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Orion SP
User Guide
www.siemens.com/hearing
Life sounds brilliant.

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Table of Contents
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Summary of Contents for Siemens Orion SP

  • Page 1 Orion SP User Guide www.siemens.com/hearing Life sounds brilliant.
  • Page 2: Table Of Contents

    Content Welcome    Your hearing instruments    Getting to know your hearing instruments     Components and names    Controls    Settings    Battery size    Service information    Batteries    Replacing non-rechargeable batteries    Child lock (optional)    Daily use    Turning on and off    Inserting    Removing    Adjusting the volume    Changing the hearing program    Further adjustments (optional)     Locking the controls (optional)    Using two hearing instruments (optional)    On the phone    Telephone program     Content...
  • Page 3 Audio induction loops    Telecoil program and remote control    Audio input    Attaching the audio shoe    Removing the audio shoe    Maintenance and care    Cleaning    Drying    Storage    Troubleshooting    Important information    Intended use    Explanation of symbols    Transport and storage conditions    Disposal information    Technical information    Conformance information    Important safety information    Personal safety    Product safety    Tinnitus noiser    Country-specific information    Content...
  • Page 4: Welcome

    Welcome You have chosen a Siemens hearing instrument, a reliable  partner to accompany you through everyday life. Like  everything new, it will take you a little while to become  familiar with it. This document, along with support from your Hearing  Care Professional, will help you. You will quickly come to  appreciate the advantages and greater quality of life your  hearing instrument offers.  CAUTION Read this user guide thoroughly and completely  and follow the safety information in this document  to avoid damage or injury.  To benefit most from your hearing instrument, wear it  daily and all day long. Especially after longer periods of  living with hearing loss, a dedicated hearing training is  recommended - with a Hearing Care Professional or at  home. Welcome...
  • Page 5: Your Hearing Instruments

    Your hearing instruments Getting to know your hearing instruments It is recommended to familiarize yourself with your new  hearing instruments. With the instruments in your hand  try using the controls and note their location on the  instrument. This will make it easier for you to feel and  press the controls while wearing the hearing instruments. If you have problems pressing the controls of your  hearing instruments while wearing them, you can  ask your Hearing Care Professional about a remote  control option. Your hearing instruments...
  • Page 6: Components And Names

    Components and names ➊  ➍  Earhook LED status indicator ➋  ➎  Microphone  Rocker switch (standard) or  openings flat cover for pediatric use  (optional) ➌  Push button ➏  Battery compartment Your hearing instruments...
  • Page 7: Controls

    Controls With the controls you can, for example, adjust the volume  or switch hearing programs. Your hearing instruments  either have a push button and a rocker switch or a  push button only.  The Hearing Care Professional has assigned your desired  functions to the controls.  Ask your Hearing Care Professional to mark your  controls and their functions on the following  pages. Control Left Right Push button Rocker switch You can also use a remote control. Your hearing instruments...
  • Page 8: Push Button

    Push button Function Left Right Program change Standby/turn on  press briefly,   press 2 seconds Rocker switch Function Left Right Volume up/down Tinnitus noiser level up/down Sound balance Push button and rocker switch Function Left Right Lock / Unlock the controls Read more in section "Locking the controls". Your hearing instruments...
  • Page 9: Settings

    Settings Ask your Hearing Care Professional to mark your  individual settings on the following pages. Hearing programs Read more in section "Changing the hearing program". Features Power-on delay enables whistle-free insertion of  hearing instruments. Read more in section "Turning on and off". e2e wireless enables simultaneous control of both  hearing instruments. Read more in section "Using two hearing  instruments". Accessories Remote control Battery size Batteries Non-rechargeable (size 675) Your hearing instruments...
  • Page 10: Service Information

    Service information Serial numbers Left: Right: Service dates Your Hearing Care Professional Date of purchase: Your hearing instruments...
  • Page 11: Batteries

