Panasonic KX-TGM420 Operating Instructions Manual

Panasonic KX-TGM420 Operating Instructions Manual

Amplified cordless telephone with digital answering machine

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Operating Instructions
Amplified Cordless Telephone with Digital
Answering Machine
Before initial use, see "Getting Started" on
page 27.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using
the unit and save them for future reference.
For assistance, visit our Web site:
http://shop.panasonic.com/support for customers in
the U.S.A.
Please register your product:
http://shop.panasonic.com/support
Model No. KX-TGM420
KX-TGM450

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Table of Contents
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Summary of Contents for Panasonic KX-TGM420

  • Page 1 Model No. KX-TGM420 KX-TGM450 Before initial use, see “Getting Started” on page 27. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. For assistance, visit our Web site: http://shop.panasonic.com/support for customers in...
  • Page 2: Table Of Contents

    Table of Contents Introduction ............6 Model composition ..........6 Accessory information ......... 6 Graphical symbols for use on equipment and their descriptions ............12 Important Information ........15 For your safety ..........15 Important safety instructions .......21 For best performance .........22 Other information ..........25 Specifications ............26 Getting Started ..........
  • Page 3 Other settings ...........49 Accessibility ............50 Accessibility ............50 Tone control ............50 Volume booster ..........53 Speech booster (making your voice louder) ...57 Talking keypad and phonebook ......58 Key tones ............60 Message indicator ..........60 Slow talk ............62 Using assistive listening devices ......64 Making/Answer Calls ........
  • Page 4 Memory dial ............98 Programming ..........102 Menu list ............102 Alarm ............. 121 Silent mode ............ 124 Other programming ......... 126 Registering a unit ..........127 Caller ID Service ..........129 Using Caller ID service ........129 Caller list ............132 Answering System ..........
  • Page 5 FCC and other information ........ 188 Appendix ............197 Customer services ........... 197 Limited Warranty (ONLY FOR U.S.A.) ....198 Panasonic Products Limited Warranty ....198 Index .............. 203 IMPORTANT! ........... 206 For your future reference ........207 P a g e...
  • Page 6: Introduction

    Introduction Model composition Series Model Base Handset unit Part No. Part No. Quantity KX-TGM420 series TGM420 TGM420 TGMA44 KX-TGM450 series TGM450 TGM450 TGMA45 Accessory information Supplied accessories No. Accessory item/Part number Quantity AC adaptor*1, *2 Telephone line cord*2, *3 Wall mounting adaptor/PNKL1001Y3...
  • Page 7 No. Accessory item/Part number Quantity Handset cover*6/PNYNTGMA44WR Belt clip*7/PNKE2076Z1 *1 PNLV226X: KX-TGM420 PNLV236-0Y: KX-TGM450 *2 The AC adaptor and telephone line cord come connected to the base unit at the time of shipment. *3 PQJA10075Y (Black cord), PQJA10075Z (Transparent cord)
  • Page 8 P a g e...
  • Page 9 Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information (page 197). Accessory Model number/Specifications item Rechargeable HHR-4DPA*1 batteries • To order, please visit http://shop.panasonic.com/support Battery type: – Nickel metal hydride (Ni-MH) – 2 x AAA (R03) size for each...
  • Page 10 Please visit our Web site: http://shop.panasonic.com/support *3 By registering the key detector (4 max.) to a Panasonic Digital Cordless Phone and attaching it to an easy-to-lose item in advance, you can locate and find the mislaid item to which the key detector is attached.
  • Page 11 Expanding your phone system Handset (optional): KX-TGMA44*1/KX- TGMA45*2 You can expand your phone system by registering optional handsets (6 max.) to a single base unit. • Optional handsets may be a different color from that of the supplied handsets. *1 Maximum receiver volume is 40 dB (when the booster is on).
  • Page 12: Graphical Symbols For Use On Equipment And Their Descriptions

    Graphical symbols for use on equipment and their descriptions Symbol Explanation Alternating current (A.C.) Direct current (D.C.) Protective earth Protective bonding earth 12 | P a g e...
  • Page 13 Symbol Explanation Functional earth For indoor use only Class II equipment (equipment in which protection against electric shock relies on Double Insulation or Reinforced Insulation) “ON” (power) 13 | P a g e...
  • Page 14 Symbol Explanation “OFF” (power) Stand-by (power) “ON”/“OFF” (power; push-push) Caution, risk of electric shock 14 | P a g e...
  • Page 15: Important Information

    Important Information For your safety To prevent severe injury and loss of life/property, read this section carefully before using the product to ensure proper and safe operation of your product. WARNING Power connection • Use only the power source marked on the product. •...
  • Page 16 These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact us at http://shop.panasonic.com/support • Unplug from power outlets and never touch the inside of the product if its casing has been broken open.
  • Page 17 Operating safeguards • Unplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners. • Do not disassemble the product. • Do not spill liquids (detergents, cleansers, etc.) onto the telephone line cord plug, or allow it to become wet at all.
  • Page 18 Medical • Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in the frequency range of 1.92 GHz to 1.93 GHz, and the RF transmission power is 115 mW (max.).) •...
  • Page 19 disconnected at the network interface. • Use caution when installing or modifying telephone lines. • The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible. • This product is unable to make calls when: –...
  • Page 20 or keys to touch the batteries, otherwise a short circuit may cause the batteries and/ or the conductive material to overheat and cause burns. • Charge the batteries provided with or identified for use with this product only, in accordance with the instructions and limitations specified in this manual.
  • Page 21: Important Safety Instructions

    Note when using alkaline batteries for power backup • The batteries should be used correctly, otherwise the unit may be damaged due to battery leakage. • Do not charge, short-circuit, disassemble, or heat the batteries. • Do not dispose of batteries in a fire. •...
  • Page 22: For Best Performance

    SAVE THESE INSTRUCTIONS For best performance Base unit location/avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other. • For maximum coverage and noise-free communications, place your base unit: –...
  • Page 23 other phones. – facing away from radio frequency transmitters, such as external antennas of mobile phone cell stations. (Avoid putting the base unit on a bay window or near a window.) • Coverage and voice quality depends on the local environmental conditions.
  • Page 24 Important Information • The product should be kept away from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 0 °C (32 °F) or greater than 40 °C (104 °F). Damp basements should also be avoided.
  • Page 25: Other Information

    Other information CAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. Notice for product disposal, transfer, or return • This product can store your private/confidential information. To protect your privacy/ confidentiality, we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of, transfer, or return the...
  • Page 26: Specifications

    Standby: Approx. 1.0 W Maximum: Approx. 8.3 W • Operating conditions: 0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 % relative air humidity (dry) *1 KX-TGM420 *2 KX-TGM450 26 | P a g e...
  • Page 27: Getting Started

