How Do I Update My Phone; What Can I Do If My Phone Update Fails; What Can I Do If My Phone Runs Slowly - Huawei Y336-A1 Faq

HUAWEI Ascend Mate2 Smart Phone
FAQ

2.5 How do I update my phone?

Back up important data, such as your contacts, messages, and call log, before the update.

Online update: Before the upgrade, make sure your phone has Internet access.
Go to the Settings screen, touch About phone > System updates > Online update, and
follow the onscreen instructions.
Figure 2-1
Note: The figures are for your reference only. The actual screens may vary.

2.6 What can I do if my phone update fails?


It is recommended that you connect your phone to a charger before updating your phone.
Insufficient battery power will result in update failure.

Do not remove or insert the battery during the update.
If the update still fails, restart your phone or back up important data and restore your phone to
its factory settings.
If the problem persists, contact Huawei technical support or take your phone to an authorized
Huawei service center.

2.7 What can I do if my phone runs slowly?

You can use the following methods to clear up your phone memory:
Issue 01 (2014-05-19) Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
2 System and update
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