The Broadband Answering Machine; Initial Setup; Retrieving Messages From A Hub Or Scout - ooma Hub User Manual

the broadband answering machine

The ooma system also provides an easy-to-use answering service called the Broadband Answering
Machine™ feature. The Broadband Answering Machine is more than voicemail, it also provides convenient
message retrieval at home or away from home, and the ability to screen your calls and send calls to voicemail.
In the online ooma Lounge, you can configure the Broadband Answering Machine feature to activate after
a certain number of rings. Unless you have set your system to Do Not Disturb, each message is screened
(played aloud) over the ooma Hub and ooma Scout speakers as it is recorded. While the caller is recording
their message, you can pick up the phone at anytime to talk to the caller.

Initial Setup

Pick up a home phone then press the Play Button on the associated ooma Hub or ooma Scout device.
Follow the instructional prompts to setup your Broadband Answering Machine feature. The system will walk
your through setting up your PIN, recording your name, and recording a greeting. The whole process takes
approximately two minutes.
Retrieving Messages from an ooma Hub or ooma Scout
New Message Indicator
When you have new messages, the Play Button on your ooma Hub and ooma Scouts will blink red.
Playing a Message
To hear messages hands-free, press the Play Button and your messages will start to play through the
speaker. If you have new messages, only the new messages will play. To listen to saved messages, press the
again after all new messages have been listened to.
Want privacy? You can pick up the attached phone at anytime to listen to messages on the handset.
Saving a Message
While a message is playing or just after it finishes, press the Send-to-Voicemail Button to save it for future
listening. The message will be marked as heard and the next message will play.
Deleting a Message
While a message is playing or just after it finishes, press the Delete Button to delete it. The next message
will automatically begin to play. If you mistakenly delete a message you wish to keep, you can retrieve it from
the trash can and resave it within two weeks at the ooma Lounge.