General Information - BT Diverse 3010 Micro User Manual

General information

Guarantee
Your Diverse 3010 Micro is guaranteed
for a period of 12 months from the date
of purchase.
Subject to the terms listed below the
guarantee will provide for the repair of,
or at BT's or its agent's discretion the
option to replace the Diverse 3010
Micro, or any component thereof,
(other than batteries), which is
identified as faulty or below standard,
or as a result of inferior workmanship
or materials. Products over 28 days old
from the date of purchase may be
replaced with a refurbished product.
The conditions of this guarantee are:
• The guarantee shall only apply to
defects that occur within the 12
month guarantee period.
• Proof of purchase is provided.
• The equipment is returned to point
of purchase.
• This guarantee does not cover any
faults or defects caused by accidents,
misuse, fair wear and tear, neglect,
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tampering with the equipment, or
any attempt at adjustment or repair
other than through approved agents.
• This guarantee does not affect your
statutory rights.
Within the 12-month guarantee
period:
If you experience difficulty using the
product, prior to returning your
product, please read the Help section
beginning on page 57, or contact the
Diverse Helpline on 08457 908070
for assistance.
In the unlikely event of a defect
occuring, please follow the Helpline's
instructions for replacement or repair.
Outside the 12-month guarantee
period:
If your product needs repair after the
guarantee period has ended, the repair
must meet the approval requirements
for connection to the telephone network.
We recommend that you call the Helpline
on 08457 908070 and ask for details
of our recommended repair agents.
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