TANDBERG DIRECTOR D5016402 User Manual
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TANDBERG DIRECTOR D5016402 User Manual

Multimedia and videoconferencing system
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Director
User Manual
Software Version E1/B6
Control Software Version V3.0
D5016402
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Summary of Contents for TANDBERG DIRECTOR D5016402

  • Page 1 Director User Manual Software Version E1/B6 Control Software Version V3.0 D5016402 This document is not to be reproduced in whole or in part without permission in writing from:...

  • Page 3: Trademarks And Copyright

    No license is granted under any patents or patent rights of TANDBERG. This document was written by the Solutions Group of TANDBERG. We are committed to maintaining a high level of quality in all our documentation. Towards this effort, we welcome your comments and suggestions regarding the content and structure of this document.

  • Page 4: Important Information

    Important Information Please review this manual and the R carefully before setting up and using the Director videoconferencing system. With proper care, your system should provide years of trouble-free service. WARNING: T NOT STARE INTO THE BEAM OF LIGHT OR VIEW IT DIRECTLY DIRECTLY INTO THE BEAM OF LIGHT WARNING: T TO RAIN OR MOISTURE...
  • Page 5 TANDBERG Director Videoconferencing System • If you inadvertently smudge the rear surface of the interactive whiteboard, wipe it carefully with a soft cloth and alcohol-free glass cleaner. Do not spray the glass cleaner directly onto the surface; spray it lightly on the cloth, and then gently dab the rear surface of the interactive whiteboard until the marks are removed.

  • Page 6: Table Of Contents

    Important Information ... 4 Other Warnings and Safety Precautions ... 4 Introduction ... 8 Welcome to the TANDBERG Director ... 8 At a Glance: The TANDBERG Director ... 9 System Overview ... 10 Control Interface ... 10 Audio and Video Sources ... 10 Optional Equipment** ...
  • Page 7 Appendix 5: Using the file system ... 101 Appendix 6: Security... 102 Appendix 7: 12” Touch Panel Interface ... 104 Technical Description ... 110 Abbreviations ... 112 Index ... 113 Servicing ... 116 TF - TANDBERG F IRST Operation ... 52...

  • Page 8: Introduction

    Introduction Introduction Welcome to the TANDBERG Director The TANDBERG Director is a multimedia and videoconferencing system that is integrated into the Rear Projection SMART Board The core component of the Director, the DAM (Director Applications Module) is a 19” rack mountable unit that provides all the necessary audio, video, network, and control connections for videoconferencing.

  • Page 9: At A Glance: The Tandberg Director

    TANDBERG Director Videoconferencing System At a Glance: The TANDBERG Director Interactive touch SMART Board SMART pen tray speaker vent (x 2) key lock for door doors to mounted speakers and components (Director Applications Module / 6000 codec / projector) Introduction...

  • Page 10: System Overview

    Introduction System Overview The TANDBERG Director system is comprised of the following, as well as optional components that can and will enhance your videoconferencing experience. Control Interface Director Application Module (DAM) The Director Application Module is an integrated control, presentation, and videoconferencing system.

  • Page 11: Optional Equipment

    Refer to the R ROJECTION connecting the PC and laptop as well as SMART software installation and configuration. ** - O PTIONAL QUIPMENT AVAILABLE THROUGH SMART B 3000 OARD TANDBERG OR IS USER SUPPLIED for information on NSTALLATION UIDE...

  • Page 12: System Connections

    TANDBERG 6000 Codec. PC VGA IN: Personal Computer Video Input, supports VGA, SVGA, and XGA resolution (15 pin female HD D-sub connector). See TANDBERG 6000 U regarding codec I/O. DISPLAY VGA OUT: System Display VGA out, XGA resolution (15 pin female HD D-sub connector).
  • Page 13 TANDBERG Director Videoconferencing System Introduction Rear Interface Panel Connections...
  • Page 14 Introduction TANDBERG Director Videoconferencing System Rear Interface Panel - A/V Plate...

  • Page 15: Installation & Setup

    TANDBERG Director Videoconferencing System Installation & Setup Room Configuration The TANDBERG Director system has been designed to provide versatility for installation at any site, whether for corporate, military or educational applications. Optional Touch Panel See A 4: E PPENDIX NVIRONMENTAL AND...

