Quadra-Fire CLASSIC BAY 1200 Owner's Manual

Quadra-Fire CLASSIC BAY 1200 Owner's Manual

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INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
Contact your dealer with questions on installation, operation, or service.
NOTICE: DO NOT DISCARD THIS MANUAL
CLASSIC BAY 1200 PELLET
APPLIANCE
MODEL(S):
CB1200-C
CAUTION
Tested and approved for wood pellets and shelled field 
corn fuel only. Burning of any other type of fuel voids
your warranty.
Installation and service of this appliance should be performed by
qualified personnel. Hearth & Home Technologies recommends
HHT Factory Trained or NFI certified professionals.
1
Owner's Manual
Operation & Care
R
7027-802C
WARNING
If the information in these instructions
is not followed exactly, a fire may result
causing property damage, personal injury,
or death.
Do not store or use gasoline or other flammable 
vapors and liquids in the vicinity of this or any
other appliance.
Do not over fire - If appliance or chimney connector
glows, you are over firing. Over firing will void 
your warranty.
Comply with all minimum clearances to combustibles 
as specified. Failure to comply may cause house fire.
WARNING
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
Hot glass will cause burns.
Do not touch glass until it is cooled.
NEVER allow children to touch glass.
Keep children away.
CAREFULLY SUPERVISE children in same room
as fireplace.
Alert children and adults to hazards of
high temperatures.
High temperatures may ignite clothing or other
flammable materials.
Keep clothing, furniture, draperies and other
flammable materials away.
CAUTION
Check building codes prior to installation.
Installation MUST comply with local, regional, state
and national codes and regulations.
Consult local building, fire officials or authorities 
having jurisdiction about restrictions, installation 
inspection, and permits.
NOTE: To obtain a French translation of this 
manual, please contact your dealer or visit
www.quadrafire.com
REMARQUE : Pour obtenir une traduction française de 
ce manuel, s'il vous plaît contacter votre
revendeur ou visitez
www.quadrafire.com
June 4, 2019

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Summary of Contents for Quadra-Fire CLASSIC BAY 1200

  • Page 1 NOTICE: DO NOT DISCARD THIS MANUAL If the information in these instructions is not followed exactly, a fire may result causing property damage, personal injury, or death. CLASSIC BAY 1200 PELLET APPLIANCE • Do not store or use gasoline or other flammable  vapors and liquids in the vicinity of this or any MODEL(S): other appliance.
  • Page 2: Sample Of Serial Number / Safety Label

    CB1200 Free Standing and Welcome to the Quadra-Fire Family NOTE: Clearances may only be reduced by means approved by  the regulatory authority having jurisdiction. A. Sample of Serial Number / Safety Label LOCATION: Back of Appliance CAUTION: HOT WHILE IN OPERATION DO NOT TOUCH. KEEP CHILDREN, CLOTHING AND FURNITURE AWAY. CONTACT MAY CAUSE SKIN BURNS.
  • Page 3: Table Of Contents

    S. Thermostat Battery Replacement ... . . 16 T. Frequently Asked Questions ....17 Quadra-Fire is a registered trademark of Hearth & Home Technologies. June 4, 2019...
  • Page 4: Warranty Policy

    CB1200 Free Standing B. Warranty Policy Hearth & Home Technologies LIMITED LIFETIME WARRANTY Hearth & Home Technologies, on behalf of its hearth brands (“HHT”), extends the following warranty for HHT gas, wood, pellet and electric hearth appliances that are purchased from an HHT authorized dealer. WARRANTY COVERAGE: WARRANTY PERIOD: distributor, whichever occurs earlier.
  • Page 5 CB1200 Free Standing WARRANTY CONDITIONS: • This warranty only covers HHT appliances that are purchased through an HHT authorized dealer or distributor. A list of HHT authorized dealers is available on the HHT branded websites. • • This warranty is only valid in the country in which the HHT authorized dealer or distributor that sold the appliance resides. •...
  • Page 6 CB1200 Free Standing This warranty is void if: • • • There is any damage to the appliance or other components due to water or weather damage which is the result of, but not limited LIMITATIONS OF LIABILITY • have other rights, which vary from state to state. EXCEPT TO THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY SPECIFIED HEREIN.
  • Page 7: Listing And Code Approvals

    8600 BTU qui est la moyenne de BTU à partir d’un livre de pellets. ‡ Grade de la pastille de combustible, tel que certifié par Granulés Combustibles Institut (PFI), ENPlus ou CANplus. This Classic Bay 1200 is Certified to comply with  2020 particulate emission standards.
  • Page 8: Glass Specifications