    DSL/ ADSL service. Note: • The AC adaptor and telephone line cord come connected to the base unit at the time of shipment. • Use only the supplied Panasonic AC adaptor.*1 *1 PNLV226: KX-TGM420 PNLV236: KX-TGM450 27 |...
  • Page 28 Handset battery charging 2 rechargeable Ni-MH batteries are installed in the handset at the time of shipment. Before initial use: Remove the yellow insulation sheet before using the handset. Charge for about 7 hours. • Confirm “Charging” is displayed (A). •...
  • Page 29 • Follow the directions on the display to set up the unit. 29 | P a g e...
  • Page 30 Handset battery level Icon Battery level High Medium Needs charging Empty 30 | P a g e...
  • Page 31 Panasonic Ni-MH battery performance Operation Operating time In continuous use 13 hours max.*1 Not in use (standby) 9 days max.*1 *1 If eco mode is on and booster is off. Note: • Actual battery performance depends on usage and ambient environment.
  • Page 32  32 | P a g e...
  • Page 33 Base unit backup batteries 2 rechargeable Ni-MH batteries are installed in the base unit at the time of shipment. These batteries can be used to supply power to the base unit in the event of a power failure. Before initial use: Remove the yellow insulation sheet before using the base unit.
  • Page 34 *2 When the base unit is running on battery power and the remaining battery power is too low, “ ” flashes and the base unit beeps. Additionally, the base unit’s message indicator flashes. Panasonic Ni-MH battery performance when operating on backup battery power Operation Operating time In continuous use 3 hours max.
  • Page 35 • If your phone service provider requires additional devices in order to make and receive calls, such as a modem, you may still not be able to make and receive calls even if the base unit’s backup power feature is functioning. Base unit battery installation (for replacement) Important: •...
  • Page 36 Disconnect the telephone line cord (1). Open the battery cover (2). Install the batteries in the battery compartment (3). Close the cover (4), then reconnect the telephone line cord (5). Note when setting up Note for connections • The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) 36 |...
  • Page 37 Note for battery installation • Use the supplied rechargeable batteries. For replacement, we recommend using the Panasonic rechargeable batteries noted on page 9, 19. Note for battery charging • It is normal for the handset to feel warm during charging.
  • Page 38 Intelligent eco mode This feature automatically reduces handset power consumption by suppressing handset transmission power when the handset is close to the base unit. • When this feature is activated, is displayed. • Eco mode is turned off when the sound enhancer is activated (page 76).
  • Page 39: Controls

    Controls Handset Belt clip holes • The belt clip comes attached to the handset at the time of shipment. Speaker 39 | P a g e...
  • Page 40 [TONE] (Tone control) [+]/[–] (VOL.: Volume up/down) [FLASH] [TALK] Dial keypad [*]: Temporary tone dialing [0]: ( ) Ringer off Headset jack • This jack is used to connect an optional headset (page 11) or a user-supplied neckloop to the handset.
  • Page 41 13 [OFF] 14 [SLOW] (SLOW TALK) SLOW TALK indicator 15 [BOOST] BOOST indicator • Light off: Volume booster is turned off. Light in red: Volume booster is turned on. Note that when the BOOST indicator is lit in red, the volume booster feature is enabled and the product may emit sounds at very high volume.
  • Page 42 – [] REDIAL: View the redial list. – [] CID (Caller ID): View the caller list. Base unit Charge contacts Speaker [RINGER OFF] RINGER OFF indicator [FLASH/CALL WAIT] [LOCATOR/INTERCOM] • You can locate a misplaced handset by pressing [LOCATOR/INTERCOM]. 42 | P a g e...
  • Page 43 ] (Repeat) ] (Skip) Message counter [SLOW TALK] SLOW TALK indicator [TONE] (Tone control) [ERASE/MUTE] 10 [+]/[–] (VOLUME: Volume up/down) 11 [M1] (Memory dial 1) [M2] (Memory dial 2) [M3] (Memory dial 3) 12 [ ] (SP-PHONE: Speakerphone) SP-PHONE indicator ( 13 Message indicator 14 Microphone 15 [...
  • Page 44: Display Icons

    Display icons Handset display items Item Meaning Within base unit range Out of base unit range Sound enhancer is on. (page 76) The line is in use. • When flashing: The call is put on hold. • When flashing rapidly: An incoming call is now being received.
  • Page 45 Item Meaning Tone control level – (Tone 1-6 or Custom tone) Speakerphone is on. (page 69) Ringer volume is off. (page 71, 124) Silent mode is on. (page 124) Call sharing mode is off. (page 77) Alarm is on. (page 121) Handset number Battery level 45 |...
  • Page 46: Language Settings

    Item Meaning Blocked call (page 83) Answering system is being used by In use another handset or the base unit. Line in use Someone is using the line. Base unit display items Item Meaning “Greeting only” is selected. Caller messages are not recorded. (page 156) Power backup mode is on.
  • Page 47: Date And Time

    Voice announcement language You can select the language used for the following features. – Answering system guidance – Talking Caller ID – Talking keypad and phonebook [MENU] [#] [1] [1] [2] ]: Select the desired setting.  [SAVE]  [OFF] The setting will be applied in about 5 seconds.
  • Page 48: Recording Your Greeting Message

    Example: 9:30 [0] [9] [3] [0] [*]: Select “AM” or “PM”. [SAVE]  [OFF] Note: • When English is selected as the display language, 12-hour clock format is used. When Spanish is selected, 24-hour clock format is used. Recording your greeting message You can record your own greeting message instead of using a pre-recorded greeting message.
  • Page 49: Other Settings

    Other settings Dialing mode If you cannot make calls, change this setting according to your telephone line service. The default setting is “Tone”. “Tone”: For tone dial service. “Pulse”: For rotary/pulse dial service. [MENU] [#] [1] [2] [0] ]: Select the desired setting.  [SAVE]  [OFF] 49 | P a g e...
  • Page 50: Accessibility

    Accessibility Accessibility This product is designed to provide not only optimal volume, but optimal sound quality as well, ensuring that every call is heard loud and clear. Tone control This feature clarifies the voice of the person you are talking to, producing a more natural-sounding voice that is easier to hear and understand.
  • Page 51 Handset You can select a tone control setting while talking on the phone. There are two methods available.  Using the [TONE] key Press [TONE] on the side repeatedly to select the desired setting while talking. To exit, press [BACK] or wait for a few seconds.
  • Page 52 ]: Select the desired setting.  [OK] • If you select “Custom tone”, select the desired type.  [OK] • The selected setting is shown on the handset display while talking. Base unit Press and hold [TONE] for about 2 seconds while talking.
  • Page 53: Volume Booster