  • Page 16: Installing The Guest Laptop Shelf

    2. Push the two protruding bolts on the edge of the shelf into the two keyholes, and then push the shelf firmly down. 3. Push the captive thumbscrew at the bottom of the shelf into the thumbscrew hole and tighten. TANDBERG Director Videoconferencing System T I P EITHER SIDE OF THE CABINET THE COMPUTER SIDE OF THE...

  • Page 17: Installing The Adjustable Camera Shelf

    Installing the Adjustable Camera Shelf installed videoconferencing camera shelf To install the videoconferencing shelf 1. Choose the side on which you want to mount the shelf. Using the supplied hex-head screwdriver, remove the three 1/4-20 x ˚” fasteners as shown. Note that one safety screw will be removed.
  • Page 18 Carefully slide the mounting arm onto the side of the cabinet, ensuring that the cables remain in the channel and are not pinched. TANDBERG Director Videoconferencing System N O T E ABLES SHOWN MAY NOT MATCH...
  • Page 19 TANDBERG Director Videoconferencing System 4. Use the three supplied 1/4-20 x ∫” fasteners in place of the 1/4-20 x ˚” fasteners (removed in step 1) to secure the mounting arm to the cabinet. The safety screw is now replaced. 5. Hook the shelf to the keyholes in the mounting arm, tightening the thumbscrew to secure the shelf.
  • Page 20 Run the cable loom up the inside of the 3000i cabinet, on whichever side you have installed the shelf, and deposit it through the appropriate hole to connect to the camera. Installation is complete. Follow the instructions in reverse order to uninstall. TANDBERG Director Videoconferencing System...

  • Page 21: Powering On The System

    When you press the front control panel unit to activate the projector display, it will then require approximately 40 seconds to complete the start-up routine, at which point the TANDBERG start-up screen will be displayed. For SMART Board software installation and configuration, or any additional information, please reference the ‘R...
  • Page 22 Touchscreen Calibration Once the system is installed and functioning, it is recommended that the SMART Board touch screen be calibrated. First touch and hold the top left corner of the screen for 5 seconds. This will give you a hidden ‘Tools’...

  • Page 23: Touch Panel Tools For System Configuration

    TANDBERG Director Videoconferencing System Touch Panel Tools for System Configuration Various tools may be accessed from the systems opening page. Touching the top left corner of the touch screen and holding for 5 seconds will access a list of tools where system information, IR functions, audio, system options, and directory information can be accessed and edited.
  • Page 24 IR Functions Selecting the IR FUNCTIONS the IR control buttons that correspond to the TANDBERG remote control. You can use any of these buttons to emulate button pushes on the remote. See G IR C EMOTE ONTROLS Audio Choosing the button will display the audio inputs and outputs of the codec.
  • Page 25 TANDBERG Director Videoconferencing System System Options SYSTEM OPTIONS these setting from the default values may affect the operation of the Director system. The main item of note is the ‘Camera Model’ setting. The system supports VISCA controlled cameras and therefore is selectable between the W.A.V.E II and VISCA controlled cameras. VISCA cameras would use the Aux 1 Output on the Director Rear Interface Panel.

  • Page 26: Network Connections

    Installation Network Connections The network connections are located on the rear interface panel of the TANDBERG 6000 Codec. The network cables should be connected as applicable to the site. Refer to ‘A ‘T ’ for more information concerning IP settings and other network equipment...

  • Page 27: Device Connections

    The auxiliary camera source selection corresponds to the second s-video input (labeled “2”) on the codec. This camera input can be a fixed room camera or can be a second controllable TANDBERG W.A.V.E II camera. To control a second camera, control signaling must be “daisy-chained” from the first camera.

  • Page 28: Pc And Laptop Computer Setup

    3000i cabinet until it reaches the laptop shelf. Then make the appropriate connections to the laptop. If you want network access, you’ll also need to connect the adapter end of the umbilical’s network cable to a room network connection. TANDBERG Director Videoconferencing System SMART Board ROJECTION...
  • Page 29 TANDBERG Director Videoconferencing System PC Calibration It may also be necessary to calibrate the SMART Board ware on your computer with the 3000i. To calibrate the SMART Board Software, select the PC as your video source and use the ‘Orient’ utility found in the SMART Board Software’s Control Panel.

  • Page 30: Getting Started

    Getting Started Getting Started System startup If the TANDBERG Director System is not already powered on, press the SMART Board 3000i front control panel unit to activate the projector display. It will then require approximately 40 seconds to complete the startup routine, at which point the TANDBERG startup screen will be displayed.

