Rheem W2W Series Owner's Manual And Installation Instructions page 71

RHEEM HEAT PUMP WATER HEATER WARRANTY
-AUSTRALIA & NEW ZEALAND ONLY -
d)
Connection at any time to a water supply that does not comply with the water supply guidelines as
outlined in the Owner's Guide and Installation Instructions.
e)
Repairs, attempts to repair or modifications to the water heater by a person other than Rheem Service
or a Rheem Accredited Service Agent.
f)
Faulty plumbing or faulty power supply.
g)
Failure to maintain the water heater in accordance with the Owner's Guide and Installation Instructions.
h)
Transport damage.
i)
Fair wear and tear from adverse conditions (for example, corrosion).
j)
Cosmetic defects.
2.8
If you require a call out and we find that the fault is not covered by the Rheem warranty, you are responsible
for our standard call out charge. If you wish to have the relevant component repaired or replaced by Rheem,
that service will be at your cost.
2.9
Subject to any statutory provisions to the contrary, this warranty excludes any and all claims for damage to
furniture, carpet, walls, foundations or any other consequential loss either directly or indirectly due to leakage
from the water heater, or due to leakage from fittings and/ or pipe work of metal, plastic or other materials
caused by water temperature, workmanship or other modes of failure.
3. WHAT IS COVERED BY THE RHEEM WARRANTY FOR THE WATER
3.1
Rheem will repair or replace a faulty component of your water heater if it fails to operate in accordance with
its specifications as follows:
What components are
covered
All components
Sealed System*
components
* The Sealed System includes components that carry refrigerant only, e.g. Compressor, Condenser, TX Valve,
Receiver / Drier, Evaporator and associated pipe work.
HEATERS DETAILED IN THIS DOCUMENT
The period in which the
fault must appear in
order to be covered
Year 1
Year 2
What coverage you receive
Repair and/or replacement of the faulty
component, free of charge, including labour.
Repair and/or replacement of the faulty
component, free of charge, including labour.
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