Troubleshooting - Thermador KBULT3651A Use And Care Manual

Moving
When you are moving your refrigerator to a new home, follow
these steps to prepare it for the move.
1. If your refrigerator has an automatic ice maker:
Turn off the water supply to the ice maker at least one day
ahead of time.
Disconnect the water line from the back of the
refrigerator.
When the last load of ice drops, raise the wire shutoff arm
to the OFF (up) position or move the switch to the OFF
(right) setting.
2. Remove all food from the refrigerator and pack all frozen food
in dry ice.
3. Empty the ice bin.
4. Depending on the model, turn the Thermostat Control or
Refrigerator Control to OFF. See the "Using the Control(s)"
section.
5. Unplug refrigerator.
6. Empty water from the defrost pan.
7. Clean, wipe, and dry thoroughly.
8. Take out all removable parts, wrap them well, and tape them
together so they don't shift and rattle during the move.
9. Depending on the model, raise the front of the refrigerator so
it rolls more easily OR screw in the leveling legs so they don't
scrape the floor. See the "Level Refrigerator" section in the
Installation Instructions.
10. Tape the doors closed and tape the power cord to the
refrigerator cabinet.
When you get to your new home, put everything back and refer to
the Installation Instructions for preparation instructions. Also, if
your refrigerator has an automatic ice maker, remember to
reconnect the water supply to the refrigerator.

TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the
cost of an unnecessary service call.
Your refrigerator will not operate
Is the power supply cord unplugged? Plug into a grounded
3 prong outlet.
Has a household fuse blown or circuit breaker tripped?
Replace the fuse or reset the circuit breaker.
Is the refrigerator or freezer control turned to the OFF
position? See the "Using the Control(s)" section.
Is the refrigerator defrosting? Recheck to see if the
refrigerator is operating in 30 minutes. Your refrigerator will
regularly run an automatic defrost cycle.
Is the refrigerator not cooling? For models with digital
controls, turn the unit OFF then ON again to reset. See the
"Using the Control(s)" section. If this does not correct the
problem, call for service.
12
The lights do not work
Is the power supply cord unplugged? Plug into a grounded
3 prong outlet.
Is a light bulb loose in the socket or burned out? See the
"Changing the Light Bulb(s)" section.
There is water in the defrost drain pan
Is the refrigerator defrosting? The water will evaporate. It is
normal for water to drip into the defrost pan.
Is it more humid than normal? When it is humid, expect that
the water in the defrost pan will take longer to evaporate.
The motor seems to run too much
Is the room temperature hotter than normal? The motor
will run longer under warm conditions. At normal room
temperatures, expect your motor to run about 80% of the
time. Under warmer conditions, it will run even more.
Has a large amount of food just been added to the
refrigerator? Adding a large amount of food warms the
refrigerator. The motor normally will run longer to cool the
refrigerator back down.
Are the doors opened often? The motor will run longer
when this occurs. Conserve energy by getting all items out at
one time, keeping food organized, and closing the door as
soon as possible.
Are the controls not set correctly for the surrounding
conditions? Refer to the "Using the Control(s)" section.
Are the doors not closed completely? Close the doors
firmly. If they do not close completely, see "The doors will not
close completely" later in this section.
Are the condenser coils dirty? This prevents air transfer and
makes the motor work harder. Clean the condenser coils.
Refer to the "Cleaning" section.
Are the door gaskets not sealed all the way around?
Contact a technician or other qualified person.
NOTE: Your new refrigerator will run longer than your old one
due to its high-efficiency motor.
The refrigerator seems to make too much noise
The sounds may be normal for your refrigerator. See the
"Normal Sounds" section.
The ice maker is not producing ice or not enough ice
Has the ice maker just been installed? The ice bin holds 14
to 17 lbs. (6.4 to 7.7 kg) of ice. The ice bin can take three to
four days to completely fill, if no ice is used during this time.
Is the freezer temperature cold enough to produce ice?
Wait 24 hours after ice maker hookup for ice production. See
the "Using the Control(s)" section.
Is the ice maker wire shutoff arm in the OFF (wire shutoff
arm up) position (on some models)? Lower wire shutoff arm
to the ON (wire shutoff arm down) position. See the "Ice
Maker and Storage Bin" section.