  • Page 31: Touch Screen And Remote Ir Controls

    Every command and operation can be executed through the 3000i touch screen interface. The TANDBERG remote control may also be used to control the Director. While the Director system can execute most commands from the TANDBERG infrared remote control, it is recommended that...
  • Page 32 To use the on-screen IR controls: Press the VIDEOCONFERENCE From the ‘Call Control’ screen, and only from the ‘Call Control’ screen, touch the TANDBERG on the TASKBAR The ‘IR Controls’ will appear in the place of the ‘Address Book’.

  • Page 33: Codec Basics

    TANDBERG Director Videoconferencing System Codec Basics The TANDBERG ‘Welcome Screen’ screen will appear in the ‘Remote View’ panel. This screen should provide you with the most important system information. The three color-coded commands shown correspond with the QUICK KEYS that to make a call, you can press the green IR control.

  • Page 34: General Codec Configuration

    It is critical that the following settings are configured: • All network and LAN information (SPIDS, IP Addresses, etc. ) • DuoVideo Mode “Manual” TF - TANDBERG F IRST ‘System Info’ (IR control) to view line status. on the remote control. MENU (as on a mobile phone).

  • Page 35: Network And Lan Settings

    TANDBERG Director Videoconferencing System Network and LAN Settings ISDN configuration For each installation of the system it is necessary to configure the unit. All configuration parameters are available via the menu system. If you are using an external IMUX or special networks, the external equipment may also need to be configured.
  • Page 36 “traditional” dual screen view where the video screens will be presented side-by-side. See ‘V IDEOCONFERENCE operation. TF - TANDBERG F IRST feature, however, it requires that the far end enabled. When DuoVideo next to the TASKBAR ’...

  • Page 37: General Use

    Directory The TANDBERG Director system has a 100 directory entries including the last number dialed. The entries are sorted alphabetically. All directory entries and updates should be done through the touch screen interface. Although it is possible to create and update directory entries directly via the codec, any additions or modifications must be “synchronized”...

  • Page 38: Projector Standby Button

    Lamp is powering up Lamp is on Lamp is in reversible standby mode Lamp is powering down Lamp is off and in full standby mode TANDBERG Director Videoconferencing System ROJECTOR N O T E F THE PROJECTOR IS ON STANDBY...

  • Page 39: Multisite Tf (Mcu)

    TANDBERG Director Videoconferencing System MultiSite (MCU) The system has a built-in multipoint conference unit (MCU), MultiSite establish meetings with up to 4 video sites (5 if at least one site is a telephone call, ISDN/analogue/ mobile). All video calls in a conference must be connected using the same bandwidth.
  • Page 40 Press DIRECTORY • Highlight a MultiSite See ‘V IDEOCONFERENCE TF - TANDBERG F IRST systems together, it is possible to connect up to 10 video sites sites) plus 4 audio sites (telephones), see drawing below. MultiSite - Host meetings using Directory...

  • Page 41: Pc Softpresenter

    PC SoftPresenter is used to display PC images on your system without using a VGA cable (PC Presenter). The TANDBERG video conferencing system and your PC must be connected to a LAN. In addition, VNC (Virtual Network Computing) server software must be installed on the PC.

  • Page 42: Display Operation

    Display Operation Local Display Operation When the system is not in a videoconference call, the default screen is the ‘Local Video Display’. This mode of operation utilizes the Director system’s audio and video functionality as a room presentation tool. Screen Basics The controls will work either on the right or left hand side of the screen, depending on the ‘Opening Screen’...

  • Page 43: Source Selection

    The User can change the Sends the Main source to the video display. If this source has either the TANDBERG WAVE or Sony EVI camera connected it can be controlled. See D ONTROL Sends the Aux source to the video display.

  • Page 44: Taskbar

    Taskbar The grey TANDBERG screen provides controls relevant to local presentation operation. The buttons will change according to the display status. The button border and text will illuminate red when it is activated. ASKBAR NLARGE EDUCE IDEOCONFERENCE OLUME Video Display Window Shows the currently selected It is possible to enlarge certain video display windows by touching the video window itself.

