Communication Tactics - Siemens Octiv S Information

Communication tactics

Speak clearly and use normal
lip movements, natural facial
expressions and gestures.
attention"
Before you start to
speak to me, make
sure you are in the
same room as me
and you have my
full attention.
Always turn and face me when
you talk. It helps me pick up any
visual clues you might give me.
30
"Don't cover
your mouth"
"Get my
"Face me"
Use plain language
and don't waffle.
"Get to
the point"