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Model No. KX-TGM490C Before initial use, see “Getting Started” on page 12. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. For assistance, please visit our Support page: www.panasonic.ca/english/support...
Table of Contents Introduction Making/Answering Calls Model composition ....4 Making calls ......31 Accessory information ....4 Answering calls ....31 Graphical symbols for use on Useful features during a equipment and their call ........32 descriptions ......6 Intercom .......34 Important Information Call Block For your safety .......7 Call block ......36 Important safety...
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Table of Contents Wall mounting .......61 Error messages ....63 Troubleshooting ....64 Other notices and information (for Canada) ......70 Warranty .......72 Index Index........73 TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:26...
See page 5 for replacement battery information. The handset cover comes attached to the handset at the time of shipment. The belt clip comes attached to the handset at the time of shipment. For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:26...
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Replacement batteries may have a different capacity from that of the supplied batteries. By registering the key detector (4 max.) to a Panasonic Digital Cordless Phone and attaching it to an easy-to-lose item in advance, you can locate and find the mislaid item to which the key detector is attached.
Insulation) Direct current (D.C.) “ON” (power) Protective earth “OFF” (power) Protective bonding earth Stand-by (power) Caution, risk caused by “ON”/“OFF” (power; visible radiation push-push) For indoor use only Caution, risk of electric shock For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:26...
R To prevent hearing damage, we recommend that you set this product to the lowest volume setting at which you can hear adequately. Note that when the BOOST indicator is lit in red, the volume booster feature is enabled and the product may emit sounds at very high volume. For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05...
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R Only use a compatible base unit (or charger) to charge the batteries. Do not tamper with the base unit (or charger). Failure to follow these instructions may cause the batteries to swell or explode. R Avoid the use in the following conditions For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:27...
4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions. SAVE THESE INSTRUCTIONS For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05...
Important Information For best performance Base unit location/avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other. R For maximum coverage and noise-free communications, place your base unit: – at a convenient, high, and central location with no obstructions between the handset and base unit in an indoor environment.
Maximum: 4.3 W Base unit Standby: 1.0 W Maximum: 8.3 W R Operating conditions: 0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 % relative air humidity (dry) KX-TGM470 KX-TGM490 For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:27...
ADSL service. Note: R The AC adaptor and telephone line cord come connected to the base unit at the time of shipment. R Use only the supplied Panasonic AC adaptor. PNLV226: KX-TGM470 PNLV236: KX-TGM490 Handset battery charging 2 rechargeable Ni-MH batteries are installed in the handset at the time of shipment.
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If eco mode is on and booster is off. Note: R Actual battery performance depends on usage and ambient environment. Handset battery installation (for replacement) R USE ONLY rechargeable Ni-MH batteries AAA (R03) size ( R Do NOT use alkaline/manganese/Ni-Cd batteries. For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:27...
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R Actual battery performance depends on usage and ambient environment. R If the base unit is running on battery power, the brightness of the message counter on the base unit is reduced to save battery power. For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05...
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Remove the alkaline batteries when power is restored. Disconnect the telephone line cord (A). Open the battery cover (B). Install the batteries in the battery compartment (C). Close the cover (D), then reconnect the telephone line cord (E). For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:27...
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Note for battery installation R Use the supplied rechargeable batteries. For replacement, we recommend using the Panasonic rechargeable batteries noted on page 5, 8. Note for battery charging R It is normal for the handset to feel warm during charging.
R This jack is used to connect an optional headset (page 5) or a user-supplied neckloop to the handset. You must set the “Headset type” setting to match the type of device connected (page 30). For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05...
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– VOL. (Volume: MDN or MCN): Adjust the receiver or speaker volume while talking. – MFN W: View the phonebook entry. – MEN REDIAL: View the redial list. – MCN CID (Caller ID): View the caller list. For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:27...
Alarm is on. (page 48) Handset number Battery level Blocked call (page 36) In use Answering system is being used by another handset or the base unit. Line in use Someone is using the line. For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:28...
R The setting will be applied in about 15 seconds. Date and time MMENUN#101 Enter the current month, date, and year by selecting 2 digits for each. Example: July 12, 2016 07 12 16 MOKN For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:28...
If you cannot make calls, change this setting according to your telephone line service. The default setting is “Tone”. “Tone”: For tone dial service. “Pulse”: For rotary/pulse dial service. MMENUN#120 MbN: Select the desired setting. a MSAVEN a MOFFN For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:28...
R To select one of the “Custom tone” settings, follow the instructions in “Using the MMENUN key”, page 23. n Using the MMENUN key Press MMENUN while talking. MbN: “Tone control” a MSELECTN For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:28...