    (volume and volume booster features set to their highest settings), the product can output sound at up to 40 dB (KX-TGM420) or 50 dB (KX-TGM450). To prevent hearing damage, we recommend that you set this product to the lowest volume setting at which you can hear adequately.
  • Page 54 Turning on the volume booster Press [BOOST] while on a call. The BOOST indicator lights in red. • Press [+] or [–] on the side repeatedly to select the desired volume. The selected volume setting is shown on the • handset display while talking.
  • Page 55 Turning on auto boost If the auto boost feature is turned on, volume booster turns on automatically when you make or answer a call. This feature is useful if the unit is used mainly by a user who is hard of hearing. [MENU] [#] [7] [8] [2] ]: Select the desired setting.
  • Page 56 Available volume Default indicator booster settings Turned off Receiver: 1–15 Light off Speakerphone: 1–21 Headset: 1–15 Turned on KX-TGM420 series Light in Receiver: 12–40 Speakerphone: 18–30 21 Headset: 12–40 KX-TGM450 series Receiver: 12–50 Speakerphone: 18–40 21 Headset: 12–50 56 |...
  • Page 57: Speech Booster (Making Your Voice Louder)

    Speech booster (making your voice louder) This feature allows you to increase the volume of your voice heard by the other party. This feature can be set for each handset. WARNING • The speech booster feature can be used to increase the volume of your voice heard by the other party.
  • Page 58: Talking Keypad And Phonebook

    Talking keypad and phonebook This feature helps you by announcing the following information as you use the phone. Handset: – Phone numbers entered for dialing, phonebook, and memory dial. The unit can announce numbers ([0] to [9]), special keys ([*], [#], and [FLASH]), and dialing pauses ([]).
  • Page 59 For base unit (using a handset): [MENU] [#] [*] [7] [5] [0] ]: Select the desired setting.  [SAVE]  [OFF] Note: • If you dial a phone number quickly, the handset may not announce the dialed phone number correctly. For best results, dial slowly, and wait for the handset to announce each number before dialing the next.
  • Page 60: Key Tones

    Key tones Use this procedure to change the volume of the tones that sound when you press keys on the handset and base unit, or to turn them off. The default setting is “Low”. Includes confirmation tones and error tones, etc.
  • Page 61 Indicator Status Flashing – There are new messages. (page 139) slowly – There are new voicemails. (page 160) – There are missed calls. (page 130) Setting the message indicator You can enable and disable the message indicator for each type of status. –...
  • Page 62: Slow Talk

    To disable an item, select it and press [SELECT] • again. “ ” disappears.  [SAVE]  [OFF] Note: • If the message indicator flashes when the handset is not placed on the base unit, the handset consumes battery power faster than usual. Slow talk This feature slows down the speed of the other party’s voice, which can make it easier to understand phone...
  • Page 63 SLOW TALK indicator Status Light off Normal speed Light on Slow speed – When playing answering system messages, press [SLOW] on the handset or [SLOW TALK] on the base unit more than once. Switches between normal speed, slow speed, and slower speed. SLOW TALK indicator Status Light off...
  • Page 64: Using Assistive Listening Devices

    Using assistive listening devices If you use hearing aids that are compatible with a neckloop, you can connect your neckloop to a handset and enjoy hands-free conversations. When talking on the phone, you can speak using the neckloop’s microphone or the handset’s microphone depending on the neckloop’s features and the handset’s settings.
  • Page 65 To use a neckloop When using a neckloop with the handset, you can speak using the neckloop’s microphone or using the handset’s microphone. Important: • You must set the headset type before use (page 66). Connect the neckloop to the headset jack on the side of the handset.
  • Page 66 Setting the headset type Set this setting to match the type of device connected. This feature can be set for each unit. “Headset” (default): Disables the handset’s microphone. The connected headset is used for talking and listening. “Neckloop with Mic”: Disables the handset’s microphone.
  • Page 67: Making/Answer Calls

    Making/Answer Calls Making calls Lift the handset and then dial the phone number. To correct a digit, press [CLEAR]. • Press [TALK] to make the call. To make the call using the speakerphone, press • When you finish talking, press [OFF] or place the handset on the base unit or charger.
  • Page 68 ] REDIAL  ]: Select the desired entry. [TALK] Erasing a number in the redial list [] REDIAL ]: Select the desired entry.  [ERASE] ]: “Yes”  [SELECT]  [OFF] Adjusting the receiver or speaker volume Handset Press [+] or [–] on the side repeatedly while talking. •...
  • Page 69: Answering Calls

    Base unit Press [+] or [–] repeatedly while talking. Pause (for PBX/long distance service users) A pause is sometimes required when making calls using a PBX or long distance service. When storing a calling card access number and/or PIN in the phonebook, a pause is also needed (page 96). Example: If you need to dial the line access number “9”...
  • Page 70 “Incoming call” setting is enabled (page 61). Lift the handset and then press [TALK] or [ when the unit rings. When you finish talking, press [OFF] or place the handset on the base unit or charger. Any key answer: You can answer the call by pressing any dial key ([1] to [9], [*], or [#]).
  • Page 71 Speak into the microphone. When you finish talking, press [ Note: • While on a call, you can switch from the base unit to the handset: – Press [TALK] on the handset, then press [ on the base unit with the call sharing mode on (page 117).
  • Page 72: Useful Features During A Call

    One-touch ringer off Handset Press and hold [0] until the handset beeps to turn the ringer off. While the ringer is turned off, the handset will not ring for calls. • You can turn the ringer on again by pressing and holding [0] until the handset beeps.
  • Page 73 To release hold, press [TALK]. Another handset user can take the call by • pressing [TALK]. The base unit user can take the call by pressing • Note: • While an outside call is on hold, the SP-PHONE indicator ( ) on the base unit flashes.
  • Page 74 Base unit Press [ERASE/MUTE] during a call. The SP-PHONE indicator ( ) flashes. • To return to the call, press [ERASE/MUTE]. Flash Handset / Base unit [FLASH] on the handset or [FLASH/CALL WAIT] on the base unit allows you to use the special features of your host PBX such as transferring an extension call, or accessing optional telephone services.
  • Page 75 If you subscribe to both Caller ID and Call Waiting with Caller ID services, the 2nd caller’s information is displayed on the unit that is in use after you hear the call waiting tone. Handset Press [FLASH] to answer the 2nd call. To switch between calls, press [FLASH].
  • Page 76 Handset sound enhancer This feature can improve sound clarity when the handset is used in an area where there may be interference. During an outside call, this feature is turned on automatically when necessary. • When this feature is turned on, is displayed.
  • Page 77 Call share You can join an existing outside call. Handset To join the conversation, press [TALK] when the other unit is on an outside call. Base unit To join the conversation, press [ ] when the handset is on an outside call. Note for handset and base unit: •...
  • Page 78 *1 A conference call can be established using the handset only. Handset During an outside call, press [MENU]. ]: “Intercom”  [SELECT] ]: Select the desired unit.  [SELECT] • If you select “Voice paging”, the call will be switched from the ear-receiver mode to the speakerphone mode.
  • Page 79 • To put the outside call on hold: [MENU]  [ “Hold”  [SELECT] To resume the conference: [MENU]  [ “Conference”  [SELECT] • To cancel the conference: [MENU]  [ “Stop conference”  [SELECT] You can continue the conversation with the outside caller.
  • Page 80: Intercom