    CB1200 Free Standing C. Glass Specifications WARNING This appliance is equipped with 5mm ceramic glass. Replace glass only with 5mm ceramic glass. Please contact your dealer for replacement glass. Fire Risk. Hearth & Home Technologies disclaims any D. Electrical Rating responsibility for, and the warranty will be ...
  • Page 9: Operating Instructions

    CB1200 Free Standing User Guide Operating Instructions Fuel Material WARNING • Made from sawdust or wood by-products • Depending on the source material it may have a high or low ash content. Do not operate appliance before reading and  understanding operating instructions. Higher Ash Content Material Failure to operate appliance according to •...
  • Page 10: Before Your First Fire

    CB1200 Free Standing F. Filling the Hopper Moisture Always burn dry fuel. Burning fuel with high moisture  Open the hopper lid by lifting the handle. Fill the hopper  content takes heat from the fuel and tends to cool the with fuel. Close the hopper lid. The unit will not feed with appliance, robbing heat from your home. Damp pellet fuel  the hopper lid open and the fire will go out.  can clog the feed system. NOTE: UNIT CAN USE 1:1 PELLET/CORN MIXTURE. ...
  • Page 11: Starting Your First Fire

    CB1200 Free Standing H. Starting Your First Fire J. Feed Rate Adjustment Instructions 1. A thermostat is required for proper operation of this The feed adjustment control rod is factory set, and should be adequate for most fuels. The set screw is located at the appliance. At this time, fill the hopper with pellets, set ...
  • Page 12: Ignition Cycles

    CB1200 Free Standing M. Clear Space K. Ignition Cycles Mantel: Avoid placing candles and other heat-sensitive 1. At the beginning of each ignition cycle, it is normal to  objects on mantel or hearth. Heat may damage  see some smoke in the firebox. The smoke will stop  these objects. once the fire starts. 2. The convection blower will automatically turn on after  NOTICE: Clearances may only be reduced by means  your appliance has been burning for approximately  approved by the regulatory authority  having jurisdiction. 10 minutes. This blower transfers heat from your  appliance into the room, and will continue to run after the thermostat has stopped calling for heat until the WARNING appliance has cooled down.
  • Page 13: Thermostat Controls

    CB1200 Free Standing N. Thermostat Controls ITEM #01 (CLK = CLOCK FORMAT): • 12Hr, default: This displays the clock times using TEMPERATURE (HEAT / OFF) SWITCH: standard AM and PM values. Set this switch to HEAT to control your appliance. The OFF  •...
  • Page 14: Thermostat Operation Instructions

    CB1200 Free Standing P. Thermostat Operation Instructions TEMPERATURE HOLD: Temperature hold is used for maintaining a fixed set  SET DAY AND TIME: temperature; once a HOLD is initiated, the thermostat will Place the SET switch into the DAY/TIME position. With  maintain the set temperature indefinitely. To enter a HOLD  the day flashing press UP or DOWN to set the day or the  state, press the HOLD button one time and the word HOLD  week. Press NEXT and the clock time will start flashing.  will appear on the display. To cancel, press the HOLD  Use UP or DOWN to set the time; verify the AM/PM  button once again. indicator is correct. Return the SET switch to RUN position when finished.
  • Page 15: Thermostat Other Features

    CB1200 Free Standing COPY PROGRAM FEATURE: KEYPAD LOCKOUT: There is the option to lock the front panel buttons to prevent  Using similar instructions as set temperature programs the unauthorized tampering of your thermostat settings. COPY button will allow a whole day of set program events  to be copied to another day. To Lock the Keypad: 1. Move Temperature switch to HEAT as well as move 1. Move TEMPERATURE switch to HEAT. SET switch to TEMP PROG position.
  • Page 16: Thermostat Battery Replacement

    CB1200 Free Standing CONNECT THERMOSTAT WIRES TO APPLIANCE: S. Thermostat Battery Replacement There is a 4 screw terminal block located on the back  This thermostat is powered by two “AA” Alkaline batteries.  lower left corner of the stove directly above the power  The batteries should be replaced AT LEAST once per  cord inlet. The center 2 screws are for the thermostat year to ensure reliable operation or sooner if the LO BATT  wires (Figure 16.5). appears on the display screen. The batteries are located  on the back of the thermostat’s circuit board. The front  portion of the thermostat can be removed from the back  half by using the tabs on the top edge of the thermostat  housing (Figure 16.2). Power Outlet Figure 16.2 When installing new batteries, it is recommended using ...
  • Page 17: Frequently Asked Questions

