Multi-Key Function; Communicating With The Multi-Key Function - Mitel MiVoice 6940 User Manual

Multi-key function

A multi-key programmed terminal has only one directory number, but has personalised
keys to enable it to process several calls at the same time. Therefore, you can answer your
parties as the calls arrive and display the calls on hold.
The number of personalised keys must be equal to the number of calls you wish to have
at the same time. Example: for three simultaneous calls, the multi-key function will be pro-
grammed on three keys.
Remarque : this function will be programmed by your system operator. Using an expan-
sion module gives an immediate view of the programmed keys, regardless of whether the
terminal is idle or communicating.

Communicating with the multi-key function

The multi-key function has been programmed on at least three keys.
Answering a call:
Key 1
Answering a second call
Key 2
Key 1
Switching from one party to the other
* Selon programmation effectuée par l'exploitant système
*
When a call arrives on your terminal set to multi-key, the first
programmed key blinks, and the caller ID is displayed on the
screen.
• Press this key to talk to the correspondent.
-> The indicator light associated with this key goes steady on.
Remarque : For this first call, you can also lift the handset or use
the handsfree key. The programmed key goes on steady in the
same way.
If another correspondent is trying to reach you, you will hear a
beep; the indicator light of a second key blinks rapidly and the
caller's ID is displayed on screen.
1 - Press the blinking programmed key.
-> This key lights up steady, and you are connected to the
second caller.
-> The first correspondent is put on hold, and the key
associated with this call blinks slowly.
2 - To resume the call with the correspondent put on hold, press
the blinking key.
Remarque : A multi-key terminal is seen as free as long as at
least one position is available, that is one free programmed key.
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