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User's Guide TD-4420TN/4520TN
TD-4650TNWB/4650TNWBR
User's Guide (English)
TD-4750TNWB/4750TNWBR
User's Guide TD-4650TNWB/4650TNWBR/TD-4750TNWB/4750TNWBR
Version 01
© 2020 Brother Industries, Ltd. All rights reserved.
ENG

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Summary of Contents for Brother TD-4650TNWB

  • Page 1 User's Guide TD-4420TN/4520TN TD-4650TNWB/4650TNWBR User's Guide (English) TD-4750TNWB/4750TNWBR User's Guide TD-4650TNWB/4650TNWBR/TD-4750TNWB/4750TNWBR Version 01 © 2020 Brother Industries, Ltd. All rights reserved.
  • Page 2 Trademarks ® The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by Brother Industries, Ltd. is under license. ® ® Wi-Fi is a registered trademark of Wi-Fi Alliance CG Triumvirate is a trademark of Agfa Corporation.
  • Page 3: Table Of Contents

    Contents 1. Introduction ......................1 1.1 Product Introduction ....................1 1.2 Additional Product Reference ................... 1 2. Operations Overview ....................2 2.1 Unpack the printer and check the components ............2 2.2 Printer Overview......................3 2.2.1 Front View ....................3 2.2.2 Interior View ....................
  • Page 4 6.6 Advanced Settings ....................50 6.7 File Manager ......................51 6.8 Diagnostic Functions ....................52 7. Brother Printer Management Tool (BPM) .............. 53 7.1 Start the BPM ......................53 7.2 Auto-Calibrating the Media Sensor using the BPM ..........54 8. Setting up the RFID ....................55 8.1 Introduction......................
  • Page 5: Introduction

    1. Introduction 1.1 Product Introduction The sleek design of the TD-4650TNWB/4650TNWBR/4750TNWB/4750TNWBR label printer can handle up to 984 ft (300 m) of ribbon and label rolls. Its internal 5" (127 mm) label capacity can be further expanded with an External Roll Holder to handle 8" (203.2 mm) rolls, designed for industrial label printers.
  • Page 6: Operations Overview

    2. Operations Overview 2.1 Unpack the printer and check the components Note Keep the packaging materials in case you must ship the printer. The components included in the box: Printer Unit 1" (25.4 mm) Ribbon Paper Core Two 1" (25.4 mm) Ribbon Spindles Power Cord External Universal Switching Power Supply USB Cable...
  • Page 7: Printer Overview

    2.2 Printer Overview 2.2.1 Front View LED Indicator Feed/Pause Button (controls the icon on the right side of the LCD) Roll Compartment Cover Open Tab Label Output Slot Navigation Buttons Menu Button (controls the icon on the left side of the LCD)
  • Page 8: Interior View

    2.2.2 Interior View Roll Compartment Cover Ribbon Supply Hub Ribbon Rewind Spindle Media Adapter Print Head Gap Sensor Ribbon Supply Spindle Media Guide Tips Roll Guides Black Mark Sensor Platen Roller RFID Antenna Slider (TD-4650TNWBR Ribbon Rewind Hub and TD-4750TNWBR only) WARNING DO NOT touch rotating parts.
  • Page 9: Rear View

    2.2.3 Rear View Power Switch Power Port USB Port (USB 2.0/Hi-Speed mode) USB Host Port RS-232 Serial Port Ethernet Port Note For more information, see 9. Product Specifications.
  • Page 10: Connect The Power Cord

    2.3 Connect the Power Cord Note Before you plug the Power Cord into the Power Port, make sure the printer's Power Switch  is in the OFF position. Place the printer on a flat, secure surface.  For more information, see 9.
  • Page 11: Control Panel

    2.4 Control Panel Description Functionality  Menu Button (Left): Opens the LCD menu in Ready Mode. Selects the left icon in the LCD footer.  Feed/Pause Button (Right): Soft Buttons Ejects one label length of the media in Ready Mode. Selects the right icon in the LCD footer.
  • Page 12: Led Indicator

    2.5 LED Indicator LED Color Description Green (Lit) The power is on and the printer is ready to use. Green (Flashing)  The printer is downloading data from a computer.  The printer is paused. Amber The printer is removing data. Red (Lit) ...
  • Page 13: Set Up Your Printer

    3. Set Up Your Printer 3.1 Load the Ribbon 1. Press the tabs located on each side of the printer, and then lift the Roll Compartment Cover. 2. Use one of the following paper cores: For 1" (25.4 mm) and 0.5" ...
  • Page 14 a. First, insert the right side of the Ribbon Rewind Spindle (marked “R”) into the Ribbon Rewind Hub. Then, insert the left side of the Ribbon Rewind Spindle into the hole on the left side of the Ribbon Rewind Hub. b.
  • Page 15: Load The Media