Press MjN or MkN on the side repeatedly to select the desired volume. R The selected volume setting is shown on the handset display while talking. R The selected volume setting is used for future calls when the booster is turned on. For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:28...
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Available volume settings The available settings vary whether volume booster is turned on or off. BOOST indicator Volume booster Available volume settings Default Light off Turned off Receiver: 1–15 Speakerphone: 1–21 Headset: 1–15 For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:28...
This feature helps you by announcing the following information as you use the phone. Phone numbers entered for dialing. The unit can announce numbers (0 to 9), special keys (* and #), flash (MCN), and dialing pauses (MDN). For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:28...
32, 34) – The handset alarm is sounding. (page 48) Flashing slowly – There are new messages. (page 55) – There are new voicemails. (page 61) – There are missed calls. (page 52) For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:28...
– When screening calls Handset / Base unit – When talking on outside calls or screening calls, press MSLOWN on the handset or MSLOW TALKN on the base unit. Switches between normal speed and slow speed. For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:28...
To use with a T-coil-equipped hearing aid Set your hearing aid to the "T" setting. R Refer to your hearing aid’s operating instructions for details. Hold the handset near your hearing aid when talking. For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:28...
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“Neckloop w/o Mic”: Enables the handset’s microphone. The connected neckloop is used for listening only. MMENUN#786 MbN: Select the desired setting. a MSAVEN a MOFFN For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:28...
(page 24). R Pressing the MBOOSTN key activates the volume booster feature. Use this key with care. To prevent hearing damage, we recommend that you set this product to the For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:29...
0 until the handset MUTEN. beeps. Base unit Press MRINGER OFFN to turn the ringer off. While the ringer is turned off, the base unit will not ring for calls. For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:29...
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R To prevent other users from joining your conversations with outside callers, turn Temporary tone dialing (for privacy mode on (page 46). rotary/pulse service users) Press * before entering access numbers which require tone dialing. For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:29...
When you finish talking, press MOFFN. R All registered handsets ring. Note: R The outside call is put on hold. R You can also use the MINTERCOMN soft key, if displayed, to make intercom calls. For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:29...
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When you finish talking, press MZN. Answering an intercom call Handset Press MTALKN to answer the page. When you finish talking, press MOFFN. Base unit Press MZN to answer the page. When you finish talking, press MZN. For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:29...
MbN: “Block a single number” a phone number prefix or certain area codes. MSELECTN – “Block unknown CID”: The unit blocks MMENUN a MbN: “Add” a MSELECTN calls that have no phone number. For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:29...
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MMENUN#217 MbN: “One ring for blocked call” a MSELECTN MbN: Select the desired setting. a MSAVEN a MOFFN Viewing/editing/erasing call block numbers MMENUN#217 For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:29...
MbN: Select the desired group. a phonebook MSELECTN Phone numbers of up to 24 digits can be To change group names stored in the phonebook. MbN: “Group name” a MSELECTN a Edit the name (10 characters max.). For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:29...
Erasing entries unit’s memory dial keys (MM1N, MM2N, and MM3N). Erasing an entry Find the desired entry (page 39). MMENUN a MbN: “Erase” a MSELECTN MbN: “Yes” a MSELECTN a MOFFN For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:29...
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(1 to 9). a MMENUN MbN: “Erase” a MSELECTN MbN: “Yes” a MSELECTN a MOFFN Viewing an entry/Making a call using the handset Press and hold the desired memory dial key (1 to 9). For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:29...
Play new message – – #323 Play all message – – #324 Erase all – – #325 message Greeting – #302 Record greeting Check greeting – #303 – #304 Pre-recorded (Reset to pre-recorded greeting) For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:29...
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Date and time Memo alarm Alarm1-3 <Off>, Once, Daily, Weekly #720 *1, *3 – <Caller ID auto> #226 – Time adjustment Manual Main menu: “Memory dial” Operation Code Viewing the memory dial entry. #261 For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:29...
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– <11:00 PM/ 06:00 AM> Select group #241 Group 1-9 Night mode On/Off #G238 – On – Base unit – <Off> Start/End #G237 – <11:00 PM/ 06:00 AM> Select group #G241 Group 1-9 For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:29...
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<On> – Alarm <On> #G278 Base unit – Incoming call <On> Base unit – New message <On> Base unit – New VM Base unit <Off> – Missed call – #200 Auto talk <Off> For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:30...
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Settings Code Search – – #655 – Battery check – – If you program these settings using one of the units, you do not need to program the same item using another unit. For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:30...
