Limited Warranty - DSC TL260 Installation Manual

Limited Warranty

Digital Security Controls (DSC) warrants the original purchaser
that for a period of twelve (12) months from the date of pur-
chase, the product shall be free of defects in materials and
workmanship under normal use. During the warranty period,
Digital Security Controls shall, at its option, repair or replace
any defective product upon return of the product to its factory,
at no charge for labour and materials. Any replacement and/or
repaired parts are warranted for the remainder of the original
warranty or ninety (90) days, whichever is longer. The original
purchaser must promptly notify Digital Security Controls in
writing that there is defect in material or workmanship, such
written notice to be received in all events prior to expiration of
the warranty period. There is absolutely no warranty on soft-
ware and all software products are sold as a user license
under the terms of the software license agreement included
with the product. The Customer assumes all responsibility for
the proper selection, installation, operation and maintenance of
any products purchased from DSC. Custom products are only
warranted to the extent that they do not function upon delivery.
In such cases, DSC can replace or credit at its option.
International Warranty
The warranty for international customers is the same as for any
customer within Canada and the United States, with the exception
that Digital Security Controls shall not be responsible for any cus-
toms fees, taxes, or VAT that may be due.
Warranty Procedure
To obtain service under this warranty, please return the item(s)
in question to the point of purchase. All authorized distributors
and dealers have a warranty program. Anyone returning goods
to Digital Security Controls must first obtain an authorization
number. Digital Security Controls will not accept any shipment
whatsoever for which prior authorization has not been
obtained.
Conditions to Void Warranty
This warranty applies only to defects in parts and workman-
ship relating to normal use. It does not cover:
• damage incurred in shipping or handling;
• damage caused by disaster such as fire, flood, wind, earth-
quake or lightning;
• damage due to causes beyond the control of Digital Secu-
rity Controls such as excessive voltage, mechanical shock
or water damage;
• damage caused by unauthorized attachment, alterations,
modifications, or foreign objects;
• damage caused by peripherals (unless such peripherals
were supplied by Digital Security Controls);
• defects caused by failure to provide a suitable installation
environment for the products;
• damage caused by use of the products for purposes other
than those for which it was designed;
• damage from improper maintenance; or
• damage arising out of any other abuse, mishandling or
improper application of the products.
Items Not Covered by Warranty
In addition to the items which void the Warranty, the following
items shall not be covered by Warranty:
(i) freight cost to the repair centre;
(ii) products which are not identified with DSC's product label
and lot number or serial number; or
(iii) products disassembled or repaired in such a manner as to
adversely affect performance or prevent adequate inspection
or testing to verify any warranty claim.
Access cards or tags returned for replacement under warranty
will be credited or replaced at DSC's option. Products not covered
by this warranty, or otherwise out of warranty due to age, misuse,
or damage shall be evaluated, and a repair estimate shall be pro-
vided. No repair work will be performed until a valid purchase
order is received from the Customer and a Return Merchandise
Authorisation number (RMA) is issued by DSC's Customer Ser-
vice.
Digital Security Controls' liability for failure to repair the product
under this warranty after a reasonable number of attempts will
be limited to a replacement of the product, as the exclusive
remedy for breach of warranty. Under no circumstances shall
Digital Security Controls be liable for any special, incidental, or
consequential damages based upon breach of warranty,
breach of contract, negligence, strict liability, or any other legal
theory. Such damages include, but are not limited to, loss of
profits, loss of the product or any associated equipment, cost
of capital, cost of substitute or replacement equipment, facili-
ties or services, down time, purchaser's time, the claims of
third parties, including customers, and injury to property. The
laws of some jurisdictions limit or do not allow the disclaimer
of consequential damages. If the laws of such a jurisdiction
apply to any claim by or against DSC, the limitations and dis-
claimers contained here shall be to the greatest extent permit-
ted by law. Some states do not allow the exclusion or limitation
of incidental or consequential damages, so that the above may
not apply to you.
Disclaimer of Warranties
This warranty contains the entire warranty and shall be in lieu
of any and all other warranties, whether expressed or implied
(including all implied warranties of merchantability or fitness
for a particular purpose) and of all other obligations or liabili-
ties on the part of Digital Security Controls Digital Security
Controls neither assumes responsibility for nor authorizes any
other person purporting to act on its behalf to modify or to
change this warranty, nor to assume for it any other warranty
or liability concerning this product.
This disclaimer of warranties and limited warranty are gov-
erned by the laws of the province of Ontario, Canada.
WARNING: D S
IGITAL ECURITY
ENTIRE SYSTEM BE COMPLETELY TESTED ON A REGULAR BASIS
,
EVER DESPITE FREQUENT TESTING
CRIMINAL TAMPERING OR ELECTRICAL DISRUPTION
THIS PRODUCT TO FAIL TO PERFORM AS EXPECTED
Out of Warranty Repairs
Digital Security Controls will at its option repair or replace out-
of-warranty products which are returned to its factory accord-
ing to the following conditions. Anyone returning goods to Dig-
ital Security Controls must first obtain an authorization number.
Digital Security Controls will not accept any shipment whatso-
ever for which prior authorization has not been obtained.
Products which Digital Security Controls determines to be
repairable will be repaired and returned. A set fee which Digital
Security Controls has predetermined and which may be
revised from time to time, will be charged for each unit
repaired.
14
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ONTROLS RECOMMENDS THAT THE
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