjusting the
dose.
The coffee grind is too fi ne.
The brew group is dirty.
The dispensing head is clogged.
The opti-dose adjustment is not at the
optimal setting.
S
OLUTIONS
Connect the machine to the power source.
Insert the plug into the machine's power
socket.
Clean the hole of the hot water/steam wand
using a pin.
Change coffee blend.
Turn the SBS dial to the right.
Turn the machine on. Close the service door.
The brew group is automatically placed in the
correct position.
Remove the dregdrawer fi rst, then the brew
group.
Fill the water tank and prime the circuit again.
Clean the brew group.
Brew a few coffees as described in the
manual.
Brew a few coffees as described in the
manual.
Adjust the grinder to a coarse grind (see page 11).
Clean the brew group.
Clean the dispensing holes with a soft cloth.
Change the opti-dose adjustment (see page 8).