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FOR SERVICE TECHNICIAN ONLY – DO NOT REMOVE OR DESTROY
WARNING
Electrical Shock Hazard
Disconnect power before
servicing.
Replace all parts and
panels before operating.
Failure to do so can result
in death or electrical shock.
IMPORTANT
Electrostatic Discharge (ESD) Sensitive
Electronics
ESD problems are present everywhere. ESD may
damage or weaken the electronic control assembly.
The new control assembly may appear to work well
after repair is finished, but failure may occur at a later
date due to ESD stress.
Use an anti-static wrist strap. Connect wrist strap
I
to green ground connection point or unpainted
metal in the appliance -OR- Touch your finger
repeatedly to a green ground connection point or
unpainted metal in the appliance.
Before removing the part from its package, touch
I
the anti-static bag to a green ground connection
point or unpainted metal in the appliance.
Avoid touching electronic parts or terminal
I
contacts; handle electronic control assembly by
edges only.
When repackaging failed electronic control
I
assembly in anti-static bag, observe above
instructions.
DIAGNOSTIC GUIDE
Before servicing, check the following:
Make sure there is power at the wall outlet.
I
Has a household fuse blown or circuit breaker tripped?
I
Was a regular fuse used? Use a time-delay fuse.
Are both hot and cold water faucets open and water
I
supply hoses unobstructed?
All tests/checks should be made with a VOM (volt-ohm-
I
milliammeter) or DVM (digital-voltmeter) having a
sensitivity of 20,000 Ω per volt DC or greater.
NOTE: Avoid using large diameter probes when
checking harness connectors as the probes may
damage the connectors upon insertion.
SOFTWARE COPYRIGHTED. MANUFACTURED UNDER ONE OR MORE OF
THE FOLLOWING U.S. PATENTS:
4,693,095
4,891,959
5,191,667
5,345,793
4,697,293
4,910,979
5,191,668
5,359,744
4,700,554
4,945,735
5,191,669
5,373,715
4,709,951
4,947,516
5,193,361
5,460,018
4,715,401
4,969,341
5,199,127
5,493,745
4,719,769
4,972,134
5,199,281
5,504,955
4,754,622
4,977,394
5,200,684
5,507,053
4,759,202
4,986,093
5,205,141
5,515,565
4,774,822
4,987,627
5,219,370
5,582,039
4,779,431
5,000,016
5,233,718
5,582,199
4,782,544
5,031,427
5,249,441
5,651,278
4,784,666
5,033,277
5,255,844
5,671,494
4,785,643
5,074,003
5,257,901
5,765,404
4,793,820
5,075,613
5,259,217
5,784,902
4,807,452
5,113,542
5,269,160
5,791,167
4,809,524
5,130,624
5,271,251
5,836,180
4,835,991
5,150,588
5,297,403
5,852,942
4,854,559
5,154,071
5,305,485
5,875,655
4,856,303
5,166,568
5,312,138
5,878,602
4,870,988
5,167,722
5,314,044
5,883,490
4,888,965
5,172,573
5,345,637
5,946,946
4,890,465
5,177,659
5,345,792
6,065,171
P
A
R
T
N
O
.
W
1
0
0
2
6
6
3
4
B
Check all connections before replacing
I
components. Look for broken or loose wires, failed
terminals, or wires not pressed into connectors far
enough.
A potential cause of a control not functioning
I
is corrosion or contamination on connections.
Observe connections and check for continuity
with an ohmmeter.
Connectors: Look at top of connector. Check for
I
broken or loose wires. Check for wires not pressed
into connector far enough to engage metal barbs.
Resistance checks must be made with washer
I
unplugged or power disconnected.
DIAGNOSTIC TESTS
There are three diagnostic test modes available:
Automatic, Manual, and Console and Indicators. These
tests allow the factory or service personnel to test and
verify all inputs to the machine/motor control. You may
want to allow the automatic test cycle to complete prior
to going into specific troubleshooting tests, to verify all
washer's subsystems functionality.
ACTIVATION OF AUTOMATIC
DIAGNOSTIC TEST MODE
1. Be sure the washer is in standby mode (plugged
in with all indicators off; or with only the Clothes
Clean or Done indicator on).
2. Select any one button (except POWER, START,
STOP, and PAUSE/CANCEL) and follow the steps
below, using the same button:
a. Press/hold 3 seconds.
b. Release for 3 seconds.
c. Press/hold 3 seconds.
d. Release for 3 seconds.
e. Press/hold 3 seconds.
If this test mode has been entered successfully,
 