    Intercom Intercom calls can be made: – between handsets – between a handset and the base unit Note: • When paging unit(s), the paged unit(s) rings for 1 minute. • If you receive an outside call while talking on the intercom, the interrupt tone sounds.
  • Page 81 Making an intercom call Handset [MENU]  [ ]: “Intercom”  [SELECT] ]: Select the desired unit or “Voice paging”.  [SELECT] If you select “Voice paging”, speak into the • microphone after the beep. Your voice will be heard from the speakers of the base unit and all handsets.
  • Page 82 Base unit Press [LOCATOR/INTERCOM]. All registered handsets ring. • When you finish talking, press [ Answering an intercom call Handset Press [TALK] to answer the page. When you finish talking, press [OFF]. Base unit Press [ ] to answer the page. When you finish talking, press [ 82 | P a g e...
  • Page 83: Call Block

    Call block Call Block In the following situations, you can disconnect the current call and add the caller’s phone number to the call block list. – When an outside call is being received – When an outside caller’s message is being recorded –...
  • Page 84: Storing Unwanted Callers

    Note: • If the call has no phone number, the call is blocked but it is not stored in the call block list. • The call block feature is not available for intercom calls or calls received by call waiting. •...
  • Page 85 Blocking unwanted callers: When a call is received, the unit rings once*1 while caller information is being received. If the caller’s phone number matches an entry in the call block list, the unit emits no sound to the caller, and disconnects the call. If you do not want this one ring to sound, select “No”...
  • Page 86 To edit the number: [ ]: “Edit”  [SELECT] • Press [EDIT] repeatedly until the phone number is shown in the 10-digit format.  [SAVE]  ]: “Call block”  [SELECT]  Go to step 4. ]: “Save call block”  [SELECT] ] “Yes”...
  • Page 87 Storing a range of number [MENU] [#] [2] [1] [7] ]: “Block range of numbers”  [SELECT] [MENU]  [ ]: “Add”  [SELECT] Enter the desired number (2-8 digits)  [SAVE]  [OFF] Blocking incoming calls that have no phone number You can block calls when no phone number is provided, such as private callers or out of area calls.
  • Page 88 Turning the first ring on and off You can choose whether the first ring sounds when a call is received. “Yes” (default): The first ring for all calls will be heard, including calls from blocked phone numbers. “No”: The first ring is muted for all calls. If this setting is selected, the unit will never ring for calls from blocked phone numbers.
  • Page 89 After viewing, press [OFF] to exit. • To edit a number: [EDIT]  Edit the number  [SAVE]  [OFF] To erase a number: [ERASE]  [ ]: “Yes”  [SELECT]  [OFF] Note: • When editing, press the desired dial key to add digits and press [CLEAR] to erase digits.
  • Page 90: Phonebook

    Phonebook Phonebook You can add 100 names (16 characters max.) and phone numbers (24 digits max.) to the phonebook, and assign each phonebook entry to the desired group (page 90). Important: • All entries can be shared by any registered handset. Adding phonebook entries ...
  • Page 91 Note: In step 3, you can switch the language for entering • characters. [#]  [ ]: Select the desired language.  [OK] Entering characters Press the dial key that corresponds to the desired character. Press repeatedly to scroll through the available characters.
  • Page 92 • To enter another character that is located on the  same dial key, first press [ ] to move the cursor to the next space. • If you do not press any dial key within 2 seconds after entering a character, the character is fixed and the cursor moves to the next space.
  • Page 93 Storing caller information to the phonebook  ] CID ]: Select the desired entry.  [MENU] • To edit the number: [ ]: “Edit”  [SELECT] Press [EDIT] repeatedly until the phone number is shown in the desired format.  [SAVE]  ]: “Phonebook”...
  • Page 94 Changing group names/setting ringer ID The default group name is “Group 1” to “Group 9”.   [MENU] ]: “Group”  [SELECT] ]: Select the desired group  [SELECT] To change group names ]: “Group name”  [SELECT]  Edit the name (10 characters max.).
  • Page 95 Finding and calling from a phonebook entry  To scroll through all entries ]: Select the desired entry. To search by first character Press the dial key ([0] to [9], or [#]) which contains the character you are searching for. ]: Scroll through the phonebook if necessary.
  • Page 96 Editing entries Find the desired entry (page 95). [MENU]  [ ]: “Edit”  [SELECT] Edit the name if necessary  [OK] Edit the phone number if necessary  [OK] ]: Select the desired group (page 93)  [SELECT] 2 times  [OFF] Erasing entries Erasing an entry Find the desired entry (page 95).
  • Page 97 ]: “Erase all”  [SELECT] ]: “Yes”  [SELECT] ]: “Yes”  [SELECT]  [OFF] Chain dial This feature allows you to dial phone numbers in the phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the phonebook, without having to dial manually.
  • Page 98: Memory Dial

    • If you have rotary/pulse service, you need to press  [*] before pressing [ in step 1 to change the dialing mode temporarily to tone. When adding entries to the phonebook, we recommend adding [*] to the beginning of phone numbers you wish to chain dial (page 97).
  • Page 99 Enter the party’s phone number (24 digits max.).  [OK]  [SELECT]  [OFF]  From the phonebook: Press and hold the desired memory dial key ([1] to [9]).  [ADD] ]: “Phonebook”  [SELECT] ]: Select the desired entry  [SAVE]  [OFF] Note: •...
  • Page 100 Edit the phone number if necessary  [OK]  [SELECT]  [OFF] Erasing an entry Press and hold the desired memory dial key ([1] to [9]).  [MENU] ]: “Erase”  [SELECT] ]: “Yes”  [SELECT]  [OFF] Viewing an entry/Making a call using the handset Press and hold the desired memory dial key ([1] to [9]).
  • Page 101 To confirm an entry, press the desired memory dial key ([M1] to [M3]). • The unit announces the name or phone number of the entry. To make a call, press and hold the desired memory dial key ([M1] to [M3]). •...
  • Page 102: Programming