    3.2 Load the Media 3.2.1 Load Label Roll 1. Press the tabs located on each side of the printer, and then lift the Roll Compartment Cover. 2. Slide both Roll Guides outwards. 3. Insert the paper roll with the labels facing up, as shown in the illustration.
  • Page 16 Platen Roller. Adjust the green Media Guide Tips to fit the label width. 6. Press down on both sides of the Roll Compartment Cover to close it gently. 7. Use the LCD menu or the Brother Printer Management Tool (BPM) to set the media sensor type and calibrate the selected sensor.
  • Page 17 Convert 1" (25.4 mm) to 1.5" (38.1 mm) Core Roll Guides  1. Use a 3/32" (2.5 mm) hex key (purchased separately) to remove the Media Adapter located on both sides of the Roll Guides. 2. Reverse the direction of the Media For 1"...
  • Page 18: Install The External Roll Holder (Optional)

    3.2.2 Install the External Roll Holder (Optional) 1. Tighten the screws on the metal fittings of the extended plate. 2. Attach the extended plate to the bottom of the printer. 3. Insert a 3" (76.2 mm) Label Spindle into a paper roll. Then, install it on 3"...
  • Page 19 7. Feed the media through the media sensor. Adjust the Media Guide Tips to fit the label width. 8. Use the Brother Printer Management Tool (BPM) or LCD menu to set the media sensor type and calibrate the selected sensor.
  • Page 20: Install The Label Roll When Using The Cutter Module (Dealers Only)

    Roll Compartment Cover. 2. Install the label roll as described in section 3.2.1 Load Label Roll. 3. Use the Brother Printer Management Tool (BPM) to set the media sensor type and calibrate the selected sensor. 4. Feed the label roll through the media sensor.
  • Page 21 6. Close the Roll Compartment Cover. 7. Use the Brother Printer Management Tool (BPM) to set the printer for Cutter Mode. a. Start the BPM. b. Click the Printer Configuration button. c. Click the FBPL tab. d. Click the CUTTER option from the Post-Print Action drop-down list.
  • Page 22: Install The Label Roll When Using The Label Peeler (Dealers Only)

    Compartment Cover. 2. Install the label roll as described in section 3.2.1 Load Label Roll. 3. Use the Brother Printer Management Tool (BPM) to set the media sensor type and calibrate the selected sensor. 4. Feed the label roll through the media sensor.
  • Page 23 6. Open the Label Peeler Cover. Feed the liner into the Label Peeler Cover Slot. Label Peeler Cover Slot 7. Close the Label Peeler Module. 8. Close the Roll Compartment Cover.
  • Page 24 9. Use the Brother Printer Management Tool (BPM) to set Label Peeler Mode. a. Start the BPM. b. Click the Printer Configuration button. c. Click the FBPL tab. d. Click the PEEL option from the Post-Print Action drop-down list. e. Click Set.
  • Page 25: Printing

    1. Connect your printer to the computer using a USB cable. 2. Visit support.brother.com, go to your model's Downloads page, and download the latest printer driver and software. 3. Run the Seagull Driver Wizard application and select Install printer drivers and USB.
  • Page 26: Bluetooth Connection (Windows)

    Bluetooth. 4. Select Add Bluetooth or other device and select your printer. 5. Visit support.brother.com, go to your model's Downloads page, and download the latest printer driver and software. 6. Run the Seagull Driver Wizard application and select Install printer drivers and Bluetooth.
  • Page 27: Wired Network Connection (Windows)

    Specify SSID, Encryption, and Password. c. When finished, the Wi-Fi icon and printer's IP address appear on the LCD. 2. Visit support.brother.com, go to your model's Downloads page, and download the latest printer driver and software. 3. Run the Seagull Driver Wizard application and select Install printer drivers and Network.
  • Page 28: Creating And Printing Labels Using Bartender

    Start the BPM, and then click Printer Function > Factory Default. 4.2 Creating and Printing Labels Using BarTender BarTender is a label creation tool, which can be downloaded for free from the product's page at support.brother.com. 1. Launch BarTender. • For Windows 10, Windows Server 2016, or Windows Server 2019: Start >...
  • Page 29 2. Follow the on-screen steps to create a label. Note For more information on using BarTender, click Help. 3. Click File > Print to print the label. Note When the Partial Cut setting is selected, a blank area of about 2.4" (60 mm) is added between the cut line and the print area, as illustrated.
  • Page 30: Operation