all indicators on the console are illuminated for
5 seconds with
Time Remaining two-digit display.
If indicators do not display as described above,
 
the press/hold/release procedure above may
not have been performed within the time frame
necessary for successful entry. Repeat step 2
to ensure this was not the cause. If still
unsuccessful, see Diagnostic: Unsuccessful
Entry, at right.
3. The test sequence continues by checking for saved
fault codes:
If there are saved fault codes, see Diagnostic:
 
Saved Fault Codes, page 2.
If there are no saved fault codes, all indicators
 
on the console will momentarily turn off, then
turn back on with
5 seconds, the Automatic test, below, begins.
6,070,282
6,658,902
DIAGNOSTIC: Automatic
6,105,403
6,715,175
6,115,863
6,766,670
Performs a five-minute automatic test with water
6,125,490
6,786,058
functions to check major washer functions (lid can be
6,185,774
6,820,447
open). Press the same button used in step 2 above to
6,212,722
6,845,536
6,227,013
6,860,032
advance through automatic test steps.
6,227,014
6,906,270
NOTE: Basket must be floating in order to agitate.
6,269,666
6,927,351
6,347,645
6,961,642
Step C1 must be allowed to complete before
6,363,563
6,966,204
advancing to step C5.
6,393,872
D375,390
6,430,971
D381,140
6,505,370
D423,740
Two-Digit
6,550,292
D426,686
Indicator
6,564,413
D456,572
6,584,811
D459,844
6,591,439
D463,631
C0
6,591,638
D465,308
6,637,062
D474,566
6,640,372
D502,577
6,647,575
D511,955
POUR LE TECHNICIEN SEULEMENT – NE PAS ENLEVER NI DÉTRUIRE
88
showing in the Estimated
88
displayed. After
Machine
Recommended
Function
Procedure
If no spin go to
Slow spin to
Manual: Motor, Spin
23 rpm.
test, page 2.
P
A
G
E
1
Two-Digit
Machine
Recommended
Indicator
Function
Warm water fills
through Fresh
and Detergent
valves, then
If no water, or fill
Fresh valve until
temperature is wrong, go
basket floats
to Manual: Water Valves
(disengages);
test, page 2.
C1
then washer
If basket does not float
continues filling
or disengage, determine
through Fresh
cause of friction.
and Detergent
valves to
minimum water
level.
Cold water fills
If no water in bleach cup
through Bleach
go to Manual: Water
C2
valve for
Valves test, page 2.
10 seconds.
Hot water fills
If no water in fabric
through Fabric
softener cup go to
C3
Softener* valve
Manual: Water Valves
for 10 seconds.
test, page 2.
Warm water fills
If no water in detergent
through
C4
cup, go to Manual: Water
Detergent valve
Valves test, page 2.
for 10 seconds.
Test the heater element
Heater turns on
C5
as described in
for 5 seconds.
TEST #9, page 6.
If no wash action go to
Agitate for
C6
Manual: Motor, Agitate
15 seconds.
test; page 2.
If water is not being
Recirculate for
C7
recirculated go to Manual:
10 seconds.
Pumps test, page 2.
If water is not draining
go to Manual: Pumps
Drain to basket
test, page 2.
engaged plus
C8
timed drain for
If basket does not
10 seconds.
engage determine cause
of friction.
If drain pump is not on
go to Manual: Pumps
test, page 2.
If basket is not turning
Drain & Slow
go to Manual: Motor test,
spin 23 rpm for
C9
page 2.
5 seconds, then
If basket does not stop
coast to 0 rpm.
spinning within
10 seconds, press STOP
or PAUSE/CANCEL and
restart test.
If no end of cycle beep,
make sure cycle signal is
(none)
End of Cycle
on. From Setting Mode,
(Test
beep.
pressing buttons should
ends)
sound valid key press
beep.
* C3 will be displayed but no water will be dispensed
in models that have a centrifugal fabric softener
dispenser.
C5 will be displayed but no action will be taken on
non-heater models.
DIAGNOSTIC: Unsuccessful Entry
If entry into diagnostic mode is unsuccessful (see steps
1 and 2 of Activation of Automatic Diagnostic Test Mode,
at left), refer to the following indications and actions:
Indication 1: None of the indicators or display
turns on.
Action:
Press POWER button to enter setting mode.
If indicators come on, try to change the function
 