    Batteries When the battery is low the sound becomes weaker or  you will hear an alert signal. It depends on the battery  type how long you have until you have to replace the  battery.  Your Hearing Care Professional can configure the LED  to indicate the battery status. However, the hearing  instrument must be turned on to indicate the status: When the battery is full, the LED shines constantly. ■  When the battery is low, the LED flashes repeatedly,  ■  approximately every 5 seconds until the battery is  empty. When the battery is empty, the LED goes out. ■  When the battery compartment is locked, you  need a tool to open it. Read more in section  "Child lock". Batteries...
  • Page 12: Replacing Non-Rechargeable Batteries

    Replacing non-rechargeable batteries Remove empty batteries immediately and dispose of  according to local regulations. Remember to have your replacement batteries  with you at all times. Removing: Open the battery compartment. Pull the battery out. Batteries...
  • Page 13 Inserting: Remove the protective film from the new  battery. Slide the battery into the compartment.  Make sure the "+" symbols on the  battery and compartment are aligned  (refer to the picture). A magnet in the battery compartment  ensures that the battery snaps  noticeably into place.  Carefully close the battery compartment. If you feel  resistance, the battery is not inserted correctly. Do not attempt to close the battery compartment by  force. It can be damaged. Batteries...
  • Page 14: Child Lock (Optional)

    Child lock (optional) Your hearing instruments can be modified to provide a  child-safe battery compartment, which can be locked  (child lock). The child lock has to be activated by the  Hearing Care Professional. With the child lock enabled, the battery compartment will  automatically lock when closed. This prevents e.g. a child  from removing and swallowing the battery. To open the locked battery compartment, you need a  tool. The tool is included with delivery of any child-lock  battery compartment set. Opening a locked battery compartment: Use the tool to push  the white locking bar  to the opposite side.  Hold it in place and  at the same time  open the battery  compartment. Batteries...
  • Page 15 Locking / Unlocking the battery compartment To lock or unlock the battery compartment,  a special tool is required. Your Hearing Care  Professional will lock or unlock the battery  compartment for you. The following instructions are for your Hearing  Care Professional only. The position of the locking bar in the battery  compartment indicates whether the battery compartment  is locked. The upper image shows an unlocked  battery compartment. To lock it, the  Hearing Care Professional has to remove  the highlighted part. The lower image shows a locked battery  compartment. To unlock it, the Hearing  Care Professional has to install a child lock  disabler. Batteries...
  • Page 16 Locking the battery compartment: Insert the tip of the tool  into the small opening. Push / Lever the small  plastic part out of the  battery compartment. The battery compartment is locked. The battery compartment can be unlocked by the Hearing  Care Professional again. Unlocking the battery compartment: Push the locking bar with  the child lock disabler to  the other side.  Ensure that the child lock  disabler is completely  inserted. Rotate the shaft to break it  off. Batteries...
  • Page 17: Daily Use

    Daily use Turning on and off You have several options to turn your hearing instruments  on or off. Via battery compartment: Turning on: Close the battery compartment. The default volume and hearing program are set. Turning off: Open the battery compartment. Via push button: Turning on or off: Press the push button for 2 seconds.  Refer to section "Controls" for your personal settings. After turning on, the previously used volume and  hearing program are set.  Via remote control: Follow the instructions in the remote control's user  guide. After turning on, the previously used volume and  hearing program are set. Daily use...
  • Page 18 When wearing the hearing instruments, an  ■  optional acoustic signal can indicate when an  instrument is turned on or off.  Your Hearing Care Professional can configure  ■  the LED to shine when the instrument is turned  Remove the batteries if you do not want to use  ■  the hearing instruments for several days. When the power-on delay is activated, the hearing  instruments turn on after a delay of several seconds.  During this time you can insert the hearing instruments  without experiencing unpleasant whistling. The "power-on delay" can be activated by your Hearing  Care Professional.  Daily use...
  • Page 19: Inserting

    Inserting Your hearing instruments have been fine-tuned for your  right and left ear. Colored markers  indicate the side:  red marker = right ear ■  blue marker = left ear ■  To insert the hearing instrument: Hold the tube at the bend that is closer to the  ear piece. Carefully push the ear piece in  ➊ the ear canal  Twist it slightly until it sits  well. Lift the hearing instrument  and slide it over the top of  ➋ your ear  .  Insert the right hearing instrument with the  ■  right hand and the left hearing instrument with  the left hand.  If you have problems inserting the ear piece,  ■  use the other hand to gently pull your earlobe  downwards. This opens the ear canal and eases  insertion of the ear piece. Daily use...
  • Page 20: Removing

