Trouble Shooting Guide - Sunbeam Cafe Ristretto EM2300 Instruction Booklet

15 bar pump espresso machine
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Trouble Shooting Guide

Problem
Coffee runs down the side of the
filter handle
No coffee runs through.
Coffee pours out in drops.
Espresso does not have any Crema.
Handle comes off during brewing.
20
Possible cause
Filter handle is not attached correctly, or See "Preparing an espresso" pg13.
has not been tightened sufficiently.
Edge of filter insert is not free of coffee
granules.
The brewing head is dirty.
The brewing head is defective.
Brew head rubber seal is damaged or worn. Contact a Sunbeam Service Centre.
No water in the water reservoir.
Water reservoir not correctly assembled.
Steam dial set to '
' setting.
Brewing filter may be blocked.
The filter is blocked, the coffee grounds
are too fine or tamped down too hard.
Coffee grounds are too fine or are too
compacted.
Machine blocked by scale build up.
Coffee is old or dry.
Coffee not compacted firmly enough.
Coffee too coarse.
Not enough coffee in filter.
Coffee tamped too hard.
Coffee grind is too fine.
Filter handle is not attached correctly, or See "Preparing an espresso" pg13.
has not been tightened sufficiently.
Top edge of filter is not free
of coffee granules.
What to do
Clean around the top edge of the filter
and wipe the brewing head clean of coffee.
Wipe brewing head with a damp cloth.
Contact a Sunbeam Service Centre.
Fill reservoir with water.
Press firmly down on the water reservoir to
ensure it is correctly positioned.
Ensure the steam dial is in the '
See "Descaling the espresso machine"
pg18.
Empty out the filter and rinse under water
to clean. Wipe the brewing head with a
cloth.Repack the filter with coffee and tamp
down coffee. See "Care & Cleaning" pg16.
Ensure you are using an evenly ground
coffee and do not compact the grounds so
firmly.
See "Descaling the espresso machine"
pg18.
Use fresh coffee and once you open the
coffee be sure to store it in an airtight
container.
Compact coffee grounds more firmly.
Grind the coffee to a finer texture or change
brands of espresso coffee to a finer grind.
See "Functions of your Café Ristretto
Tamp the coffee grinds lighter.
Change to a coarser grind of coffee.
Clean around the edge of the filter and
wipe the brewing head clean of coffee.
' off position.
" pg13.

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