for the button used to activate the diagnostic test
mode. If that button fails to change the function,
P
È I
C
E
Procedure
o
N
W10026634B

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Summary of Contents for Whirlpool Cabrio W10026634B

  • Page 1 FOR SERVICE TECHNICIAN ONLY – DO NOT REMOVE OR DESTROY POUR LE TECHNICIEN SEULEMENT – NE PAS ENLEVER NI DÉTRUIRE WARNING Check all connections before replacing Two-Digit Machine Recommended components. Look for broken or loose wires, failed Indicator Function Procedure terminals, or wires not pressed into connectors far Warm water fills Electrical Shock Hazard...
  • Page 2 FOR SERVICE TECHNICIAN ONLY – DO NOT REMOVE OR DESTROY POUR LE TECHNICIEN SEULEMENT – NE PAS ENLEVER NI DÉTRUIRE something is faulty with the button, and it is not To check FABRIC SOFTENER valve select or press If none of these indicators are on go to TEST #3,  ...
  • Page 3: Display Fault/Error Codes

    FOR SERVICE TECHNICIAN ONLY – DO NOT REMOVE OR DESTROY POUR LE TECHNICIEN SEULEMENT – NE PAS ENLEVER NI DÉTRUIRE NOTE: Pressing SOIL LEVEL, SPIN SPEED, WATER EXPLANATION AND EXPLANATION AND Display Display LEVEL or LOAD SIZE, and WASH/RINSE TEMP will cause (Saved (Saved RECOMMENDED PROCEDURE...
  • Page 4: Troubleshooting Guide

    FOR SERVICE TECHNICIAN ONLY – DO NOT REMOVE OR DESTROY POUR LE TECHNICIEN SEULEMENT – NE PAS ENLEVER NI DÉTRUIRE 5. Visually check that the P13 connector is inserted all EXPLANATION AND Display POSSIBLE CAUSE/TEST the way into the machine/motor control. (Saved RECOMMENDED PROCEDURE NOTE: Possible Cause/Test must...
  • Page 5 FOR SERVICE TECHNICIAN ONLY – DO NOT REMOVE OR DESTROY POUR LE TECHNICIEN SEULEMENT – NE PAS ENLEVER NI DÉTRUIRE 6. Visually check that the P5 and P10 connectors are 4. Plug in washer or reconnect power. 10. Remove the P9 connector, and using an ohmmeter, inserted all the way into the machine/motor control.
  • Page 6: Accessing & Removing The Electronic Assemblies

    FOR SERVICE TECHNICIAN ONLY – DO NOT REMOVE OR DESTROY POUR LE TECHNICIEN SEULEMENT – NE PAS ENLEVER NI DÉTRUIRE Removing the User Interface Assembly TEST #7 Drain/Recirculation LID LOCK RESISTANCE Resistance Resistance Contacts 3. Remove the wire connection to the user inter face Perform the following checks if washer fails to drain or Component Unlocked...
  • Page 7: Guide De Diagnostic