    Removing Lift the hearing instrument  and slide it over the top of  ➊ your ear  Hold the ear piece between  your thumb and index finger.  Carefully twist the ear piece  forward while pulling  ➋ it out  Clean and dry your hearing instruments after usage. Read  more in section "Maintenance and care". Adjusting the volume Your hearing instruments automatically adjust the volume  to the listening situation. If you prefer manual volume adjustment, press the  rocker switch briefly or use a remote control. Refer to section "Controls" for your personal settings. An optional signal can indicate the volume change. Daily use...
  • Page 21: Changing The Hearing Program

    Changing the hearing program Hearing programs change the characteristics of the sound  coming through the hearing instrument. They help you  to select the optimal setup for every listening situation.  An optional signal can indicate the change of the hearing  program. Additionally, your Hearing Care Professional can configure  the LED to indicate the program change: The LED light  flashes once if you change to program 1, twice if you  change to program 2, and so on. To change the hearing program, press the push button  briefly or use a remote control. Refer to section "Controls" and to section "Settings" for  your personal settings and for a list of your hearing  programs. Your Hearing Care Professional can configure  your hearing instruments so that they switch  automatically to the audio shoe program if the  audio shoe has been attached. Read more in section "Audio input". Further adjustments (optional) The controls of your hearing instruments can also be  used to change, for example, the sound balance or the  tinnitus noiser level. Sound balance allows you to adjust  the bass and treble to your preferences. Refer to section "Controls" for your personal settings. Daily use...
  • Page 22: Locking The Controls (Optional)

    Locking the controls (optional) To prevent any accidental operation you can lock the  controls. When the controls are locked, both push button  and rocker switch are disabled. To lock the controls, press the top of the rocker switch  and hold it. Simultaneously press the push button on  the same hearing instrument for 3 seconds. To unlock the controls, press the bottom of the  rocker switch and hold it. Simultaneously press the  push button on the same hearing instrument for  3 seconds. Whether this function is configured for your hearing  instruments is listed in section "Controls". If you are wearing two hearing instruments,  ■  you have to lock or unlock the controls on each  hearing instrument separately. Locking or unlocking can optionally be indicated  ■  by an acoustic signal or by the LED light flashing  briefly. When you turn your hearing instruments off  ■  and on again, the key lock remains in the  previously selected state. Daily use...
  • Page 23: Using Two Hearing Instruments (Optional)

    Using two hearing instruments (optional) Very rarely does hearing loss occur in only one ear,  therefore the use of two instruments ensures that you are  improving your hearing in all situations allowing you to  better participate in your daily life. When controlling two instruments you have the following  options to, for example, change the hearing program:  You can control each hearing instrument separately. ■  You can control both hearing instruments  ■  simultaneously. Your Hearing Care Professional has to activate the  "e2e wireless" function, enabling both hearing  instruments to exchange information. You can then  use either a remote control or the user controls on  either of your instruments for the desired function   e.g. volume change.  The control elements of both instruments can even be set  differently – thus offering you the degree of control you  really need.  Daily use...
  • Page 24: On The Phone

    On the phone When you are on the phone, hold the  telephone receiver slightly above your  ear. The hearing instrument and  telephone receiver have to be aligned.  Turn the receiver slightly so that the ear  is not completely covered.  Telephone program You may prefer a certain volume when using the phone.  Ask your Hearing Care Professional to configure a  telephone program.  Switch to the telephone program whenever you are on  the phone. Whether a telephone program is configured for your  hearing instrument is listed in section "Settings".  On the phone...
  • Page 25: Audio Induction Loops

    Audio induction loops Many telephones as well as public places like theatres  offer the audio signal (music and speech) via an audio  induction loop. With this system, your hearing  instruments can directly receive the desired signal –  without distracting noise in the environment.  You can usually recognize audio induction  loop systems by certain signs. Ask your Hearing Care Professional to configure a telecoil  program. Switch to the telecoil program whenever you are in a  place with an audio induction loop.  Whether the telecoil program is configured for your  hearing instrument is listed in section "Settings".  Telecoil program and remote control NOTICE For instruments with wireless connectivity: When the telecoil program is active, the remote  control may cause a pulsing noise. Use the remote control with a distance greater  than 10 cm (4 inches). Audio induction loops...
  • Page 26: Audio Input

