Why Can't My Phone Open Some Images, Audio Clips, Or Videos - Huawei Y336-A1 Faq

HUAWEI Ascend Mate2 Smart Phone
FAQ
Figure 7-1
Note: The figures are for your reference only. The actual screens may vary.
7.4 Why can't my phone open some images, audio clips,
or videos?
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Note: The figures are for your reference only. The actual screens may vary.
Issue 01 (2014-05-19)
Your phone may not support the file format.
Supported image formats include PNG, GIF, JPG, and BMP. Supported video and audio
formats include MP3, WAV, OGG, MID, AMR, MP4, and 3GP.
For files in other formats, you may need to use third-party applications.
The file may have corrupted.
Download another copy of the file and try opening it again.
The file may be copyright-protected.
Obtain a non copyright-protected version of the file.
The battery level may be low.
Connect your phone to a charger and try again.
Unknown error may have occurred.
Restart the applications in question or your phone.
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