No Drum Cartridge - Xerox WorkCentre 5021 Service Documentation

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095-910 No Drum Cartridge

BSD-ON:CH9.1

The Drum Cartridge cannot be detected.

Cause/Action

Turn the power OFF and ON.

Turn OFF the power and check the following:

The Drum CRUM PWB and Drum Cartridge CRUM connection terminals in the

Drum Cartridge for poor contact.

The connection between the Drum Cartridge

for open circuit, short circuit, and poor contact.

The connection between the ESS/MCU PWB

for open circuit, short circuit, and poor contact.

If no problem is found, replace the following parts in sequence:

Drum Cartridge

Initial Issue

WorkCentre 5021/5019

and the Drum CRUM PWB

and the Drum Cartridge

Status Indicator RAPs

Table of Contents

Workcentre 5019