    Audio input With an audio shoe you can connect your hearing  instrument to an FM system. An FM system gathers  speech at the voice source (via a separate microphone)  and transmits the sound directly to the hearing  instrument. This can be useful for adults in difficult  listening situations and for children in classrooms. Nowadays, most FM systems allow for coupling with  audio devices like a MP3 player. Your Hearing Care Professional can configure your  hearing instruments so that they switch automatically  to the audio shoe program if the audio shoe has been  attached. If you want to use an audio shoe, a special battery  compartment is required. Ask your Hearing Care Professional to exchange  the battery compartment. WARNING Risk of electric shock! Connect audio input only to a device  conforming to IEC 60065, the IEC-Norm for  audio, video and other electronic devices. NOTICE Use an approved audio shoe only. Ask your  Hearing Care Professional for this accessory. Audio input...
  • Page 27: Attaching The Audio Shoe

    NOTICE Hold the audio shoe  tightly when  you remove the  FM receiver. Attaching the audio shoe Open the battery compartment. Pull the cover out. The shape of the cover depends on your type of  hearing instrument. Slide the audio shoe in. Audio input...
  • Page 28 Ensure that it clicks  noticeably in place. Close the battery compartment. Audio input...
  • Page 29: Removing The Audio Shoe

    Removing the audio shoe When the audio shoe is not attached, you can install a  cover to prevent dirt and dust from entering the housing. Open the battery  compartment. Drag the slider on  the audio shoe back  and at the same time  move the audio shoe  downwards to remove  it from the device. Slide the cover in the direction of the arrow into  position. The shape of the cover depends on your type of  hearing instrument. Close the battery compartment. Audio input...
  • Page 30: Maintenance And Care

    Maintenance and care Siemens hearing instruments are so robust that they will  function reliably for years. It is, however, important that  you take care of your instruments and observe a few basic  rules, which will soon become habit.  Cleaning For hygiene reasons and to maintain functionality, clean  your hearing instruments daily. NOTICE Do not put your hearing instruments  in water. Clean your hearing instruments with a soft, dry tissue. Ask your Hearing Care Professional for recommended  cleaning products, special care sets and further  information on how to keep your hearing instruments  in good condition.  For a more thorough professional cleaning, take your  instruments to your Hearing Care Professional.  Maintenance and care...
  • Page 31: Drying

    Drying Dry your hearing instruments overnight. Ask your Hearing Care Professional for recommended  drying products.  Storage During longer periods of non-use, store your hearing  instruments with open battery compartment (and  batteries removed) in a drying system in order to  prevent the penetration of moisture.  Maintenance and care...
  • Page 32: Troubleshooting

    Troubleshooting Problem and possible solutions Sound is weak. Increase the volume. ■  Replace the empty battery. ■  Clean the ear piece. ■  Hearing instrument emits whistling sounds. Reinsert the ear piece until it fits securely. ■  Decrease the volume. ■  Clean the ear piece. ■  Sound is distorted. Decrease the volume. ■  Replace the empty battery. ■  Clean the ear piece. ■  Hearing instrument emits signal tones. Replace the empty battery. ■  Hearing instrument does not work. Turn the hearing instrument on. ■  Gently close the battery compartment completely. ■  Replace the empty battery. ■  Make sure the battery is inserted correctly. ■  Power-on delay is active. Wait several seconds and  ■  check again. Consult your Hearing Care Professional if you encounter  further problems. Troubleshooting...
  • Page 33: Important Information

    Important information Intended use Hearing instruments are intended to improve the hearing  of hearing impaired persons. Diagnosis and prescription  of a hearing instrument must be performed by hearing  health specialists, e.g. acousticians, audiologists or  ENT doctors. Use the hearing instruments and accessories only  as described in this user guide. Explanation of symbols Points out a situation that could lead to serious,  moderate, or minor injuries. Indicates possible property damage. Advice and tips on how to handle your device better. Information and warnings for children with hearing  instruments. Important information...
  • Page 34: Transport And Storage Conditions

