Toto WASHLET TCF802C2G Instruction Manual page 36

Troubleshooting
Toilet Seat and Toilet Lid (Auto open/close)
Trouble
Is "Auto open/close" set to "OFF"?
Set to "ON".
Even when set to "ON", "Auto open/close" is not performed for about 15
seconds after the toilet seat or toilet lid is closed.
• •
When the toilet lid is closed by hand
(To make the product more user-friendly, a time interval is set from when
the lid is closed to when it will open next.)
Move away from the toilet and wait at least about 15 seconds before
approaching the bowl unit again or open and close by hand.
The toilet lid does not
Is "Auto open delay" set to "30 seconds" or "90 seconds"?
open automatically
After flip the power switch to "ON", the toilet lid does not open automatically
for about 10 to 60 seconds.
Open and close by hand.
Is a toilet lid or seat cover installed?
Remove any covers.
Detection by the body sensor may be difficult when the toilet is used by
someone small, such as a child.
Is "Auto open/close" set to "OFF"?
Set to "ON".
In the following cases, the toilet lid closes in about 5 minutes.
• •
When you did not sit on the toilet seat
The toilet lid does not • •
When you sat on the toilet seat for less than 6 seconds
• •
When you stood in front of the bowl unit for less than 6 seconds
close automatically
If they do not close automatically even though "Auto open/close" is set to
"ON", the body sensor may be detecting incorrectly.
If there is a reflective object in front, such as a mirror or glass, move the
reflective object or use a curtain or other object to block it.
Is the body sensor directly exposed to sunlight?
Do not directly expose the body sensor to sunlight, because it may cause incorrect detection.
Is there a heater within the detection range of the body sensor?
The toilet lid opens
Do not place within the detection range of the body sensor.
on its own
Is a urinal or wash basin also installed in the bathroom?
The sensor may detect someone using the urinal, causing the toilet lid to open or close.
When the bathroom door is open, the sensor may detect people who pass in front of the toilet.
Is "Auto open/close" set to "ON"?
You can turn it "OFF".
Is "Auto close delay" set to "25 seconds"?
The toilet lid closes
When sitting on the toilet seat, is there a toilet seat cover or clothing on the seat sensor?
on its own
Are you sitting without touching any part of the seat sensor?
Check the position of the seat sensor, then sit so your skin is in direct
contact with the seat sensor.
The toilet lid and toilet seat
Is "Seat/lid" set to "Seat∙lid"?
open at the same time
If the lid or seat hits an obstruction the first time it opens after flip the power
Stops (or closes)
switch to "ON", it may stop (or close) partway during the next operation.
Eliminate any obstructions and flip the power switch to "OFF". Switch it to ON again
while opening
after about 5 seconds. Then press the
The open timing has Detection by the body sensor may be difficult when the room temperature
exceeds about 30 °C, such as in the summertime.
changed.
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13
"Opening and closing the toilet seat" button. 14
9
Toilet Seat and Toilet Lid
Trouble
Is the toilet seat temperature set to "OFF" or a low level?
Is energy saver in operation?
• •
The energy saver feature is on when the "Energy saver" LED is on and the
"Power" LED is off on the main display.
When you sit on the seat, the toilet seat heater is turned on temporarily and
the seat is warmed in about 15 minutes.
The toilet seat is
You can turn it "OFF" if the energy saver feature is "ON".
cold
Have you been seated for a long time?
• •
After about 20 minutes of sitting, the temperature starts going down, and
after about 1 hour, the toilet seat heater is turned "OFF".
Stand up from the seat and then use again.
Is a toilet lid or seat cover installed?
Remove any covers.
If it opens automatically
Check "Is the remote control working?"
Cannot open or
If automatic opening does not work either
close with the
• •
The toilet lid may not be mounted correctly.
remote control
Mount them correctly.
Incorrect detection may occur when operating under fluorescent lights.
The toilet lid opens/
Is "Auto open/close" set to "OFF"?
• •
When "Auto open/close" is set to "OFF", the "Opening and closing the toilet
closes when you press
seat" button only opens/closes the toilet lid. Press the "Opening and closing
the "Opening and
the toilet seat" button for longer than 1 second to open/close the toilet seat.
closing the toilet seat" • •
You can change the setting "Auto open/close" to "ON", to open open both,
lid and seat, when pressing "Opening and closing the toilet seat" button.
button on the remote.
Energy Saver
Trouble
Did you flip the power switch to OFF, or was there a power outage?
The Energy saver
• •
The "Energy saver" LED on the main display may go off when the power is
turned on even if the energy saver feature is "ON".
LED does not light up
(It will turn on within about 24 hours since the setting is retained.)
The timer energy
Did you replace the remote control batteries?
• •
saver feature is not "Timer energy saver" may be canceled when the batteries are replaced.
Set the timer energy saver again at the time you want to start it.
working
The auto energy
Because the function takes several days learning the usage conditions before
saver+ or auto
starting energy saver, the amount of energy saving may be low, depending
on the frequency of use.
energy saver feature
Check the energy saver setting.
is not working
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