  • Page 45: Videoconference Operation

    TANDBERG Videoconferencing System Videoconference Operation When the Director receives/initiates a video/audio call. When an incoming call connects the user will be automatically taken to the Videoconference Main Screen, otherwise on the select the VIDEOCONFERENCE Screen. Display Screens The LEFT screen will...
  • Page 46 1. On the select TASKBAR 2. Select the red HANG UP 3. You will be asked to confirm: ‘Yes, Hang up.’ TANDBERG Director Videoconferencing System select the button. MANUAL DIAL KEYPAD to change the call bandwidth from the default. Use the button.
  • Page 47 Editing Speed Dial Directory From the Directory Setup it is possible to create a new speed dial site or edit an existing one. Creating a new speed dial number 1. In the Address Book select 2. Select ADD NEW ENTRY 3.

  • Page 48: On Screen Symbols

    An open padlock symbol is shown during the initialization phase for encryption. During this period the call is not secure. When the system is On Air in a MultiSite TF - TANDBERG F IRST to access the directory set up.

  • Page 49: Videoconference Main Screen

    TANDBERG Videoconferencing System Videoconference Main Screen When a call has been established the conference operation is run from this screen. The fundamentals of mirror that of Local Display Operation. CONTROL Confidence Display Main Video Display Device Controls Source Selection Task Bar...

  • Page 50: Videoconferencing Taskbar

    Gives the user access to Multipoint control screen. When DuoVideo is possible this button will be displayed. Selecting this will initiate the DuoVideo connection and take the user to the DuoVideo IDEO PERATION TANDBERG Videoconferencing System Call. control screen. See...

  • Page 51: Far End Camera Control

    TANDBERG Videoconferencing System Far End Camera Control When in a videoconferencing call, it is possible to assume camera control for the far end site’s system. When the local camera controls are selected press the end site is configured for far end camera control, the camera control and source selection will change to red indicating that The available far end sources will also be displayed and can be controlled if the far end complies.

  • Page 52: Duovideo Tf Operation

    To stop transmitting DuoVideo automatically revert back to the default main and confidence view. TF - TANDBERG F IRST button will beside the button.

  • Page 53: Multipoint Operation

    TANDBERG Videoconferencing System Multipoint Operation If connected to a multipoint conference by either hosting a TANDBERG MultiSite connecting to a third party MCU that supports chair control, a Multipoint button will appear on the taskbar. When selected, the following page will be displayed.

  • Page 54: Advanced Use

    Menu Password It is possible to password protect the menus on the TANDBERG system. To activate this feature, specify a Menu Password in the ‘Utilities’ menu. By doing this, only dialing and camera control commands will be available.

  • Page 55: Call Quality

    TANDBERG Director Videoconferencing System Call quality The ‘Call Quality’ menu allows you to select the preferred quality of your call. Audio Optimized audio quality depending on bandwidth. High audio quality (G.722) regardless of bandwidth. Telephone quality (G.728) regardless of bandwidth.
  • Page 56 Provides call quality feedback on the status line. Video off/on; Audio off/normal/high Shows video/audio standards (Example: Video: H.261 CIF, Audio: G.722). DVANCED TF - TANDBERG F IRST TANDBERG Director Videoconferencing System (704 x 576 pixels), only (352 x 576 pixels for PAL,...

  • Page 57: Presentations

    TANDBERG Director Videoconferencing System Presentations Presentation Mode To send a snapshot immediately after pressing To preview the image before it is transferred as a snapshot, select ‘Presentation Mode: Preview’. When pressing SNAPSHOT camera, before sending it as a snapshot by pressing snapshot while you are adjusting it.

  • Page 58: Utilities

    The far end will be able to: None of the four features above on the local system can be accessed by the far end, however you will still be able to control the camera on the far end. TF - TANDBERG F IRST transmits.
  • Page 59 H.323 ID. Other systems can call us using this name instead of IP-number/IP-address. Menu Password Enter the code which should be entered to get access to the menu system on the TANDBERG system. When pressing the Password written here.

