What To Do If The Aid Stops Working - Siemens Octiv S Information

What to do if the aid
stops working
Has your hearing aid
stopped amplifying
sound?
• Turn the aid off and on
again. You may have
accidentally altered the
program or volume. This
should reset the aid.
• Try a new battery. Battery
power can vary between 1-2
weeks.
• Try separating the tubing
from the aid and cup the aid
in your hand. The aid should
whistle:
- If it whistles, check the
tubing and mould/ LifeTip
for signs of blockage. You
may need to contact the
Audiology Department to
change tubing/ LifeTip.
- If it does not whistle,
attend the open access
clinic in your area.
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Does your hearing
aid whistle when it
is in your ear?
• Check that the ear
mould/LifeTip is inserted
correctly and fully into
your ear.
• You may have excess wax,
which can cause your
hearing aid to feedback.
See your GP about removal.
• Check your tubing for
discolouration or cracks.
The tubing may need to
be changed.