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*12 Generally, the line mode setting should not be changed. This setting automatically maintains receiver volume at the proper level depending on the current telephone line condition. Set the line mode to “A” if telephone line condition is not good. For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05...
Set the desired time. *: Select “AM” or “PM”. a MOKN Turning night mode on/off Enter a text memo (10 characters max.). For handset: MMENUN#238 a MOKN For base unit (using a handset): MMENUN#*238 For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:30...
(“Bob”, “Kitchen”, etc.). This is useful when you make intercom calls between Handset: handsets. To display the handset name in Press MOKN, then wait until a long beep sounds. For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:30...
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MMENUN#131 R All handsets registered to the base unit are displayed. MbN: Select the handset you want to cancel. a MSELECTN MbN: “Yes” a MSELECTN a MOFFN For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:30...
– Pressing MOFFN on a handset. R Please contact your phone service provider for details and availability of this service in your area. R This feature must be turned on before it can be used. For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:30...
R Make sure the unit’s date and time setting subscribe to voicemail is correct (page 21). service to use this function. Viewing the caller list and Drop Disconnects (drops) calling back the current call and answers the waiting MCN CID call. For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:30...
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Erasing selected caller information MCN CID MbN: Select the desired entry. MERASEN a MbN: “Yes” a MSELECTN a MOFFN Erasing all caller information MCN CID MERASEN a MbN: “Yes” a MSELECTN a MOFFN For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:30...
– If the message recording time (page 59) Press MANSWER ON/OFFN to turn on/off the is set to “Greeting only”, callers’ answering system. messages are not recorded and the unit For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:30...
R If there are no new messages, the base displayed, to play new messages. unit plays back all messages. Operating the answering system MMENUN a MbN: “Answering device” a MSELECTN Operation MjN or MkN Adjust the receiver/speaker volume (during playback) For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:30...
Press MPAUSEN during playback. MbN: “Edit & Call” a MSELECTN Press MEDITN repeatedly until the phone number is shown in the desired format (page 53). a MTALKN For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:30...
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R Even if the unit makes a new message alert MMENUN#338 call, the handset redial list does not show the record. MbN: “Notification to” a MSELECTN MMENUN a MbN: “Erase” a MSELECTN For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:30...
(page 58). Voice guidance During remote operation, the unit’s voice guidance starts and prompts you to press 1 to perform a specific operation, or press 2 to listen to more available operations. For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:31...
MMENUN#211 MbN: Select the desired setting. a MSAVEN a MOFFN Caller’s recording time You can change the maximum message recording time allowed for each caller. The default setting is “3 min”. MMENUN#305 For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:31...
MbN: Select the desired setting. a Note: MSAVEN a MOFFN R When storing your voicemail access number and your mailbox password, press MDN (Pause) to add pauses (page 31) between the access number and the For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:31...
# until the handset beeps. Tuck the telephone line cord inside the wall mounting adaptor (A). Connect the AC adaptor cord and telephone line cord (B). AC adaptor cord For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:31...
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Mount the unit on a wall then slide down to secure in place. AC adaptor cord R This product is compliant with the following wall phone plate sizes (2 types). 83 mm (3 inches) 102 mm (4 inches) For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:31...
Caller ID. message will not be displayed. R A wrong type of battery such as alkaline or manganese was rechargeable inserted. Use only the rechargeable Ni-MH batteries noted on battery. page 5, 8. For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:31...
R The batteries inserted in the base unit are depleted. You power failure. can insert 2 alkaline batteries into the base unit to provide backup power. Remove the alkaline batteries and reinsert the rechargeable batteries when power is restored (page 15). For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:31...
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Cancel unused handset registrations from the base unit (page 50). Battery recharge Problem Cause/solution R Battery charge is low. Fully charge the batteries (page 12). The handset beeps and/or flashes. For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:31...
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(page 22). I cannot make long distance R Make sure that you have long distance service. calls. I cannot use voice paging. R You cannot use voice paging if other units are in use. For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:31...
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After subscribing, you may need to contact your phone service provider again to activate this specific service, even if you already subscribed to both Caller ID and Call Waiting with Caller ID services (CWID). For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:31...
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You can also remove this notification by pressing and holding # until the unit beeps. For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:31...
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If the unit does not work properly, contact an authorized service centre. Caution: R To avoid permanent damage, do not use a microwave oven to speed up the drying process. For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:31...
RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:31...
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Repeat from step 1. n To deactivate the charge only mode: – Press any key. – 24 hours passed after activating the charge only mode. For assistance, visit www.panasonic.ca/english/support TGM470_490C(en)_0805_ver403.pdf 2021/08/05 10:23:32...
The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by Panasonic Canada Inc., or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty...