Before You Call For Service
C
T
P
I
...
HECK
HESE
OINTS
F
PART OR ALL OF APPLIANCE
DOES NOT WORK:
❚
Check if oven controls have been proper-
ly set.
❚
Check to be sure plug is securely inserted
into receptacle.
❚
Check or re-set circuit breaker. Check or
replace fuse.
❚
Check power supply.
SURFACE BURNER FAILS TO
LIGHT.
❚
Check to be sure unit is properly connect-
ed to power supply.
❚
Check for a blown circuit fuse or a tripped
main circuit breaker.
❚
Check to be sure burner ports or ignition
ports are not clogged. See page 4.
❚
Check to be sure ignitor is dry and click-
ing. Burner will not light if ignitor is dam-
aged, soiled or wet. If ignitor doesn't click,
turn control knob Off.
THE FLAME IS UNEVEN.
❚
Burner ports may be clogged.
❚
Flame setting may need to be adjusted.
SURFACE BURNER FLAME LIFTS
OFF PORTS.
❚
Check to be sure a pan is sitting on the
grate above.
BAKING RESULTS ARE NOT AS EX-
PECTED OR DIFFER FROM PREVI-
OUS OVEN.
❚
Check the oven temperature selected.
Make sure oven is preheated when recipe
or directions recommend preheat.
❚
Make sure the oven vent has not been
blocked. See pg. 10 for location.
❚
Check to make sure range is level.
❚
Temperatures often vary between a new
oven and an old one. As ovens age, the
oven temperature often "drifts" and may
become hotter or cooler. See pg. 8 for
instructions on adjusting the oven temper-
ature. NOTE: It is not recommended to
adjust the temperature if only one or two
recipes are in question.
❚
Use correct pan. Dark pans produce dark
browning. Shiny pans produce light
browning. See "Cooking Made Simple"
booklet for more information on bake-
ware.
❚
Check rack positions and pan placement.
Stagger pans when using two racks.
Allow 1-2 inches between pans and oven
wall.
❚
Check the use of foil in the oven. Never
use foil to cover an entire oven rack.
Place a small piece of foil on the rack
below the pan to catch spillovers.
FOOD IS NOT BROILING PROPER-
LY OR SMOKES EXCESSIVELY.
❚
Check oven rack positions. Food may be
too close to flame.
❚
Aluminum foil was incorrectly used. Nev-
er line the broiler insert with foil.
❚
Trim excess fat from meat before broiling.
❚
A soiled broiler pan was used.
OVEN WILL NOT SELF-CLEAN.
❚
Check to make sure the cycle is not set
for a delayed start. See pg. 13.
❚
Check if door is closed.
OVEN DID NOT CLEAN PROPERLY.
❚
Longer cleaning time may be needed.
❚
Excessive spillovers, especially sugary
and/or acidic foods, were not removed
prior to the self-clean cycle.
OVEN DOOR WILL NOT UNLOCK
AFTER SELF-CLEAN CYCLE.
❚
Oven interior is still hot. Allow about one
hour for the oven to cool after the comple-
tion of a self-clean cycle. The door can be
opened when the LOCK indicator word is
not displayed.
MOISTURE COLLECTS ON OVEN
WINDOW.
❚
This is normal when cooking foods high in
moisture.
❚
Excessive moisture was used when
cleaning the window.
THERE IS A STRONG ODOR OR
LIGHT SMOKE WHEN OVEN IS
TURNED ON.
❚
This is normal for a new range and will
disappear after a few uses. Initiating a
clean cycle will "burn off" the odors more
quickly.
❚
Turning on a ventilation fan will help re-
move the smoke and/or odor.
❚
Excessive food soils on the oven bottom.
Use a self-clean cycle.
"F" PLUS A NUMBER APPEARS IN
THE DISPLAY.
❚
This is called a fault code. If a fault code
appears in the display and beeps sound,
press the CANCEL pad. If the fault code
and beeps continue, disconnect power to
the appliance. Wait a few minutes, then
reconnect power. If fault code and beeps
still continue, disconnect power to the ap-
pliance and call an authorized servicer.
❚
If the oven is heavily soiled, excessive
flare-ups may result in a fault code during
a clean cycle. Press CANCEL pad and
allow the oven to cool completely. Wipe
out excess soil, then reset the clean
cycle. If the fault code and beeps still con-
tinue, disconnect power to the appliance
and call an authorized servicer.
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