    CB1200 Free Standing T. Frequently Asked Questions What causes my glass to become dirty? If the glass has white ash build up it is normal and the glass should be cleaned. If it is a black soot build up airflow through  the unit may be restricted. The most often cause is overdue maintenance and cleaning. See “Maintaining and Servicing  Appliance” and/or make adjustments to the trim control.  How can I get more heat out of the appliance? The most often cause of diminished heat output is overdue maintenance and cleaning. See “Maintaining and Servicing Appliance”.
  • Page 18: Maintenance And Service

    CB1200 Free Standing Maintenance and Service When properly maintained, your appliance will give CAUTION you many years of trouble-free service. Contact your  dealer to answer question regarding proper operation, Shock and Smoke Hazard troubleshooting and service for your appliance. Visit  • Turn down thermostat, let appliance www.quadrafire.com/owner-resources to view basic  completely cool and exhaust blower must  troubleshooting, FAQs, use & care videos. We recommend  be off. Now you can unplug appliance  annual service by a qualified service technician. before servicing. • Smoke spillage into room can occur if A.
  • Page 19: General Maintenance And Cleaning

    CB1200 Free Standing C. General Maintenance and Cleaning 1. Types of Fuel The type of fuel you are burning will dictate how often you  have to clean your fire pot. If the fuel you are burning has a high dirt or ash content or  you are burning shelled field corn, it may be necessary to  clean the fire pot more than once a day. Back side of Firepot Dirty fuel will cause clinkers to form in the fire pot. A clinker  is formed when dirt, ash or a non-burnable substance is  heated to 2000°F (1093°C) and becomes glass-like. See  Firepot floor left open page 9 in this section for more details on fuels with high Figure 19.2 ash content.
  • Page 20 CB1200 Free Standing 5. Disposal of Ashes 7. Cleaning Beneath Heat Exchanger • Frequency: As needed • Frequency: Monthly or after burning 1 ton of fuel • By: Homeowner • By: Homeowner Ashes should be placed in a steel container with a tight- a. Be sure the appliance is allowed to cool, has been  fitting lid. The container of ashes should be moved outdoors  unplugged and the exhaust blower is off. immediately and placed on a non-combustible floor or  b.  A more thorough cleaning is needed to remove the on the ground, well away from all combustible materials, ...
  • Page 21 CB1200 Free Standing 10. Soot and Fly Ash: Formation & Need for Removal 12. Door Latch Inspection • Frequency: Prior to heating season in Exhaust Venting System. • By: Homeowner • Frequency: Yearly or more frequently depending on ash build-up. a. Be sure the appliance is allowed to cool, has been  •...
  • Page 22 CB1200 Free Standing 16. Preparing Firebox for Non-Burn Season 19. Clean Exhaust Exit Behind the Exhaust Blower • Frequency: Yearly at the end of the heating season a. Open both the upper and lower right side  • By: Homeowner panels (Figure 22.2). a. Be sure the appliance is allowed to cool, has been  b.  Using a Phillips head screwdriver remove unplugged and the exhaust blower is off.
  • Page 23: Soot Or Creosote Fire

    CB1200 Free Standing D. Soot or Creosote Fire E. High Ash Fuel Content Maintenance Establish a routine for the fuel, wood burner and firing  • Frequency: As needed technique. Check daily for creosote build-up until  • By: Homeowner experience shows how often you need to clean to be  Poor quality pellet fuel, or lack of maintenance, can create safe. Be aware that the hotter the fire the less creosote is  conditions that make the fire pot fill quickly with ashes  deposited, and weekly cleaning may be necessary in the  and clinkers. mild weather even though monthly cleaning may be enough  in the coldest months.
  • Page 24: Troubleshooting Guide

    CB1200 Free Standing Troubleshooting Guide With proper installation, operation, and maintenance your appliance will provide years of trouble-free service. If you do experience a prob- lem, this troubleshooting guide will assist a qualified service person in the diagnosis of a problem and the corrective action to be taken.  This troubleshooting guide can only be used by a qualified service technician. Symptom Possible Cause Corrective Action No current to outlet. Check circuit breaker at service panel. Plug in appliance - 7 amp fuse defective. Replace fuse. No response. #3 snap disc tripped or defective.
  • Page 25 CB1200 Free Standing Symptom Possible Cause Corrective Action Feed system fails to start. Out of fuel. Check hopper, fill with fuel. #2 snap disc may be defective. Replace snap disc. Firebox door must be closed securely. Vacuum switch not closing. No vacuum. Check exhaust blower is plugged in and operating. Check vacuum switch is plugged in. Check vacuum hose is in good condition, clear and connected at both ends. Check thermocouple is in good condition and plugged in properly.
  • Page 26: Service Parts Replacement