  • Page 60: Mcu Services

    If ‘Floor to Site#’ is selected, ‘Floor to Site#’ will change to ‘Rel. Floor To Site’. If ‘Release Chair’ is selected, you will return to the original ‘Quick Menu’. TANDBERG Director Videoconferencing System N O T E HIS SYSTEM HAS AS AN...
  • Page 61 TANDBERG Director Videoconferencing System When MultiSite If ‘Voice Switched’ is selected, ‘Voice Switched’ will change to ‘Cont. Presence’. This setting can also be changed in the ‘Utilities’ menu. Request floor When requesting the floor, the MCU will broadcast your video in full screen to all other participants in the conference.
  • Page 62 Disconnect site # Allows the chairman to disconnect any participant in the conference. Terminate meeting Allows the chairman to terminate the conference altogether. TANDBERG Director Videoconferencing System T I P N ORDER TO MAKE USE OF ONTROL FEATURES THE MUST SUPPORT HAIR (H.243).

  • Page 63: Audio Settings

    TANDBERG Director Videoconferencing System Audio Settings Audio Inputs By default, all inputs are enabled. Just plug in an audio source and it is active. Audio inputs that are ‘On’ will automatically be mixed. Select ‘Off’ to prevent audio/noise from unused inputs or if you want to disable a specific input.
  • Page 64 Audio Technica AT871 Audio Technica AT851R TANDBERG Audio Science +19.5dB Audio inputs 4, 5 and 6 are set to a default level which is adhered to by most manufacturers of audiovisual equipment and is a level at which most audiovisual equipment (CD-players, VCRs) will work.
  • Page 65 TANDBERG Director Videoconferencing System Audio Outputs Out1 is intended for connection to TANDBERG Natural Audio, televisions or audio amplifiers. Out2 is intended for connection to audio recording equipment or to a telephone add-on hybrid. The signal is a mix of audio from both the far end and local end (not from Audio in 5).
  • Page 66 The system adapts slowly to acoustic changes in the room. Decrease the setting. After a change, the system will need a few seconds to re-adjust. Motion If you experience echo caused by movements in the room, increase the value. TANDBERG Director Videoconferencing System N O T E ONTROL SHOULD BE ‘O ’...
  • Page 67 TANDBERG Director Videoconferencing System Automatic Gain Control (AGC) Settings Select ‘On’ to allow automatic adjustments (Automatic Gain Control) of audio levels. When ‘On’, the AGC maintains the audio signal level at a fixed value by attenuating strong signals and amplifying weak signals. Very weak signals, i.e. noise alone, will not be amplified.

  • Page 68: Video Settings

    Suitable when wide-angle images are preferred over close-up images. Should be used in regular meetings. The system quickly zooms in on a single person speaking. Suitable when close- ups are preferred over wide-angle images. TANDBERG Director Videoconferencing System N O T E AMERA RACKING...
  • Page 69 TANDBERG Director Videoconferencing System Document Camera Users of a document camera with an S-video output can configure the system to activate an S- video input when pressing Video Input 2 (S-video) will be activated when pressing IDEO control. Video Input 3 (Composite) will be activated when pressing IDEO remote control.
  • Page 70 Will force ‘VGA out’ to VGA (640X480). SVGA Will force ‘VGA out’ to SVGA (800X600). XGA* Will force ‘VGA out’ to XGA (1024X768). * E1 O TANDBERG Director Videoconferencing System DELETE ‘VGA O N O T E F YOU SET ‘M ’,...
  • Page 71 VNC Settings Address The IP-address of the PC with the VNC software installed. To find the IP-address of the PC, select ‘Command Prompt’ from the Windows Start menu. Type ‘ipconfig’ and press ENTER. Display Number The display number for VNC is 0 and upwards.

