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UK WARRANTY
WHAT IS COVERED?
This Warranty covers any defects in materials or workmanship when the product is installed and
operated according to Rinnai installation instructions, subject to the terms within this limited
warranty document. This Warranty applies only to products that are installed by a registered gas
engineer. Improper installation may void this Warranty. This Warranty extends to the original
purchaser and subsequent owners, but only while the product remains at the site of the original
installation. This Warranty only extends through the first installation of the product and
terminates if the product is moved or reinstalled at a new location.
WHAT WILL RINNAI DO?
Rinnai will repair or replace the product or any part or component that is defective in materials or
workmanship, except as set forth below: All repairs must be performed using genuine Rinnai
parts. All repairs or replacements must be performed by a registered gas engineer.
Replacement of the product or replacement of the heat exchanger may only be authorised by
Rinnai. Rinnai does not authorise any person or company to assume for it any obligation or
liability in connection with the replacement of a product or heat exchanger. If Rinnai determines
that repair of a product is not possible, Rinnai will replace the product with a comparable
product, at Rinnai's discretion. If a component or product returned to Rinnai is found to be free of
defects in material or workmanship, or damaged by improper installation the warranty claim may
be denied.
HOW DO I GET SERVICE?
Contact your supplier or Rinnai UK.
Proof of date of purchase is required to obtain warranty service. You can show proof of
purchase with a dated invoice or by completing and returning the enclosed Warranty registration
card.
Receipt of warranty registration by Rinnai will constitute proof-of-purchase for this product.
However, Warranty registration is not necessary in order to validate this Warranty.
WHAT IS NOT COVERED?
This Warranty does not cover any failures or operating difficulties due to accident, abuse,
misuse, alteration, misapplication, acts of God, improper installation, improper maintenance or
service, inadequate water quality, scale buildup, freeze damage or for any other causes other
than defects in materials or workmanship. This warranty does not apply to any product whose
serial number or manufacture date has been defaced.
This Warranty does not cover any product when used as a pool or spa heater.
Rinnai is not liable for any special, incidental, indirect or consequential damages that may arise,
including damage to person or property, loss of use, failure to install drain pan under unit, or
inconvenience.
This warranty does not effect your statutory rights as defined in the UK.
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