    FOR SERVICE TECHNICIAN ONLY – DO NOT REMOVE OR DESTROY POUR LE TECHNICIEN SEULEMENT – NE PAS ENLEVER NI DÉTRUIRE AVERTISSEMENT La corrosion ou la contamination des pièces de NOTE : Pour qu’il y ait agitation, le panier doit flotter. connexion est une cause potentielle d’anomalie L’étape C1 doit être exécutée complètement avant de de fonctionnement des organes de commande.
  • Page 8 FOR SERVICE TECHNICIAN ONLY – DO NOT REMOVE OR DESTROY POUR LE TECHNICIEN SEULEMENT – NE PAS ENLEVER NI DÉTRUIRE Indicateur NOTE : Les modèles dotés d’une électrovanne Agent ACTIVATION DU MODE TEST DE Fonction de la Méthode à deux de blanchiment située à...
  • Page 9 FOR SERVICE TECHNICIAN ONLY – DO NOT REMOVE OR DESTROY POUR LE TECHNICIEN SEULEMENT – NE PAS ENLEVER NI DÉTRUIRE 1. Brancher la laveuse ou reconnecter la source de DESCRIPTION ET Manuel : Moteur Affichage (Voir Activation manuelle, courant électrique. (Code MÉTHODE DE RÉPARATION page 8)
  • Page 10 FOR SERVICE TECHNICIAN ONLY – DO NOT REMOVE OR DESTROY POUR LE TECHNICIEN SEULEMENT – NE PAS ENLEVER NI DÉTRUIRE DESCRIPTION ET DESCRIPTION ET DESCRIPTION ET Affichage Affichage Affichage (Code (Code (Code MÉTHODE DE RÉPARATION MÉTHODE DE RÉPARATION MÉTHODE DE RÉPARATION mémorisé) mémorisé) mémorisé)
  • Page 11: Guide De Dépannage

    FOR SERVICE TECHNICIAN ONLY – DO NOT REMOVE OR DESTROY POUR LE TECHNICIEN SEULEMENT – NE PAS ENLEVER NI DÉTRUIRE 5. Vérifier visuellement que le connecteur P13 est GUIDE DE DÉPANNAGE CAUSE POSSIBLE/TEST complètement inséré dans le module de commande NOTE : Les opérations de cause machine/moteur.
  • Page 12 FOR SERVICE TECHNICIAN ONLY – DO NOT REMOVE OR DESTROY POUR LE TECHNICIEN SEULEMENT – NE PAS ENLEVER NI DÉTRUIRE 2. Débrancher la laveuse ou déconnecter la source 12. En cas d’échec du test de diagnostic (étape 1), Pas d’illumination des témoins pour de courant électrique.
  • Page 13 FOR SERVICE TECHNICIAN ONLY – DO NOT REMOVE OR DESTROY POUR LE TECHNICIEN SEULEMENT – NE PAS ENLEVER NI DÉTRUIRE Si la valeur de résistance est dans la plage 3. Vérifier visuellement que le connecteur P4 est 4. Contrôler le contacteur et le bobinage du moteur  ...
  • Page 14 FOR SERVICE TECHNICIAN ONLY – DO NOT REMOVE OR DESTROY POUR LE TECHNICIEN SEULEMENT – NE PAS ENLEVER NI DÉTRUIRE 2. Brancher la laveuse ou reconnecter la source de courant électrique. MODULES ÉLECTRONIQUES - ACCÈS ET DÉPOSE NOTE : Lors du rebranchement des conducteurs, veiller à placer les conducteurs et L’appareil comporte deux modules électroniques : le module de commande machine/ éléments de câblage conformément aux indications de la figure 4, page 15.
  • Page 15 FOR SERVICE TECHNICIAN ONLY – DO NOT REMOVE OR DESTROY POUR LE TECHNICIEN SEULEMENT – NE PAS ENLEVER NI DÉTRUIRE Location of machine/motor control and user interface assemblies Position du module de commande machine/moteur et composants de l’interface utilisateur Figure 4 Drain Pump Recirc Pump 3 Phase BPM Motor...
  • Page 16: Wiring Diagram

    FOR SERVICE TECHNICIAN ONLY – DO NOT REMOVE OR DESTROY POUR LE TECHNICIEN SEULEMENT – NE PAS ENLEVER NI DÉTRUIRE WIRING DIAGRAM SCHÉMA DE CÂBLAGE È I W10026634B 06/08...

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