  • Page 72: Terminal Settings

    Terminal Settings This menu provides basic network setup for the unit and should be used when installing the system. Network Configuration Before using the system it is necessary to specify which network to use and define its settings. If you want to use your system via ISDN-BRI you should select ‘Current Network: ISDN-BRI’ and enter the ‘ISDN-BRI Settings’...
  • Page 73 TANDBERG Director Videoconferencing System ISDN-BRI Settings ISDN-BRI ANDATORY N O T E O MAKE SURE YOUR SYSTEM WILL WORK PROPERLY USING ISDN SWITCH TYPE ISDN NTER LINE NUMBERS ISABLE UNUSED LINES ISDN switch type Select the type of ISDN network connected to your unit.
  • Page 74 If you want to use this ISDN line, you need to set ‘Enabled: On’ and enter the numbers of your ISDN line. If some of the ISDN lines are not to be used, set ‘Enabled: Off’. Line 1 should always be enabled.
  • Page 75 TANDBERG Director Videoconferencing System MSN (Multiple Subscriber Number) The use of MSN (Multiple Subscriber Number) enables you to attach different ISDN terminals, with different numbers, to the same physical ISDN telephone line. If ‘Validate Numbers’ is set to ‘On’ only calls to those numbers specified in the ‘Line Setup’ menus will be answered. This service can be ordered from your telephone company.
  • Page 76 Channel hunting is normally used in conjunction with PRI daisy- chaining with TANDBERG units in the daisy-chain. If only TANDBERG units are used in the daisy-chain, default setting should be used, as these units will find available B-channels automatically. ‘Max Channels’ may be used for PRIs that are provisioned for a lower number of channels.
  • Page 77 In the example on the previous page, the unit will start searching for available B-channels at channel 20, since ‘Search’ is set to ‘High’ and ‘High Channel’ is set to 20. The unit will not search for channels below 10, since ‘Low Channel’ is set to 10. Furthermore if the user tries to make an 8 channel call, the call will be established with 6 channel, since ‘Max Channels’...
  • Page 78 Indicates how the signals on the line should be coded. If parts of the line between the systems use restricted coding, this should be selected, Line Settings This is the same menu as for ISDN-PRI. Please refer to section ‘ISDN-PRI S TANDBERG Director Videoconferencing System Service profiles for Sprint: NSF Service Reserved...
  • Page 79 TANDBERG Director Videoconferencing System External network settings Before using the system together with external network equipment, you must specify the network parameters on this page. Call control ‘RS366 Dialing’ is the only dialing protocol and would normally be used together with network clocking ‘RS449/V35 Compatible’...
  • Page 80 RS366 ACR RS366 CRQ RS366 PND RS366 DLO RS366 NB1 RS366 NB2 RS366 NB4 RS366 NB8 RS366 GND Cable Marking TANDBERG Director Videoconferencing System Female Male 34pin Male 25pin 26pin DSUB Winchester DSUB Pin number Pin number 19,23 H, C L, J DSU V.35...

  • Page 81: Lan Settings

    TANDBERG Director Videoconferencing System LAN Settings Streaming* Address Address is defined as the IP-address of a streaming client, streaming server or a multicast address. Giving an address in the range 224.0.0.1-239.255.255.255 will broadcast the stream to any host that has joined the specified multicast group. Specifying normal broadcast address 255.255.255.255 will broadcast to any members on the LAN.
  • Page 82 ‘Streaming’. Alternatively, enter http://<codec ip-address>/stream.sdp. labeled ‘Start Streaming’, the Streaming session will start. To stop the , which will be labeled ‘Stop Streaming’ while the streaming- QUICK KEY will also stop the streaming session. DISCONNECT TANDBERG Director Videoconferencing System...
  • Page 83 TANDBERG Director Videoconferencing System H.323 Settings E.164 alias This is the E.164 address of the codec. The E.164 address is equivalent to a telephone number, sometimes combined with access codes. Valid characters are 0-9,* and #. When using a gatekeeper the codec will send a message to the gatekeeper containing both the E.164 address and the system name of the codec.
  • Page 84 Router will then be routed to the codec. In the router, the following ports must be routed to the codec’s IP-address: Port 1720 Port 5555-5560 Port 2326-2365 Please contact your TANDBERG representative for further information. QoS Type IFFSERV IP P RECEDENCE RSVP enables the endpoints to request the optimal amount of bandwidth for the duration of an IP video conference.
  • Page 85 TANDBERG Director Videoconferencing System IP Precedence Used to define which priority audio, video, data and signalling should have in the network. The higher the number, the higher the priority. The priority ranges from 0(off) - 7 for each type of packets.
  • Page 86 QUICK KEY the codec. If IP-assignment is changed, it is sufficient to use this ‘Restart’ will restart your system without having to use the On/Off switch on TANDBERG Director Videoconferencing System N O T E HANGES IN THIS MENU WILL NOT...

  • Page 87: Call Settings

    TANDBERG Director Videoconferencing System SNMP Settings SNMP Trap Host SNMP (Simple Network Management Protocol) is used for monitoring and configuring of different units in a network. The codec’s SNMP Agent responds to requests from SNMP Managers (a PC program etc.). SNMP traps are generated by the agent to inform the manager about important events.
  • Page 88 The system will not send or receive encrypted data. Technical encryption information like encryption algorithm and encryption check code can be found in the ‘Call Status’ menu. TANDBERG Director Videoconferencing System or any number to make a call, an ‘Access Code’ CONNECT...
  • Page 89 TANDBERG Director Videoconferencing System Encryption Mode The system will try to use the most secure encryption - AES, dependent on the capabilities of the other sites. If AES encryption is not supported by all the other sites, DES encryption will be tried.

