Epub_Prc_Find_Deconfigure_Part Isolation Procedure; Epub_Prc_Sp_Code Isolation Procedure - IBM Power Systems 7063-CR1 Service Manual

EPUB_PRC_FIND_DECONFIGURE_PART isolation procedure

A part vital to the system has been deconfigured.
1. Can you boot the system to the Petitboot menu?
If Then
From the Petitboot menu, select Exit to shell. Then, continue with step 3 and list SELs by
Yes:
using the Petitboot command line.
No: Continue with the next step.
2. Is another system available with the Linux operating system and ipmitool installed?
If Then
Yes: Continue with the next step and list SELs remotely over the LAN.
No: Go to "Collecting diagnostic data" on page 35. Then, go to "Contacting IBM service and
support" on page 35.
3. Use the ipmitool command to examine system event logs (SELs).
v To list SELs by using the Petitboot command line, use the following command:
ipmitool sel elist
v To list SELs remotely over the LAN, use the following command:
ipmitool -I lanplus -U <username> -P <password> -H <BMC IP addres or BMC hostname> sel elist
4. Identify all SELs with the value OEM record df and Correctable Machine Check Error or Transition
to Non-recoverable in the description. Did you find one or more SELs with the value OEM record df
and Correctable Machine Check Error or Transition to Non-recoverable in the description?
If Then
Yes: Continue with the next step.
No: Go to "Contacting IBM service and support" on page 35. This ends the procedure.
5. For each of the SELs that you identified in step 4, determine the sensor name that is associated with
each SEL. Replace the following items, one at a time, until the problem is resolved:
Note: To identify the physical location and removal and replacement procedure, see "7063-CR1
locations" on page 37.
v If the sensor name is CPU Func 1 or CPU Core Func x, where x is 1 - 12, replace system processor
CPU 1.
Does the problem persist?
If Then
Yes: Replace the system backplane. If the replacement of the system backplane does not resolve
the problem, go to "Contacting IBM service and support" on page 35. This ends the
procedure.
No: This ends the procedure.

EPUB_PRC_SP_CODE isolation procedure

A problem was detected in the system firmware.
Update the system firmware image. Go to Getting fixes and update the system firmware with the most
recent level of firmware. Then, reboot the system. If the system firmware update does not resolve the
problem, go to "Contacting IBM service and support" on page 35. This ends the procedure.
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Problem analysis, system parts, and locations for the 7063-CR1