Other Problems; Ii. Other Problems - Printek VehiclePro 420 Operator's Manual

Error Indicator
Flashes Red
Flashes Green/Amber,
Without Alarm
Flashes Green, Without
Alarm, No Printout
II.

Other Problems

Problem
Poor print quality.
Paper not feeding.
Paper not feeding
reliably or print is
compressed vertically
Print Garbled.
Printer will not print.
Cannot print via optional
interface.
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Possible Cause
Paper Out
Paper door not fully closed.
Communications error.
Possible Cause
Print head dirty.
Poor quality or "old" paper.
Obstruction in paper path or paper
improperly installed.
Poor quality paper.
Paper Door not fully closed.
Poor quality paper.
Heavy or thick forms.
Specialty paper with slick finish.
Paper Door not fully closed.
Improper Serial Interface
configuration.
Paper Door not fully closed.
Paper not loaded correctly.
Improper interface configuration.
Interface not configured correctly.
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Solution
Install paper and press the
Paper Feed Button to clear the
error.
Make sure the door is fully
closed by opening the door and
closing it again until the door
"clicks" closed. Check the
platen roller for damage.
Verify communications settings
in the Interface Menu. Printer
must be turned off to clear
error.
Solution
Clean print head as described in
Maintenance and
Troubleshooting.
Verify paper from approved
source. Try new roll of paper.
Check paper path and reinstall
paper.
Verify paper from approved
source.
Verify door is closed.
Verify paper from approved
source.
Lower the Max Paper Speed in
Format Menu.
Verify door is closed.
Verify printer and host settings
match.
Verify door is closed.
Check paper path and reinstall
paper.
Verify printer and host settings
match. Print a self-test to verify
printer settings and to verify
printer is functioning properly.
Print a self-test to verify printer
settings. Make sure the interface
is selected and make sure printer
and host set ups match.
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