  • Page 90: Dataport Configuration

    Provides a transparent data channel. This channel can be used for many different purposes such as file transfer, application sharing and more. When using this mode, it is necessary to have a TANDBERG system at the far end. Control The control interface provided by the Dataport supports a subset of the Hayes command set as well as a comprehensive set of system specific commands.

  • Page 91: Language

    MultiSite options enabled. All TANDBERG systems require a valid option key to activate the various options. A restart of the system is required after entering a new option key. If the option key is invalid, the original key will be used.

  • Page 92: Diagnostics

    — the network has acknowledged the call when connection is established when the channels are synchronized when all available channels are connected waiting for the network to confirm a release of the call when disconnected - the network has acknowledged the disconnection TANDBERG Director Videoconferencing System...
  • Page 93 Bearer capability not presently available Bearer service not implemented Requested facility not implemented Invalid call reference value Incompatible destination Invalid information element contents Recovery on timer expiry Internetworking, unspecified TANDBERG specific. undefined cause code will show one page per ’C...
  • Page 94 View Current Settings Restore defaults You may restore all system settings to the factory default using this function. TANDBERG Director Videoconferencing System This system will loop all incoming audio and video. - The far end will see its own video and hear its own audio.

  • Page 95: Appendices

    TANDBERG Director Videoconferencing System Appendix Appendices Appendix 1: Connecting the system to ISDN using NT1 network adapters Appendix 2: Connecting the system to the Switched 56 network Appendix 3: Connecting the system to PRI/T1 Appendix 4: Environmental considerations Appendix 5: Using the file system Appendix 6: Security Appendix 7: 12”...

  • Page 96: Appendix 1: Connecting To Isdn Using Network Adapters

    Connect the other ISDN cables to the appropriate NT1 network adapters. Connect the U-interface of your NT1 adapter to the line provided from your network provider. TANDBERG can provide NT-adapters. For convenience the NT1 adapters could be placed inside the cabinet. If needed, use the shorter...

  • Page 97: Appendix 2: Connecting To The Switched 56 Network

    TANDBERG Director Videoconferencing System Appendix 2: Connecting to the Switched 56 network Using Telesync TS-256 SW56/ISDN adapter Connecting the system to the SW56 network using a Telesync Adapter is described below. NOTE: There are different Telesync Adapters for different configurations of SW56 networks. The network types tested with the system are SW56 2Wire and 4Wire.

  • Page 98: Appendix 3: Connecting To Pri/T1

    Go to main menu and enter ‘1)NETWORK’ menu. ‘7)SET LBO: 0.0 (According to information from Telco). • Also, other network parameters should be set according to information from your Telco. TANDBERG Director Videoconferencing System Adtran PRI-interface ISDN E1/T1 (1) NET*...

  • Page 99: Appendix 4: Environmental & Operational Considerations

    TANDBERG Director Videoconferencing System Appendix 4: Environmental & operational considerations Guidelines for Optimal Videoconferencing Environments The following are a set of guidelines to consider when either building a videoconferencing room, or using an existing room for videoconferencing. LIGHTING - Low Contrast desired for light intensity.
  • Page 100 Avoid moving backgrounds, for example: curtains in a draft, moving objects, or people walking behind you, as this may both reduce image quality and distract the attention of the calling party. • Do not place the camera facing a doorway. TANDBERG Director Videoconferencing System...

  • Page 101: Appendix 5: Using The File System

    TANDBERG Director Videoconferencing System Appendix 5: Using the file system It is possible to access a file system within the TANDBERG system by using FTP: DOS-window Web-browser ftp:// <IP-address of codec> Description of the different files all.prm dir.prm event.log sw.pkg globdir.prm...

  • Page 102: Appendix 6: Security

    Videoconferencing Unit. IP Password By setting a IP Password on the TANDBERG codec, all access to the system using IP (Telnet, FTP, WEB) requires a password. This password can be enabled from telnet or dataport using the command: ippassword “<ip-password>”.
  • Page 103 TANDBERG Director Videoconferencing System Services The different IP services on the TANDBERG codec - FTP, Telnet, HTTP, SNMP and H.323 can be disabled to prevent access to the system. By using the commands below, the services can be independently enabled/disabled: services <telnet/ftp/http/h323/remote-software>...