    5. Operation 5.1 Power-on Utilities There are six power-on utilities to set up and test the printer's functions. To activate a power-on utility: 1. Turn off the printer. 2. Press and hold the Feed/Pause button, and then turn on the printer. 3.
  • Page 31: Ribbon And Gap/Black Mark Sensor Calibration

    For the Black Mark Sensor: send the BLINE command  For more information about the available commands, see the FBPL Command Reference Manual on your model's Manuals page at support.brother.com. 5.1.2 Gap/Black Mark Sensor Calibration, Self-Test, and Entering Dump Mode Calibrate the Gap or Black Mark Sensor if the sensor's settings used in the last print job are not suitable for the current print job.
  • Page 32 For the Black Mark Sensor: send the BLINE command  For more information about the available commands, see the FBPL Command Reference Manual on your model's Manuals page at support.brother.com. Self-test  Print the printer configuration after you run Gap/Black Mark Sensor calibration. The self-test printout lists the printer's configuration and available memory, and can indicate if there is any dot damage on the heater component.
  • Page 33 Self-test printout Print darkness Print speed (inch/sec) Label size Control prefix Format prefix Delimiter prefix Printer power up motion Print Head close motion RS232 Serial Port configuration Bluetooth configuration Country of RFID frequency band Printer name Mac Address DHCP IP Address Subnet Mask Gateway RAW Port...
  • Page 34 Self-test printout Number of downloaded files Total and available memory space Print Head check pattern Dump Mode  Note Dump Mode requires 4" (101.5 mm) wide paper.  To resume normal printing, turn the printer off and then on again. ...
  • Page 35: Printer Initialization

    5.1.3 Printer Initialization Printer initialization clears the printer's DRAM and restores its factory settings. 1. Turn off the printer. 2. Press and hold the Feed/Pause button, and then turn on the printer. 3. Release the button after the amber LED flashes five times and the LED is lit in green/red. Note The LED color will change as follows: Amber (lit) ...
  • Page 36: Media Sensor Calibration (For The Black Mark Sensor)

    5.1.4 Media Sensor Calibration (for the Black Mark Sensor) 1. Turn off the printer. 2. Press and hold the Feed/Pause button, and then turn on the printer. 3. Release the button after the green/red LED flashes five times and the LED is lit in green. Note The LED color will change as follows: Amber (lit) ...
  • Page 37: Lcd Overview

    6. LCD Overview 6.1 Access the Main Menu Make sure the printer's LCD displays "Ready". If not, select the Menu icon Use the Navigation buttons to browse the Main menu options. - To select a highlighted icon, press the button under the icon.
  • Page 38: Main Menu Overview

    6.2 Main Menu Overview Use the Main menu options to configure various printer settings without connecting the printer to a computer. Icon Option Description Setting Configure the printer's FBPL and ZPL2 settings. Sensor Calibrate the selected media sensor. We recommend calibrating the sensor every time you change the media.
  • Page 39: Setting Menu

    6.3 Setting Menu 1. In the Main menu, select Setting. 2. Press Command Set, and then select the programming language you want. 3. Select the icon. 6.3.1 FBPL Settings Available FBPL settings: Speed Density None Direction Batch Mode Print Mode Peeler Mode Offset Cutter Mode...
  • Page 40 Setting Description Speed Set up the print speed. Adjust the print darkness/lightness. Settings range from 0 to 15. You may Density need to adjust the print density based on the media. Specify print direction. DIRECTION 0 DIRECTION 1 Direction Set the print mode. Print Mode Description None...
  • Page 41: Zpl2 Settings

    6.3.2 ZPL2 Settings Available ZPL2 settings: Darkness Print Speed Tear Off Tear Off Print Mode Peeler Off Print Width Cutter List Fonts List Images List Formats List Setup Control Prefix Format Prefix Feed Delimiter Char Menu ZPL2 Calibration Media Power Up Length No Motion Feed...
  • Page 42 Setting Description Set up the print darkness. Settings range from 0 to 30. You may need to Darkness adjust the print density based on the selected media. Set up the print speed. Settings range from: 2 to 18 for 203 dpi Print Speed ...
  • Page 43: Sensor Settings

    Setting Description Set the media action when you close the Print Head. Action Description Feed The printer ejects one label. The printer calibrates the sensor levels, Calibration Head Close determines the label length, and feeds one label. The printer determines the label length and feeds Length the label.
  • Page 44: Interface Settings

    Setting Description Set the media sensor type and calibrate the selected sensor Auto Calibration automatically. The printer feeds up to three gap labels to calibrate the sensor sensitivity automatically. If “Automatic” cannot apply to the media, use the “Manual” function Manual Calibration to set the paper length and gap/BLINE size, and then scan the backing/mark to calibrate the sensor sensitivity.
  • Page 45: Serial Communication Settings

    6.5.1 Serial Communication Settings Set the printer RS-232 settings. 1200 bps 2400 bps 4800 bps 9600 bps Baud Rate 19200 bps 38400 bps 57600 bps 115200 bps None Menu Interface Serial Parity Even Data Bits Stop Bit(s) Setting Description Baud Rate Set the RS-232 Baud rate.
  • Page 46: Wi-Fi Settings

    6.5.3 Wi-Fi Settings Configure your printer's Wi-Fi connection and check its status. To use this feature, set up the Enterprise configuration with the Brother Printer Management Tool (BPM). For more information on setting Wi-Fi using BPM, see the Brother Printer Management Tool Quick Start Guide on your model's Manuals page at support.brother.com.
  • Page 47: Bluetooth Settings

    Status Open Configure WEP1 Menu Interface Wi-Fi SSID WEP2 Security WEP3 Password WEP4 WPA-PSK Item Description Status Check the Wi-Fi IP address and Mac address setting status. DHCP: Enable (On) or disable (Off) the Dynamic Host Configuration Protocol Configure (DHCP) network protocol. Static IP: Set the printer’s IP address, subnet mask, and gateway.
  • Page 48: Rfid (Radio Frequency Identification) Settings

    Item Description Status Check the Bluetooth setting status. Local Name Reset the Bluetooth local name. Note For information about installing a printer driver, see section 4.1.2 Bluetooth Connection (Windows). 6.5.5 RFID (Radio Frequency Identification) Settings Set the printer RFID settings. (Available for TD-4650TNWBR and TD-4750TNWBR only) Control Tag Calibration...
  • Page 49 Item Description RFID Select “Enable” to enable the RFID encoder module. Active Error Select the error handling mode for RFID errors. Handling Overstrike Each incorrectly processed label prints with (Default) the Overstrike pattern, and the form retries on a new label until the Label Retry count is exhausted.
  • Page 50 Item Description This submenu is used to perform an RFID calibration. The user must perform a tag calibration when installing a new tag in the printer. RFID calibration determines the RFID chip type, the write/read power, program position, and the length of the EPC/User field. RFID Performs the RFID calibration.
  • Page 51 Item Description These settings are used to configure the system when custom RFID tags are required. USR Size Specifies the USR block bytes size within the RFID tag memory. Normally, this value is set automatically by the RFID calibration process and should not be changed. Minimum 0 (Default) Maximum...
  • Page 52 Item Description These settings are used to run test procedures to help determine the accuracy of the RFID system and troubleshoot it. Read Tag Reads the tag in range of the internal RFID coupler and reports the tag data to the debug port and displays it on the LCD.
  • Page 53 Item Description Tag PC Displays the last PC (Protocol Control) field read from an RFID tag. If no tag is in range of the internal RFID coupler, “Unknown” appears on the LCD. Write EPC Writes all ones to the tag in range of the internal RFID with 1s coupler.
  • Page 54: Advanced Settings

    6.6 Advanced Settings Language Printer Information Initialization Date Format Display Brightness Date Date & Time Time Format Menu Advanced Time Menu Lock Security Menu Password Ribbon Low Warning Warning Printer Head Maintn Reset Counter Interval Key Sound Contact Us Item Description Language Specify the LCD language.
  • Page 55: File Manager

    You must enable the “TPH warning lock” to use it. The default setting is 1 km. Key Sound Enable or disable the button press sound. Display a QR code to access the Brother Support website at Contact us support.brother.com using a mobile device.
  • Page 56: Diagnostic Functions

    6.8 Diagnostic Functions Print Config. Dump Mode Menu Diagnostic Print Head Display Diag Gap Sensor Diag Black Mark Item Description Print the current printer configuration. On the configuration printout, there is a Print Head test pattern, which is useful for checking if there is dot damage Print Config.
  • Page 57: Brother Printer Management Tool (Bpm)

    BPM's main screen allows you to access the following options: Printer Configuration  File Manager  Command Tool  RTC Setup  Printer Function  Bitmap Font Manager  For more information, see the Brother Printer Management Tool Quick Start Guide on your model's Manuals page at support.brother.com.
  • Page 58: Auto-Calibrating The Media Sensor Using The Bpm

    7.2 Auto-Calibrating the Media Sensor using the BPM Use the BPM to set the media sensor type (Gap Sensor or Black Mark Sensor) and calibrate the selected sensor. Gap Sensor Black Mark Sensor The Gap Sensor (transmissive sensor) detects the beginning of the label and feeds the label to the correct position.
  • Page 59: Setting Up The Rfid

    8. Setting up the RFID 8.1 Introduction When printing smart labels that use an EEPROM technology, the printer may need to write and verify some RFID tags more than once before accepting them. This additional processing may result in a short pause between each printed label, but is necessary to ensure consistent quality and reliability.
  • Page 60: Rfid Calibration (Available For Td-4650Tnwbr And Td-4750Tnwbr Only)

    8.2 RFID Calibration (available for TD-4650TNWBR and TD-4750TNWBR only) 8.2.1 Select the Antenna Position Check the label to determine the best position for the antenna, locating the antenna loop within the tag. In most cases, the antenna loop is directly above or below the chip. The loop may be off to one side of the chip in some tags.
  • Page 61 Note For more information, see the FBPL Command Reference Manual on your model's Manuals page at support.brother.com. 2. Check that the RFID antenna is set at the center of the RFID chip or the antenna loop on the tag. For more information, see section 8.2.1 Select the Antenna...
  • Page 62 Note For more information, see the FBPL Command Reference Manual on your model's Manuals page at support.brother.com. 4. Depending on the tag type and tag length, the calibration can take several minutes. At the end of calibration either a green or red screen appears. The green screen appears when the calibration is successful and the red one when it is not.
  • Page 63: Product Specifications

    4.16" (105.7 mm) max. (TD-4750TNWB, TD-4750TNWBR) 1000" (25,400 mm) (TD-4650TNWB, TD-4650TNWBR) Maximum Print Length 450" (11,430 mm) (TD-4750TNWB, TD-4750TNWBR) 8" (203.2 mm) / second (TD-4650TNWB, TD-4650TNWBR) Maximum Print Speed 6" (152.4 mm) / second (TD-4750TNWB, TD-4750TNWBR) 203 dpi (TD-4650TNWB, TD-4650TNWBR)
  • Page 64 Environment Operation: 41°F - 104°F (5°C - 40°C) Temperature Storage: -40°F - 140°F (-40°C - 60°C) Operation: 25% - 85% (without condensation) Humidity Storage: 10% - 90% (without condensation) Power Supply External Universal Switching Power Supply Power Supply Input: AC 100 V - 240 V, 2.0 A, 50 Hz - 60Hz ...
  • Page 65 FBPL-EZS (Compatible to EPL II, ZPL II, SBPL) 8 alphanumeric bitmap fonts  ® Built in Fonts Monotype Image true type font engine with one CG Triumvirate Bold  Condensed scalable font *1 Not compatible with RFID tags *2 Only authorized Brother Dealers should perform accessory replacements.
  • Page 66: Troubleshooting

    Make sure the printer is correctly correctly connected. connected to the power outlet (electrical socket) using the Power Cord. Turn the printer on. - The Brother Printer The Print Head is open. Close the Print Head. Management Tool shows Head Open.
  • Page 67 Problem Possible Cause Solution I cannot print. The serial or USB cable is Reconnect the serial or USB cable. not connected correctly. The serial or USB cable Try a new cable. may be damaged. The ribbon or media may be Use a correct ribbon or media.
  • Page 68 Problem Possible Cause Solution The printing position of The media sensor Calibrate the sensor sensitivity again. small labels is incorrect. sensitivity is not set correctly. The label size is incorrect. Set the correct label size and gap size. The vertical offset setting in If using the BarTender software, set the the driver is incorrect.
  • Page 69: Rfid Error Messages

    10.2 RFID Error Messages The RFID encoder can detect several errors. When these errors occur, the RFID encoder alerts the printer and the LCD displays the appropriate error message. Error Message Possible Cause Solution RFID Is The RFID function is not Select RFID >...
  • Page 70 Error Message Possible Cause Solution The tag cannot be  The label could be misaligned. Perform the written. Sensor > Auto Calibration procedure to ensure the label is at top-of-form.  Select RFID > Control > Tag Calibration > RFID Calibrate.
  • Page 71: Maintenance

    11. Maintenance We recommend cleaning your printer on a regular basis to maintain its correct performance. Recommended cleaning materials:  Cotton swab  Lint-free cloth  Vacuum / Blower brush  Compressed air  Isopropyl alcohol or ethanol Printer Part Cleaning Method Interval 1.
  • Page 72 Printer Part Cleaning Method Interval Wipe the printer exterior with a As needed. Exterior lint-free cloth dipped in water. Interior Use a brush or vacuum. As needed. Note Do not touch the Print Head. If you have touched it, clean it as described above. ...

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