    Programming Menu list To access the features, there are 2 methods.  Scrolling through the display menus [MENU] Press [ ] or [ ] to select the desired main   menu.  [SELECT] Press [ ] or [ ] to select the desired item from ...
  • Page 103 Note: • To exit the operation, press [OFF]. • In the following table, < > indicates the default settings. • In the following table, indicates the reference page number. • Display menu order and sub-menu may vary depending on your model. Display menu tree and direct command code table Main menu:...
  • Page 104 Main menu: “Answering device” Sub-menu 1 Sub-menu 2 Settings Code #323 149 Play new message Play all #324 149 messages #325 140 Erase all message*1 #302 137 Greeting Record greeting*1 #303 138 Check greeting #304 138 Pre-recorded*1 (Reset to pre-recorded greeting) 104 | P a g e...
  • Page 105 Sub- Sub-menu 2 Settings Code menu 1 Outgoing call On <Off> #338 144 message • On/Off alert*1 Outgoing call • Notification Outgoing call Activate <Inactivate> - Remote code #339 144 Base unit On <Off> beep #211 154 Settings Ring count*1 Toll saver 2-7 rings <4 rings>...
  • Page 106 Sub- Sub-menu 2 Settings Code menu 1 Screen call <On> Off #310 154 • Handset Screen call <On> Off #*310 • Base unit*1 #327 135 Answer on*1 Answer #328 135 off*1 Main menu: “Voicemail access” Operation Code Code Listening to voicemail messages. #330 Main menu: “Intercom”...
  • Page 107 Main menu: “Set date & time” Sub-menu 1 Sub-menu 2 Settings Code #101 Date and time*1 Memo alarm Alarm1-3 <Off>, #702 121 Once, Daily, Weekly #226 Time <Caller ID adjustment* auto> 1, *3 Manual Main menu: “Memory dial” Operation Code Code #261 Viewing the memory dial entry.
  • Page 108 Main menu: “Settings” Sub-menu Sub-menu Settings Code Ring Ringer Off-6 <6> #160 volume adjustment (Incoming) • Handset Ringer Off-10 <1> #*160 volume (incoming) • Base unit*1 #175 Intercom 1-6 <6> ringer volume • Handset #*175 Intercom 1-10 <1> ringer volume •...
  • Page 109 Sub-menu Sub-menu Settings Code #161 Ringer tone <Ringer 1> (Incoming) • Handset *4,*5,*6 <Ringer 1> #*161 Ringer tone (Incoming) • Base unit *1,*4,*6 #163 Intercom <Ringer 3> ringer tone • Handset *4,*5,*6 <Ringer 3> #*163 Intercom ringer tone • Base unit *1,*4,*6 Silent mode On/Off...
  • Page 110 Sub-menu Sub-menu Settings Code #237 Start/End • <11:00 06:00 AM> Select #241 group Group 1-9 #*238 Silent mode On/Off • Base • On unit*1 • <Off> #*237 Start/End • <11:00 06:00 AM> #*241 Select group Group 1-9 110 | P a g e...
  • Page 111 Sub-menu Sub-menu Settings Code #750 Audio Talking dial <Off> settings Low High • Handset Talking dial <Off> #*750 Low High • Base unit*1 #162 Talking <On> caller ID • Handset #*162 Talking caller ID <Off> • Base unit*1 #782 Auto boost <Off>...
  • Page 112 Sub-menu Sub-menu Settings Code #*165 Key tone <Low> • Base High unit*1 #101 Set date & Date and time time*1 #720 Memo <Off> alarm Once Daily • Alarm Weekly #226 Time <Caller ID adjustment auto> *1, *3 Manual Key detector Change Detector1 #6561...
  • Page 113 Sub-menu Sub-menu Settings Code • 2: Add #6571 Registration new device #6572 (for Detector2) • 3: Add 6573*9 new device (for #6574 Detector3) • 4: Add #6581 Deregistrati new device #6582 (for Detector #6583 #6584 #217 Call block*1 Block a single number Block range...
  • Page 114 Sub-menu Sub-menu Settings Code #240 Block Block unknown <Unblock> CID (CID: Caller ID) #173 One ring for <Yes> blocked call #261 Memory dial #302 Record greeting*1 #331 Voicemail Save VM access#*1 (VM: Voicemail) #332 VM Tone detect*1 <Off> Level 1-4 #145 contrast <2>...
  • Page 115 Sub-menu Sub-menu Settings Code Handset #104 name Display #105 name <Off> Message Handset <On> #278 indicator • Incoming call Handset <On> • New message <On> Handset • New VM Handset <Off> • Missed call Handset <On> • Alarm 115 | P a g e...
  • Page 116 Sub-menu Sub-menu Settings Code Base unit*1 <On> #*278 • Incoming call Base unit*1 <On> • New message Base unit*1 <On> • New VM Base unit*1 <Off> • Missed call Caller ID <On> #214 edit (Caller ID number auto edit) #200 Auto talk*10 <Off>...
  • Page 117 Sub-menu Sub-menu Settings Code 80 ms Set flash #121 90 ms time*1, *11 100 ms 110 ms 160 ms 200 ms 250 ms 300 ms 400 ms 600 ms <700 ms> 900 ms #122 Set line A <B> mode*1, <On> #194 Call sharing*1...
  • Page 118 Sub-menu Sub-menu Settings Code #786 Handset <Handset> type Neckloop with Mic Neckloop w/o Mic Change Display <English> #110 language Español #112 Announcem <English> ent*1 Español Main menu: “Customer support” Operation Code Code Displaying customer support Web #680 address 118 | P a g e...
  • Page 119 Main menu: “Key detector”*7 Sub- Sub-menu 2 Settings Code menu 1 #655 Search Battery check If you program these settings using one of the units, you do not need to program the same item using another unit. This menu is not displayed when scrolling through the display menus.
  • Page 120 The preset ringers in this product (“Ringer 6” - “Ringer 15”) are used with permission of © 2004 - 2013 Copyrights Vision Inc. If you select one of the ringers (“Ringer 1” to “Ringer 5”), select the desired frequency (“Frequency 1” to “Frequency 6”). This setting is available when you have the key detector (KX-TGA20).
  • Page 121: Alarm

    Alarm An alarm sounds at the set time for 1 minute and repeats 5 times at 5 minute intervals (snooze function). You can also configure the alarm to display a text memo. You can set 3 separate alarms for each handset.
  • Page 122 “Once” An alarm sounds once at the set time. “Daily” An alarm sounds daily at the set time. Go to step “Weekly” Alarm sounds weekly at the set time(s). Proceed with the operation according to your selection in step 3. ...
  • Page 123 • If you select one of the ringers (“Ringer 1” to “Ringer 5”), select the desired frequency (“Frequency 1” to “Frequency 6”). • We recommend selecting a different ringer tone from the one used for outside calls and intercom calls. ]: Select the desired snooze setting.
  • Page 124: Silent Mode