    CB1200 Free Standing Service Parts Replacement 4. Convection Blower Replacement A. Blower Replacement 2. Exhaust Blower Replacement PART NUMBER: 812-3370 PART NUMBER: 812-3381 a. Use proper shut down procedures to shut down the appliance and let it completely cool. Remove existing blower: b. ...
  • Page 27: Baffle Replacement

    CB1200 Free Standing B. Baffle Replacement C. Igniter Replacement PART NUMBERS: PART NUMBER: SRV7000-462 LEFT BAFFLE: 510-5350 RIGHT BAFFLE: 510-5360 1. Use proper shut down procedures to shut down the appliance and let it completely cool down and then 1. Use proper shut down procedures to shut down the unplug it and remove the ash drawer.
  • Page 28: Glass Replacement

    CB1200 Free Standing D. Glass Replacement 2. Replacing Side Glass WARNING NOTE: When removing the side glass with the door latch, you must remove the door latch first before  • Glass is 5mm thick high temperature removing the side frame. Use a powered Phillips heat-resistant ceramic glass. head screw driver to remove the 4 screws. •...
  • Page 29: Reference Materials

    CB1200 Free Standing Reference Materials When describing the location of a component, it  is always AS YOU FACE THE FRONT OF THE  A. Component Functions APPLIANCE. 1. Control Box a. The control box is located under a small cover in  7. Heat Exchangers the right rear corner of the inside of the hopper. The heat exchangers transfer hot air from the exhaust b.  There is a  light located inside of the control box.  system into convection air.
  • Page 30 CB1200 Free Standing 16. Thermostat 19. Snap Disc #3 (Back Burn Protector) 250°F The appliance is designed to run on a 12 volt AC Snap disc #3 is mounted on the side of the auger tube  thermostat. The heat anticipator should be set on the  just below the feed motor and has a red reset button.  lowest setting available. To access it remove the feed motor cover box from  inside the hopper. If the fire tries to burn back into the  feed system or push exhaust up the feed tube, this  17. Snap Disc #1 (Convection Blower) 145°F snap disc will shut the entire system off. This disc must  Snap disc #1 is located on the right side of the be manually reset.
  • Page 31: Component Locations

    CB1200 Free Standing B. Component Locations Cleaning Rods Heat Output Speed HIGH HIGH Reset Button Call Light Heat Exchanger Tubes Figure 32.1 Figure 32.2 Power Outlet Terminal Block. Convection Blower Center 2 screws for Thermostat Wires Figure 32.3 Figure 32.4 June 4, 2019 7027-802C...
  • Page 32: Service And Maintenance Log

    CB1200 Free Standing C. Service and Maintenance Log Date of Service Performed By Description of Service 7027-802C June 4, 2019...
  • Page 33 CB1200 Free Standing Date of Service Performed By Description of Service June 4, 2019 7027-802C...
  • Page 34: Exploded Drawing

    CB1200 Free Standing D. Exploded Drawing CB1200-C Service Parts Beginning Manufacturing Date:March 2019 Classic Bay Freestanding Ending Manufacturing Date: Active Pellet Stove Part number list on following page. 06/19 7027-802C June 4, 2019...
  • Page 35: Service Parts

    CB1200 Free Standing CB1200-C Service Parts Beginning Manufacturing Date:March 2019 Ending Manufacturing Date: Active E. Service Parts IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor.
  • Page 36 CB1200 Free Standing CB1200-C Service Parts Beginning Manufacturing Date:March 2019 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor. .
  • Page 37 Depot ITEM DESCRIPTION COMMENTS PART NUMBER Ashpan 812-4050 Gasket, 7/16” 10 Ft 844-6730 Logo, Quadra-Fire 7000-649/10 Silicone, Hi Temp, 11oz 812-2020 Panel, Front Access 410-5161 Door Exhaust Plenum Cleanout Plate Qty 2 req 410-4871 Exhaust Plenum Trap Door 812-4100 Latch, Magnetic (Small &...
  • Page 38: Accessories

    CB1200 Free Standing F. Accessories CB1200-C Service Parts Beginning Manufacturing Date:March 2019 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor.
  • Page 39 CB1200 Free Standing CB1200-C Service Parts Beginning Manufacturing Date:March 2019 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor. .
  • Page 40 Hearth & Home Technologies 352 Mountain House Road Halifax, PA 17032 Division of HNI INDUSTRIES Please contact your Quadra-Fire dealer with any questions or concerns. For the number of your nearest Quadra-Fire dealer log onto www.quadrafire.com CAUTION DO NOT DISCARD THIS MANUAL...

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