  • Page 104: Appendix 7: 12" Touch Panel Interface

    Appendix Appendix 7: 12” Touch Panel Interface In addition to the touch screen controls, the TANDBERG Director Videoconferencing system may be controlled through an optional 12” touch panel interface. Placed on a podium or desktop, a videoconference presentation can be controlled away from the 3000i touch screen.
  • Page 105 The User can change the Sends the Main source to the video display. If this source has either the TANDBERG WAVE or Sony EVI camera connected it can be controlled. See D Sends the Aux source to the video display.
  • Page 106 Increases or decreases the local volume level within the room by using the plus or minus buttons. The level bar indicates the current level setting. VIDEO SOURCE TANDBERG Director Videoconferencing System N O T E ASKBAR REFERENCES ARE FOR TANDBERG...
  • Page 107 TANDBERG Director Videoconferencing System Videoconference Operation You will find that the process for M IALING IDEO panel control interface. Please refer to the appropriate section in this manual for detailed information. When the Director receives/initiates a video/audio call. When an incoming call connects the user will be automatically taken to...
  • Page 108 The control contents on the screen are the same as the L IDEO ISPLAYS EVICE ONTROL OURCE ELECTION ASKBAR TANDBERG Director Videoconferencing System mirror that of Local Display Operation. DEVICE CONTROL REMOTE SENDING Video Display Control 1 2 3 4 5 1 2 3 4 5...
  • Page 109 TANDBERG Director Videoconferencing System Videoconferencing Taskbar present at the bottom of the screen provides controls relevant to the TASKBAR videoconference operation. The buttons will change depending on the display status. The button border and text will illuminate red when it is activated.

  • Page 110: Technical Description

    PC Presenter PC SoftPresenter Digital Clarity DuoVideo T. 120 Microsoft Netmeeting support via IP (H.323) (PC not included) TANDBERG Director Videoconferencing System at call set-up audio bridge for up to 5 sites , Digital Clarity , Natural Video over IP...
  • Page 111 ETHERNET / INTERNET / INTRANET CONNECTIVITY TCP/IP, SNMP, DHCP, ARP, FTP, Telnet, HTTP, Internal web server Support for the TANDBERG Management Suite Internal streaming server 10/100 Mbit full / half duplex (manual or auto detect selection) OTHER SUPPORTED ITU STANDARDS H.320, H.323, H.281, Bonding (ISO 13781), H.231, H.323, H.331...

  • Page 112: Abbreviations

    Abbreviations Auto Gain Control Address Request Protocol Auxiliary Bayonet Connector Basic Rate Interface Charge Couple Device Collision Detection Communitee European Common Intermediate Format Codec Coder/Decoder Customer Premise Equipment Cyclic Redundancy Checking Canadian Standards Association Channel Service Unit Clear To Send DHCP Dynamic Host Configuration Protocol Data Service Unit...

  • Page 113: Index

    TANDBERG Director Videoconferencing System Index Symbols 1TR6 network type 5 4CIF 56, 57. See video resolution 4SIF 54, 110. See video resolution Access code 88, 102, 111. See also Call settings Acoustic echo cancellers 110. See also Echo cancel Add new entry. See Directory Add site to conference.
  • Page 114 H.323 Gatekeeper 35 H.323 Prefix 83 H.323 Settings 83 H.331 56, 111 Hang up 45, 46, 48 Hide 45, 51 High channel 76 Highpass filter 66 How to view streaming 82 Humfilter 66 HyperTerminal 22 iCIF 55, 56 IMUX 35, 72 Incoming telephone calls 88 Installation &...
  • Page 115 TANDBERG Director Videoconferencing System Remote view 33, 49 Request floor 52, 60, 61 Request remote 94 Resolution 56 Restart 40, 86 Restore audio defaults 68 Restore defaults 94 Ringing tones 68 RJ45 96 Room 99 Room configuration 15 Room size 66...

  • Page 116: Servicing

    If the apparatus has been subject to excessive shock by being dropped. If the apparatus does not operate normally when following the operating instructions. Note: TANDBERG will provide on request circuit diagrams and component parts list of the system. For servicing, please call one of the following service centres: TANDBERG Inc.

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