    Silent mode Silent mode allows you to select a period of time during which the handset and/or base unit will not ring for outside calls. This feature is useful for time periods when you do not want to be disturbed, for example, while sleeping.
  • Page 125 • If you select “Off”, press [OFF] to exit. Enter the desired hour and minute you wish to start this feature. [*]: Select “AM” or “PM”.  [OK] Enter the desired hour and minute you wish to end this feature. [*]: Select “AM”...
  • Page 126: Other Programming

    ]: Select the desired groups.  [SELECT]  • “ ” is displayed next to the selected group numbers. • To cancel the selected group: ]: Select the group.  Press [SELECT]  again. “ ” disappears. [SAVE]  [OFF] Other programming Changing the handset name The default handset name is “Handset 1”...
  • Page 127: Registering A Unit

    Displaying the handset name You can select whether or not the handset name is displayed in standby mode. The default setting is “Off”. [MENU] [#] [1] [0] [5] ]: Select the desired setting  [SAVE]  [OFF] Registering a unit Operating additional units Additional handsets Up to 6 handsets can be registered to the base unit.
  • Page 128 Handset: [MENU] [#] [1] [3] [0] Base unit: Press and hold [LOCATOR/INTERCOM] for about 5 seconds. • If all registered handsets start ringing, press [LOCATOR/INTERCOM] again to stop, then repeat this step. Handset: Press [OK], then wait until a long beep sounds. Deregistering a handset A handset can cancel its own registration to the base unit, or other handsets registered to the same base...
  • Page 129: Caller Id Service

    Caller ID Service Using Caller ID service Important: • This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller ID service. Contact your phone service provider for details. Caller ID features When an outside call is being received, the caller information is displayed.
  • Page 130 • If the unit is connected to a PBX system, caller information may not be properly received. Contact your PBX supplier. Missed calls If a call is not answered, the unit treats it as a missed call. The display shows “Missed call”. When there is a missed call, the message indicator flashes slowly if the handset or base unit message indicator’s “Missed call”...
  • Page 131 Talking Caller ID Handset / Base unit This feature lets you know who is calling without looking at the display. To use this feature, you must: – subscribe to a Caller ID service of your phone service provider. – turn this feature on (page 111). When caller information is received, the handsets and/or base unit announce the caller’s name or phone number received from your phone service provider...
  • Page 132: Caller List

    Caller list Important: • Make sure the unit’s date and time setting is correct (page 47). Viewing the caller list and calling back [] CID Press [] to search from the most recent call, or [] to search from the oldest call. To call back, press [TALK].
  • Page 133 ]: Select the desired entry  [MENU] ]: “Edit”  [SELECT] Press [EDIT] repeatedly until the phone number is shown in the desired format. [TALK] Caller ID number auto edit feature Once you call back an edited number, the unit which was used to call back remembers the area code and format of the edited number.
  • Page 134 information without dialing the area code. To activate this feature, you must edit an entry in the caller list, then call that number. After that, phone numbers from that caller’s area code are edited automatically. This feature can be set for each unit (page 116). The default setting is “On”.
  • Page 135: Answering System

    Answering System Answering system The answering system can answer and record calls for you when you are unavailable to answer the phone. You can also set the unit to play a greeting message but not to record caller messages by selecting “Greeting only”...
  • Page 136: Turning The Answering System On/Off

    – The message counter and the ANSWER ON/OFF indicator ( ) on the base unit flashes if the answering system is turned on. – If you use the pre-recorded greeting message, the unit automatically switches to another pre-recorded greeting message asking callers to call again later.
  • Page 137: Greeting Message

    Note for base unit and handset: • When the answering system is turned on, – the ANSWER ON/OFF indicator ( ) on the base unit lights up. – the message counter on the base unit displays the total number of messages (old and new). Greeting message When the unit answers a call, a greeting message is played to callers.
  • Page 138 Press [STOP] to stop recording.  [OFF] Using a pre-recorded greeting message The unit provides 2 pre-recorded greeting messages: – If you reset to pre-recorded greeting or do not record your own greeting message, the unit plays a pre-recorded greeting asking callers to leave a message.
  • Page 139: Listening To Messages

    Listening to messages Important: • When using the base unit or handset to listen to messages, the noise reduction feature (page 76) is activated automatically in spite of the setting ( is not displayed). Using the base unit When new messages have been recorded: –...
  • Page 140 Operating the answering system during playback Operation [+] or [–] Adjust the speaker volume Repeat message*1  Skip message  [] (STOP) Stop playback [ERASE/ MUTE] Erase currently playing message *1 If pressed within the first 5 seconds of a message, the previous message is played.
  • Page 141 To listen to new messages: [MENU] [#] [3] [2] [3] To listen to all messages: [MENU] [#] [3] [2] [4] When finished, press [OFF]. Note: • To switch to the receiver, press [ • You can also use the [PLAY] soft key, if displayed, to play new messages.
  • Page 142 Operation Play new messages Play all messages Play greeting message [7] [6] Record greeting message Turn answering system on [PAUSE] Pause message*2 Stop recording [9] or [STOP] Stop playback Turn answering system off Erase currently playing message [*] [4]*3 Erase all messages [*] [5] Reset to a pre-recorded greeting [*] [6]...
  • Page 143 ]: “Playback”  [SELECT] *3 You can also erase as follows: [PAUSE]  [ ]: “Erase”  [SELECT]  [ “Yes”  [SELECT] Calling back (Caller ID subscribers only) Press [PAUSE] during playback. ]: “Call back”  [SELECT] Editing the number before calling back Press [PAUSE] during playback.
  • Page 144: Advanced New Message Alerting Features

    Advanced new message alerting features Audible message alert This feature allows the base unit to beep to inform you of a new message arrival when new messages are recorded. The base unit beeps 2 times every minute until you listen to the messages, if the “Base unit beep”...
  • Page 145 – turn on the new message alert setting. After you answer the new message alert call, you can listen to messages from that call (page 149). Important: • A new message alert is stopped 1 minute after the unit starts to call. The unit will not retry the call even if the call is not answered.
  • Page 146  By entering a phone number: [MENU] [#] [3] [3] [8] ]: “Notification to”  [SELECT]  [ADD] ]: “Manual”  [SELECT] Enter the desired name (16 characters max.).  [OK] Enter the desired number (24 digits max.).  [OK]  [SELECT]  [OFF] Turning on/off the new message alert setting [MENU] [#] [3] [3] [8] ]: “On/Off”...
  • Page 147 Editing the set phone number [MENU] [#] [3] [3] [8] ]: “Notification to”  [SELECT] [MENU]  [ ]: “Edit”  [SELECT] Edit the name if necessary (16 characters max.).  [OK] Edit the phone number if necessary (24 digits max.).
  • Page 148 Activating/inactivating the remote access code to play messages If you activate this feature, you must enter the remote access code (page 150) to play the new message from the new message alert call. This is so that unauthorized parties cannot listen to your messages. The default setting is “Inactivate”.
  • Page 149 Listening to messages After you answer the new message alert, you can listen to the messages as follows.  When the remote access code is set to “Inactivate”: Press [4] to play the new message during the announcement.  When the remote access code is set to “Activate”: 1 Enter the remote access code (page 150) during the announcement.
  • Page 150: Remote Operation

