Troubleshooting - Philips HQ6863/16 User Manual

ENGLISH
14
your country, turn to your local Philips dealer or
contact the Service Department of Philips
Domestic Appliances and Personal Care BV.

Troubleshooting

1 Reduced shaving performance
Cause 1: the shaving heads are dirty.
B
The shaver has not been cleaned well enough or
B
has not been cleaned for a long time.
Clean the shaver thoroughly before you
continue shaving. See chapter 'Cleaning and
maintenance'.
Cause 2: long hairs are obstructing the shaving
B
heads.
Clean the cutters and guards with the brush
supplied. See chapter 'Cleaning and
maintenance', section 'Every two months:
shaving heads'.
Cause 3: the shaving heads are damaged or worn.
B
Replace the shaving heads. See chapter
'Replacement'.
2 The shaver does not work when the on/off
button is pressed.
Cause 1: the batteries are empty.
B