    Transport and storage conditions During extended periods of transport and storage, please  observe the following conditions: Storage Transport Temperature 10 to 40 °C -20 to 60 °C Relative humidity 10 to 80 % 5 to 90 % Air pressure 700 to 1050 hPa 200 to 1200 hPa For other parts, such as batteries, other conditions may  apply. Disposal information Within the European Union, the marked equipment is  covered by "Directive 2002/96/EC of the  European Parliament and of the Council of  27 January 2003 on waste electrical and  electronic equipment." Amended by "Directive 2003/108/EC" (WEEE). NOTICE Recycle hearing instruments, accessories and  packaging according to national regulations. Important information...
  • Page 35: Technical Information

    NOTICE To avoid environmental pollution, do not throw  batteries into household trash. Recycle or dispose of batteries according to  national regulations or return them to your  Hearing Care Professional. Technical information FCC ID: SGI-WL002BTE IC: 267AB-WL002  Operating frequencies: F =3.28 MHz  N14203 (EMC and radio communications compliance  label Australia) This Class B digital apparatus complies with Canadian  ICES-003. Changes or modifications made to this equipment  not expressly approved by Siemens Audiologische  Technik GmbH for compliance may void the  FCC authorization to operate this equipment. Important information...
  • Page 36 FCC compliance This device complies with Part 15 of the FCC Rules and  with RSS-210 of Industry Canada. Operation is subject to the following conditions: this device may not cause harmful interference, and ■  this device must accept any interference received,  ■  including interference that may cause undesired  operation. This equipment has been tested and found to comply  with the limits for a Class B digital device, pursuant  to Part 15 of the FCC Rules. These limits are designed  to provide reasonable protection against harmful  interference in a residential installation. This equipment  generates, uses and can radiate radio frequency energy  and, if not installed and used in accordance with the  instructions, may cause harmful interference to radio  communications. However, there is no guarantee that  interference will not occur in a particular installation. If  this equipment does cause harmful interference to radio  or television reception, which can be determined by  turning the equipment off and on, the user is encouraged  to try to correct the interference by one or more of the  following measures: Reorient or relocate the receiving antenna. ■  Increase the separation between the equipment and  ■  receiver. Important information...
  • Page 37: Conformance Information

    Connect the equipment to an outlet on a circuit  ■  different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV  ■  technician for help. Conformance information With the CE marking Siemens confirms compliance with  the European Directive 93/42/EEC concerning  medical devices. For the products with e2e wireless 2.0 Siemens  additionally confirms compliance with the European  Directive 99/5/EC (R&TTE) concerning radio and  telecommunications terminal equipment. Important information...
  • Page 38: Important Safety Information

    Important safety information Personal safety WARNING Risk of impairing the residual hearing of the user. Use only hearing instruments that have been  fitted especially for your needs. WARNING Risk of injury! Do not use obviously damaged devices and  return them to point of sale. WARNING Risk of explosion! Do not use your hearing instruments in  explosive atmospheres (e. g. in mining areas). CAUTION Risk of injury! Always wear the tube with an ear piece. Make sure that the ear piece is completely  attached. Important safety information...
  • Page 39 WARNING Risk of affecting electronic equipment! In areas where the use of electronics or wireless  devices are restricted, verify if your device has  to be turned off. WARNING Risk of interference with active and non-active  implants! If you wear an active or a non-active implant,  e.g. a brain implant: Prior to use, have the electromagnetic  compatibility verified. Consult the physician that implanted the device  before using your hearing instruments. Keep a safe distance of about 1.6 inches (4 cm)  between the implant and hearing instruments. Important safety information...
  • Page 40 WARNING Choking hazard! Your hearing instruments contain small parts  which can be swallowed. Ensure adequate supervision if infants, small  children or mentally disabled persons need to  wear hearing instruments. Check the completeness of the hearing  instruments regularly. Ensure that your child does not detach the  hearing instrument from the earmold. Consult your Hearing Care Professional if the  housing is deformed. Keep the battery compartment locked. Verify  the proper function of the locking mechanism. Keep batteries and accessories out of children's  reach. If swallowed consult a physician or a hospital  immediately. Important safety information...
  • Page 41: Product Safety