    Remote operation Using a touch-tone phone, you can call your phone number from outside and access the unit to listen to messages or change answering system settings. The unit’s voice guidance prompts you to press certain dial keys to perform different operations. Remote access code A 3-digit remote access code must be entered when operating the answering system remotely.
  • Page 151 Deactivating remote operation Press [*] in step 2 on “Remote access code”, page 150. • The entered remote access code is deleted. Using the answering system remotely Dial your phone number from a touch-tone phone. After the greeting message starts, enter your remote access code.
  • Page 152  When the Spanish voice guidance is selected To start the voice guidance, press [9]. The voice guidance announces the available remote commands (page 152). Note: • If you do not press any dial keys within 10 seconds after a voice guidance prompt, the unit disconnects your call.
  • Page 153 Operations Turn answering system off [*][4] Erase currently playing message [*][5] Erase all messages [*][#] End remote operation (or hang up) *1 If pressed within the first 5 seconds of a message, the previous message is played. *2 For English voice guidance only *3 For Spanish voice guidance only Turning on the answering system remotely Dial your phone number from a touch-tone phone.
  • Page 154: Answering System Settings

    Answering system settings Call screening While a caller is leaving a message, you can listen to the call through the unit’s speaker. To adjust the speaker volume, press [+] or [–] repeatedly. You can answer the call by pressing [TALK] on the handset or [ ] on the base unit.
  • Page 155 The default setting is “4 rings”. “Toll saver”: The unit’s answering system answers at the end of the 2nd ring when new messages have been recorded, or at the end of the 5th ring when there are no new messages. If you call your phone from outside to listen to new messages (page 151), you know that there are no new messages when the phone rings for the 3rd time.
  • Page 156 Selecting “Greeting only” You can select “Greeting only” which sets the unit to announce a greeting message to callers but not record messages. Select “Greeting only” in step 2 on “Caller’s recording time”, page 156. Note: • When you select “Greeting only”: –...
  • Page 157: Useful Information

    Useful Information Voicemail service In addition to your unit’s answering system you may also have voicemail service from your phone service provider. Voicemail is an answering service that may be offered by your phone service provider. This service can also record calls when you are unavailable to answer the phone or when your line is busy.
  • Page 158 Important: • You need to store the voicemail access number in order to light the handset and base unit’s message indicator when a new voicemail is received (page 61). Storing the voicemail (VM) access number In order to listen to your voicemail messages, you must dial your phone service provider’s voicemail access number.
  • Page 159 Example: 1-222-333-4444 VM access number PPPP Pauses 8888 Password To erase the voicemail access number [MENU] [#] [3] [3] [1] Press and hold [CLEAR] until all digits are erased.  [SAVE] [OFF] Voicemail (VM) tone detection Your phone service provider sends special signals (sometimes called “voicemail tones”...
  • Page 160 Turn this feature off when: – You do not subscribe to voicemail service. – Your phone service provider does not send voicemail tones. – Your phone is connected to a PBX. If you are not sure which setting is required, contact your phone service provider.
  • Page 161 [MENU] [#] [3] [3] [0] • The speakerphone turns on. Follow the pre-recorded instructions. When finished, hang up. Note: • You can also use the [ACCESS] soft key, if displayed, to play new voicemail messages. • If the handset still indicates there are new messages even after you have listened to all new messages, turn it off by pressing and holding [#] until the handset beeps.
  • Page 162: Wall Mounting

    Wall mounting Note: • Make sure that the wall and the fixing method are strong enough to support the weight of the unit. Lead the AC adaptor cord and telephone line cord through the hole in the wall mounting adaptor in the direction of the arrow.
  • Page 163 AC adaptor cord Insert the hooks on the wall mounting adaptor into holes (A) and (B) on the base unit. 163 | P a g e...
  • Page 164 Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. 164 | P a g e...
  • Page 165 Mount the unit on a wall then slide down to secure in place. AC adaptor cord • This product is compliant with the following wall phone plate sizes (2 types). B 2 83 mm (3 1/4 inches) C 102 mm (4 inches) 165 | P a g e...
  • Page 166 Fit the slots of the unit onto the corresponding wall phone plate tabs for (D) and (E) respectively. 166 | P a g e...
  • Page 167 To remove the wall mounting adaptor While pushing down the release levers (1), remove the adaptor (2). 167 | P a g e...
  • Page 168: Error Messages

    Error messages Display Cause/solution message Ask phone • You have not stored the voicemail company for VM access number. Store the number access # (page 158). Busy • The called unit is in use. • Other units are in use and the system is busy.
  • Page 169 Display Cause/solution message Invalid • There is no handset registered to the base unit matching the handset number you entered. • The handset is not registered to the base unit. Register the handset (page 127). Main unit no • Confirm the base unit’s AC adaptor power is connected to the unit and the power outlet correctly.
  • Page 170 Display Cause/solution message Requires • You must subscribe to a Caller ID subscription to service. Once you receive caller Caller ID. information after subscribing to a Caller ID service, this message will not be displayed. • A wrong type of battery such as rechargeable alkaline or manganese was battery.
  • Page 171: Troubleshooting

    Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert them into the handset again. If the base unit batteries for power backup are installed, remove the batteries from the base unit, and then insert them into the base unit again.
  • Page 172 Problem Cause/solution 27). • Unplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again. • The handset has not been registered to the base unit. Register the handset (page 127). I cannot hear a •...
  • Page 173 Problem Cause/solution The indicator on • New messages have been the handset or recorded. Listen to the new base unit flashes messages (page 149). slowly. • New voicemail messages have been recorded. Listen to the new voicemail messages (page 149). The base unit •...
  • Page 174 Accessibility Problem Cause/solution I cannot search • Other units are in use and the the phonebook, system is busy. Try again later. caller list, redial list, memory dial, or call block list. The unit does not • The default setting for the talking announce names keypad and phonebook feature is or phone...
  • Page 175 Problem Cause/solution heard. I cannot use the • Other units are in use and the slow talk feature. system is busy. Try again later. When using a • The headset type is set to neckloop, “Headset” or “Neckloop with whistling or Mic”.
  • Page 176 Problem Cause/solution that your voice is very quiet or sounds far away. Menu list Problem Cause/solution The display is in a • Change the display language language I cannot (page 46). read. I cannot register • The maximum number of a handset to a handsets (6) is already base unit.
  • Page 177 Battery recharge Problem Cause/solution The handset • Battery charge is low. Fully charge beeps and/or the batteries (page 28). flashes. I fully charged • Clean the battery ends ((+), (-)) the batteries, and the charge contacts with a dry cloth and charge again. •...
  • Page 178 Making/answering calls, intercom Problem Cause/solution • The handset is too far from the base unit. Move closer. displayed. • The base unit’s AC adaptor is not properly connected. Reconnect AC adaptor to the base unit. • The handset is not registered to the base unit.
  • Page 179 Problem Cause/solution The handset • The ringer volume is turned off. does not ring. Adjust the ringer volume (page 71, 108). • Silent mode is turned on. Turn it off (page 124). • The ringer volume is turned off by pressing and holding [0] ).
  • Page 180 Problem Cause/solution I cannot make • The dialing mode may be set a call. incorrectly. Change the setting (page 49). I cannot make • Make sure that you have long long distance distance service. calls. I cannot use • You cannot use voice paging if other voice paging.
  • Page 181 Problem Cause/solution telephone line jack, plug the unit directly into the wall jack. • If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details. •...
  • Page 182 Problem Cause/solution Caller • The handset or base unit’s ringer information is volume is turned off. Adjust it not announced. (page 71, 108). • The Talking Caller ID feature is turned off. Turn it on (page 111). • The number of rings for the answering system is set to “2 rings”...
  • Page 183 Problem Cause/solution I cannot dial • The phone number you dialed the phone might have been edited incorrectly number edited (for example, the long distance “1” in the caller or the area code is missing). Edit list. the phone number with another pattern (page 133).
  • Page 184 Answering system Problem Cause/solution The unit does • The answering system is turned not record new off. Turn it on (page 136). messages. • The message memory is full. Erase unnecessary messages (page 141). • The recording time is set to “Greeting only”.
  • Page 185 Problem Cause/solution I cannot • The remote access code is not set. operate the Set the remote access code (page answering 150). system • You are entering the wrong remote remotely. access code. If you have forgotten your remote access code, enter the remote access code setting to check your current code (page 150).
  • Page 186 Voicemail Problem Cause/solution “Voicemail msg. • This notification is displayed Via phone co.” is when your phone service shown on the provider’s voicemail service (not handset display. the unit’s answering system) has How do I remove recorded a message for you. this message from Typically you can remove this the display?
  • Page 187 Liquid damage Problem Cause/solution Liquid or other • Disconnect the AC adaptor and form of moisture telephone line cord from the has entered the base unit. Remove the batteries handset/base unit. from the base unit and handset and leave to dry for at least 3 days.
  • Page 188: Fcc And Other Information

    FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------.
  • Page 189 (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for the product is part of the product identifier that has the format US:AAAEQ##TXXXX.
  • Page 190 equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.
  • Page 191 energy commonly emitted by digital devices. WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST CALLS TO EMERGENCY NUMBERS: 1) Remain on the line and briefly explain to the dispatcher the reason for the call. 2) Perform such activities in the off-peak hours, such as early morning or late evenings.
  • Page 192 NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful...
  • Page 193 – Consult the dealer or an experienced radio/TV technician for help. Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR.
  • Page 194 Notice: • FCC ID can be found inside the battery compartment or on the bottom of the units. Compliance with TIA-1083 standard: Telephone handsets identified with this logo have reduced noise and interference when used with T-Coil equipped hearing aids and cochlear implants. 194 | P a g e...
  • Page 195 Charge only mode The charge only mode is the dedicated mode to charge the backup batteries of the base unit. Do not use this mode if it is unnecessary because all functions except the base unit’s battery charge is disabled with this feature on.
  • Page 196 Insert batteries. • The batteries are started to be charged. Note: • If the message counter is still on when you release the keys, the base unit is not in the charging only mode. Repeat from step 1.  To deactivate the charge only mode: –...
  • Page 197: Appendix

    Panasonic gear Go to http://shop.panasonic.com/support Get everything you need to get the most out of your Panasonic products Accessories & Parts for your Camera, Phone, A/V products, TV, Computers & Networking, Personal Care, Home Appliances, Headphones, Batteries, Backup Chargers & more…...
  • Page 198: Limited Warranty (Only For U.s.a.)

    Panasonic Products Limited Warranty Limited Warranty Coverage (For USA Only) If your product does not work properly because of a defect in materials or workmanship, Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“warranty period”), at its option...
  • Page 199 When shipping Lithium Ion batteries please visit our Web Site at http://shop.panasonic.com/support as Panasonic is committed to providing the most up to date information. Include a letter detailing the complaint, a return address and provide a daytime phone number where you can be reached.
  • Page 200 IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
  • Page 201 Factory Service Center or other Authorized Servicer, or damage that is attributable to acts of God. THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY.
  • Page 202 Service Center. If the problem is not handled to your satisfaction, then write to: Consumer Affairs Department Panasonic Corporation of North America 661 Independence Pkwy Chesapeake, VA 23320 PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.
  • Page 203: Index

    Index Caller list edit, 132 Chain dial, 97 3-way conference, 77 CID (Caller ID), 132 Conference calls, 77 Additional handset, 127 Contrast, 114 Alarm, 121 Control type, 41 Answering calls, 69 Customer support, 118 auto boost, 55 Auto talk, 70 Date and time, 47 Deregistration, 128 Battery, 31...
  • Page 204 Groups, 93 Neckloop, 65 new message alerting, 144 Noise reduction, 76 Headset type, 66 Number of rings, 154 Intercom, 80 One ring for blocked call, 88 Intercom call (Base unit), 82 Outside call (Base unit), 79 Intercom call (Handset), 81 Outside call (Handset), 78 Key detector, 9 Pause, 69...
  • Page 205 (Handset), 108 Temporary tone dialing, 75 Ringer for outside call (Base Time adjustment, 107 unit), 108 Toll saver, 155 Ringer for outside call Tone control, 50 (Handset), 108 Transferring calls, 77 Ringer ID, 94 Troubleshooting, 171 Rotary/pulse service, 75 TTY, 197 Turning on/off, 146 Silent mode, 124 Sound enhancer, 76...
  • Page 206: Important

    Reconnect AC adaptor and reinsert batteries into base unit. Check if telephone line cord is connected. Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) Read troubleshooting page in the Operating Instructions. Visit our Web site: http://shop.panasonic.com/support • FAQ and troubleshooting hints are available.
  • Page 207: For Your Future Reference

    Date of purchase (found on the bottom of the base unit) Name and address of dealer Attach your purchase receipt here. Panasonic Corporation of North America Two Riverfront Plaza, Newark, NJ 07102-5490 © Panasonic Corporation 2016 Printed in Malaysia *PNQX7794YA*...

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