    Product safety NOTICE Leaking batteries damage the hearing instruments. Turn the hearing instruments off when not in  use to preserve the battery. Remove batteries when the instruments are not  in use for a prolonged period of time. NOTICE Protect your hearing instruments from extreme  heat. Do not expose them to direct sunlight. NOTICE Do not dry your hearing instruments in the  microwave oven. NOTICE Different types of strong radiation, e. g. during  X-ray or MRI head examinations, may damage  hearing instruments.  Do not wear the hearing instruments during  these or similar procedures. Weaker radiation, e. g. from radio equipment or  airport security, does not damage the hearing  instruments. Important safety information...
  • Page 42: Tinnitus Noiser

    NOTICE Protect your hearing instruments from high  humidity. Do not wear them in the shower or  when you apply make-up, perfume, aftershave,  hairspray or suntan lotion. Only for two instruments or the use of a remote control: In some countries restrictions for the usage of  wireless equipment exist. Refer to local authorities for further  information. NOTICE Your hearing instruments are designed to comply  with international standards on electromagnetic  compatibility but interference with nearby  electronic devices could occur. In this case, move  away from the source of interference. Tinnitus noiser Your hearing instrument may be equipped with a tinnitus  noiser. The use of the tinnitus noiser should be only on  the advice and in consultation with your Hearing Care  Professional.  Important safety information...
  • Page 43 WARNING Risk of further impairment to the user’s hearing  health. There are some potential concerns associated  with the use of any sound generating tinnitus  therapy device. Discontinue use and seek medical  evaluation if any of the following conditions occur: chronic skin irritation on, near, or around the  site of device placement. unusual side effects (e.g. dizziness, nausea,  headaches, heart palpitations). perceived decrease in auditory function  (e.g. decreased loudness, speech not as clear). WARNING Risk of further impairment to the user’s hearing  health. The volume of the tinnitus noiser can be set to  a level which could lead to permanent hearing  damage when used for a prolonged period of time. The tinnitus noiser should never be used at  uncomfortable levels. Important safety information...
  • Page 44 For Hearing Care Professionals: The target population is primarily the adult population  over 21 years of age. The patient may have some control  of the level or volume of the signal and the patient should  discuss this adjustment as well as his or her comfort  level and sound of the signal with their Hearing Care  Professional.  WARNING Risk of further impairment to the user’s hearing  health. The volume of the tinnitus noiser can be set to  a level which could lead to permanent hearing  damage when used for a prolonged period of time.  Should the tinnitus noiser be set to such a level  in the hearing instrument, advise the user of  the maximum amount of time per day he or she  should use the tinnitus noiser.  For example, occupational safety guidelines  restrict continuous noise exposure of  80 dBA SPL to 8 hours per day.  The tinnitus noiser should never be used at  uncomfortable levels.  Important safety information...
  • Page 45 WARNING Risk of further impairment to the user’s hearing  health. A Hearing Care Professional should advise a  prospective tinnitus noiser user to consult  promptly with a licensed physician (preferably an  ear specialist) before using the tinnitus noiser if  the Hearing Care Professional determines through  inquiry, actual observation, or review or any other  available information concerning the prospective  user that the prospective user has any of the  following conditions: Visible congenital or traumatic deformity of the  ear. History of active drainage from the ear within  the previous 90 days. History of sudden or rapidly progressive hearing  loss within the previous 90 days. Acute or chronic dizziness. Unilateral hearing loss of sudden or recent  onset within the previous 90 days. Important safety information...
  • Page 46: Country-Specific Information

    Country-specific information Country-specific information...
  • Page 48 Siemens Audiologische Technik GmbH Gebbertstrasse 125 91058 Erlangen Germany Phone +49 9131 308 0 Document No. A91SAT-02158-99T01-7600 EN Order/Item No. 108 233 18 | Master Rev02, 08.2013 · ANR Printed in Germany | © Siemens AG, 08.2013 www.siemens.com /hearing...

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